Reviews for PayPal Business

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20 reviews

Review by Rae
β˜…β˜†β˜†β˜†β˜† (1/5) January 4, 2025

I don’t know what they’re doing but invoicing just does not work anymore. No matter what I do I can’t send invoices unless I go on the browser or zettle. On top of the fact that the app has no way to mark that items aren’t shipped so I just have a million notifications saying […]

Review by Lynsey Mitchell
β˜…β˜†β˜†β˜†β˜† (1/5) December 31, 2024

For weeks, you can just log in and then nothing. I used the app for years with my small business. I create invoices and move money around etc. I’ve uninstalled and reinstalled and it’s just dead. Maybe it’s time to move entirely from PayPal. Edit: A full month later and the app still doesn’t work. […]

Review by Bretware 7
β˜…β˜†β˜†β˜†β˜† (1/5) September 27, 2022

Awful, it’s literally the worst business decision I’ve ever made in my life. There’s lots of issues but the biggest issue is that when you go to save the invoices half the time the app locks up and you lose everything. On items it saves the items but doesn’t save the descriptions for future use. […]

Review by Sarah Caffrey
β˜…β˜†β˜†β˜†β˜† (1/5) November 17, 2024

App is currently bricked. Uninstalled, reinstalled, twice… Restarted phone. You can’t press any of the buttons in the app. It endlessly attempts to load your account balance and eventually the app crashes. Frustrating! Have been unable to use it for about a month and no fix… Just been using the desktop version instead which works […]

Review by Mark Quintero
β˜…β˜†β˜†β˜†β˜† (1/5) September 25, 2020

Horrible experience with the app. Un-clickable links on both phone and tablet. When trying to submit an ID, it won’t even allow me to browse files or even just take a photo. Link doesn’t work to send a message. On top of that they limited my account for significant changes. What significant changes? So frustrating […]

Review by Charla Leeson
β˜…β˜…β˜†β˜†β˜† (2/5) June 6, 2024

What is going on??? The app keeps crashing when I try to add an address to an invoice. Also, I am not liking the very INCONVENIENT new feature where I am looged out automatically every 5-10 minutes, even while I am in the middle of creating an invoice. I then lose all of my information […]

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) November 9, 2019

PayPal has been holding MY hard earned money hostage for over two weeks. I have been a long time verified customer but hadn’t used my account in a few months. Now that I’m back, I’m completely locked out from doing literally anything with my money. No limitations on the account and I’ve even emailed customer […]

Review by Drew
β˜…β˜…β˜†β˜†β˜† (2/5) December 14, 2022

Payment on hold and percentage taken, not flat fee (this could be an option). I rarely use this app for receiving payments because getting a percentage of my business should mean you are increasing my revenues. Still, i had it as a back up and finally had a situation where the buyer was even willing […]

Review by Winifred Abidja
β˜…β˜…β˜…β˜†β˜† (3/5) September 28, 2022

This does what it says it’ll do, which is great, and why it has as many as 4 stars. But it has as few as 3 stars, because it has too many bugs, and hasn’t improved them in the 6 years I’ve used it. Instead they release an update that’s even harder to use. When […]

Review by A Google user
β˜…β˜…β˜…β˜†β˜† (3/5) March 14, 2019

it was great; i was able to send invoices on the go. however, at a certain point it stopped bringing up the keypad for my security code to be entered. i havent been able to use it at all. I’ve uninstalled twice, restarted my phone, looked for updates I’ve been missing… everything appears to be […]

Review by Ethan Markowitz
β˜…β˜†β˜†β˜†β˜† (1/5) July 28, 2023

I can’t log into the app. Whenever I put in my password and click log in, it loads for a second, then immediately kicks me back to the log in screen. Since I can’t log into the app, I can’t send invoices. Fingerprint login also doesnt work. I called PayPal and they said they put […]

Review by Robert Starks
β˜…β˜†β˜†β˜†β˜† (1/5) August 22, 2023

You can’t do invoices or request money with a new PayPal business account. They don’t tell you that up front. The error message you get when you try is so generic it could mean anything. I spent hours over the last few days trying to work this out, trying it on the app, different computers, […]

Review by Kael Beebe
β˜…β˜†β˜†β˜†β˜† (1/5) June 27, 2022

This is the most frustrating, confusing, non user-friendly app I have ever tried to use. Downloaded for customer credit card payments, haven’t been able to make a payment yet. By the way you get charged 4 separate times for each transaction. GARBAGE! How hard is it to type in a credit card number and accept […]

Review by Kara Starcher
β˜…β˜…β˜†β˜†β˜† (2/5) November 20, 2023

I loved this app and would’ve given it 5 stars until May 2023. They put out an update that broke the app on Samsung Galaxy phones and 6 months later it still doesn’t work. Notifications when clients pay invoices no longer happen. Logging in is a pain. Fingerprint login used to work. Now it defaults […]

Review by A Google user
β˜…β˜…β˜…β˜†β˜† (3/5) August 16, 2019

I like the app, and I really like that it’s PayPal. However, it’s been some time since I’ve really used anything with PayPal. Getting my invoices set up with a template I was happy with was fairly easy. I like that I can save reoccurring charges, like parts and etc. In short I liked everything […]

Review by A Google user
β˜…β˜…β˜…β˜…β˜† (4/5) September 30, 2018

I like paypal because it’s quick and convenient. Setting up my business account was hassle free, within minutes, I am able to send professional invoices to my customers. My main gripes are: Sometimes when I try to create an invoice it gets stuck on the “add” page. I have to completely restart my phone, sometimes […]

Review by Billy Mathis
β˜…β˜…β˜…β˜†β˜† (3/5) September 9, 2024

The only reason I’m giving it stars is that the app consistently stops, closes, crashes, or completely restarts. I’ve updated the app, deleted and reinstalled it, and even cleared the memory, but nothing seems to work. Whenever I click on the business matter card link, info, or anything outside of the initial app, it crashes. […]

Review by Kelli
β˜…β˜…β˜…β˜†β˜† (3/5) July 30, 2025

I’ve been using PayPal for probably 20 years and rarely ever had issues in the time. recently they merged business and standard accounts into one. Since this merge, I’ve had nothing but issues with this app. I can’t send a full invoice with my notes, full business info, it looks total different on the app. […]

Review by John J. Todora
β˜…β˜†β˜†β˜†β˜† (1/5) May 31, 2025

Super Embarrassing for Paypal, which is basically a tech company, but…. The app has been crashing on my phone now for the last 3 months. I can literally open it up, I see a spinning wheel and part of my screen and then it crashes. I assumed it would be fixed at some point but […]

Review by Michael Christopher
β˜…β˜†β˜†β˜†β˜† (1/5) August 14, 2025

I’ve seen other reviews with the same problem. Been months since I’ve been able to use the app because it crashes every time. When I open the app I get a spinning wheel where my balance should be, none of the icons work, and then it closes automatically. Yes I tried to clear cache, data […]