Reviews for Pawscout

the device is okay. but if I find something that works better I will definitely be switching. the company says the device is not GPS based it is Bluetooth based, however I would be willing to pay more for a device that used a combination of GPS and Bluetooth or GPS only. the settings feature does not actually provide any settings at all. some of the descriptions and features of the device can be somewhat misleading. I did initially have a lot of trouble getting the device to work.

Loses connection when standing right next to your pet. Device not water resistant. A little water and the battery and tag are done. No I'm not going to bother opening another ticket. I'm done. I've discontinued the subscription. My dog went for a swim and fried another tag. It was constantly losing it's connection when my pet was right next to me as several other people have reported and you just reply with the same canned messages instead of fixing the problems. I'm not buying another one unless the product is improved. I just want to rate your product/service honestly and warn others about it's many defects. Great idea. Poor execution.

Not great. I expected it to be able to use other devices with the pawscout app installed to help in triangulation (something it should be able to do with the existing hardware, allowing multiple family members to walk around looking, giving more accurate results) but it can't. Instead, when multiple are searching, results are far less accurate. Expected closer to the 300ft range claimed when outdoors, but reality is closer to 50ft. And you need to pay for a battery level indicator? Hell no!

It's a pretty good option for tracking your pet, as there is no recurring fees like GPS trackers have. It functions via your phones Bluetooth, so it works best when you're outside. The best thing about this app however is the customer service. The reps will do everything in their power to make sure you have a positive experience with the app/tracker if something isn't right. The latest update now includes a large grey circle that shows that you're pet is within range, which I don't like compared to the older version that showed a blue dot with your pets picture right where they were at. This change though doesn't cause a serious detriment to the app, still works well. Another thing I should mention is that the app works better the more people in your area also use Pawscout. I noticed when I first got it, not many people around me had it, but since then more have signed up and that seems to have caused an increase in accuracy.

It was advertised more to make you believe that it would track there whereabouts. No. It doesn't. Like, AT ALL. Basically, it is bluetooth only, and lets you know if they are in range of your phone only. There arent enough users to bluetooth track enough connected phones. And it doesnt show you their path on a map or their exact location. It only tells you if they are in range of your phone or not. (So badically if you can see of call them) No gps. Just a social platform for pets

can't even set my location! uninstalled/reinstalled twice and it won't let me set my location so i can't even see who is nearby that has the app. the map will only move left/right not up/down so impossible to manually move to my location, and when i hit "set location" it says it's unable to find me, and i should move. i went outside and tried again several times, and it still can't find me. useless!

I like the easy setup and physical flexibility with any dog collar. As a software support specialist this lacks a lot of what I need, so I hope the developers are really watching posts. Comparing the gps tracking with the one used by "MapMyWalk", its not good. I have been walking my dogs for 3 miles every morning for 6 months and it never detects the distance correctly. I can't manually update the walk details for my pets even though its incorrectly tracked so I've resorted to just using it for noting the actual walks took place. I've had to replace the devices at least once for each pet within 2-3 months, which means the valued price of $15-$20 is not helpful if I have to spend it again within 2-3 months. I would prefer if Pawscout had another version to offer that even cost a little more with up-to-date technology. I like the ability to add guardians, and add more details about the pets - like medications, etc. I haven't needed to be concerned about the tracking distance yet but like others, I noticed the range is low so I didn't even bother testing it further. I have a pro membership now for a year to see how this pans out and if it gets better, but if it doesn't I'll definitely need to look into higher priced devices by other companies.

The app is neat, fairly easy to navigate, and the location is fairly accurate. Pros: -the ability to have other caregivers who watch him also be able to track him/his walks and communicate with us via app. -easy to use once set up -resources to help find a lost animal Cons: -the need to be whitelisted/in use for accuracy bc it drains battery -the community feature. It might just be me, but I'm not looking to meet up and find it a bit silly to be following other peoples pets.

I love the idea of being able to keep track of where my pet is at and keeping them safe and I'm glad I took the step to buy her a tracker, but the app is not the best, it gives you the general area of where your pet is at, except it is not always the most accurate. The app is glitchy and closes me out when I try to edit information also.

It worked fine when I bought it, then not at all. I tried again 7mo later, no problems. Then it just asked me to update her tag, then blank. I'm having issues w the tag/app, but when it works, it works great. Just wish it was GPS instead of Bluetooth. She's going to be my very last pet, so she's everything to my hubby and I. The battery is fine, the app says she hasn't been seen for 2wks! It won't update. Also, I just shared I the new feed that's set up, and someone else's pic is in my space!