Reviews for PayPal - Pay, Send, Save

Very poor. You have probably accidentally sabotaged the ability to send the receiver of any money a note. The note can not be seen at all while it is being written. You have to click about 3 things to see what words that you are hoping that you are sending and then go back to the keyboard with a couple more clicks. It is terrible so I Hope you can fix it ASAP!!!

Annoying app. Many features buried in random places in the UI, it's like navigating a maze. Wanted to change my monthly auto-transfer amount to $10, just to find out that they won't let you do it through their buggy website. So I download the app. I finally find where the setting is, just to find out that they are now forcing you to make it $25 or above. Paypal is not important enough for me to be routing that much money through them. This platform makes for an absolutely rancid experience.

Hating PayPal now. They have done everything in their power to make this the most inconvenient app now. It was fine the way it was just needed a few tweaks. Good luck shopping online and keeping your privacy when sharing or paying online. How about each time you try to pay online they make you change your password? Talk about frustrating. Good luck trying to keep yourself safe and secure online. I've expressed my concerns, they don't care so I may be leaving after a long time commitment.

they take security settings way too far. it makes it extremely difficult for me to use, just thinking about withdrawing all of my money and deleting my account. adding PayPal to anything shouldn't ever be this HARD. I'm in a situation where I don't have access to a phone number, and there's no email confirmation option. it's utterly ridiculous to rely on a phone number. the debit card works though, too bad it's utterly useless for anything online. also the fees are way too much, double dippers.

PayPal is seriously one of the most convenient apps for managing money online. It’s quick, secure, and makes sending or receiving payments a breeze, whether you’re shopping, freelancing, or splitting bills with friends. I appreciate how easy it is to link different accounts and keep track of transactions all in one place. Overall, PayPal just takes the hassle out of digital payments and gives me peace of mind every time I use it.

This app has never been the best, but at least I could see my activity easily and at a single glance. After being FORCED to update the app (I won't use the word 'upgrade') I'm now presented with a page full of adverts and have to jump through a few hoops to just see my activity. Stop trying to copy Microsoft and then add multiple extra clicks to do what could be done easily before. Seriously not impressed. Now angers me when I use it.

I have not been able to transfer my 36 dollars out of my account to my card in about a week now. I have repeatedly tried to transfer it with different cards, went and updated all my apps, edited settings, I even tried to switch devices and I STILL CANNOT TRANSFER OUT MY MONEY. PLEASE FIX THIS!!!! I've done all the things to try and fix what's wrong, so this is my last resort.

Buying crypto through PayPal is easy, but transferring it out has been a frustrating nightmare. Twice my withdrawals were blocked for 7 days, leaving me without access and no clear explanation. The first customer service rep was fantastic and helpful. The second was clueless, unhelpful, and dismissive. Blocking withdrawals without answers is unacceptable. It is far easier, faster, and more reliable to buy crypto through major exchanges.

It's nearly impossible to verify the e-mail of people that you've had transactions with before - I had to search for the e-mail; I couldn't just view it on someone's profile. 2025-10-01: My review stands. You can't verify e-mails when selecting an account to send money to, and the premature 'send' button makes you think you're sending the money and that's it, when you still do get to choose G&S or F&F and a shipping address on the next screen.

It takes hours to log into your account because of their stupid security check. 20 different "pick the pictures with the bikes, the motorcycles, the buses, the crosswalks" over and over and over again. Finally get to log in, try to transfer any money and they make you do it AGAIN. Over and over and over again! And now, I can't add money to my account. Customer support said it was an issue with cash app. they lied cause I tried a different card, same thing. Worthless app!!!

Works great! When you send the money to friends and family and I need it right away the thing is wonderful. It's great when purchasing things online. On your PayPal app you set a default way for it to be taken out to pay for what you're ordering whether it's on Walmart or any place else. Just remember that if you're using PayPal to pay and it's not something that you want to come off of whatever your default card is you need to go in and change it.

I gave the app 2 stars because it's literally impossible to pay your Paypal Credit bills on the app. Every time I try linking my bank account, it says it was successful and that I can close the window but it doesn't save my linked bank to my Paypal account. I've probably tried this over 10 times already and it's frustrating. I have to keep calling to make payments now. Don't add a screen that exits out of Paypal Credit and removes all of the progress made to link your bank account.

They did something to mess it up. I suspect they're trying to push PayPal users into new credit cards or debit systems to generate more revenue for PayPal, but actions that used to be simple and straightforward are now unnecessarily complicated. For example transferring my PayPal balance to my bank account used to be very straightforward, but now the setting is buried. I clicked on the wrong thing multiple times before I finally scrolled way down and found what I was looking for.

I've used PayPal for years, but since the recent update, it makes transferring money OUT of PayPal a nightmare. The Transfer button is buried in your Accounts menu instead of being in the main menu. It's easy to add money to PayPal or pay someone else's PayPal, but when it comes to moving money to YOUR OWN BANK, it's like pulling teeth finding the button. Put the transfer button in the main menu! Also, removing an old account is nearly impossible. You can add Accounts, but can't manage them.

I'm not sure what has happened, but my entire account is messed up. Transactions that never happened, no receipt for transactions that did happen. Crazy excuses to refuse moving money or accepting payments. Log in issues every single day! Asked to verify personal info over and over and over. constantly having to login to make any kind of money movement. Sickening.

In order to use the app, you have to dismiss a credit card offer, debit card offer, cryptocurrency trading account, coupon and offers screen, and receive unsolicited scam invoices that you cannot block. It's no mystery why all your friends tell you to Venmo, Cash App, or risk it with Zelle before mentioning PayPal. Unfortunately, it's probably a matter of time before the cancer spreads to Venmo.

PayPal as a whole is good, all the new interfaces are absolutely horrible. Everything you need is hidden under extra menus. Everything you need to do is more clicks, more steps, more time. I just needed to reference an invoice number, its not in the list of transactions, its not even the transaction detail, you have to click a 3rd thing and open the invoice just to see what the invoice number was. Making an invoice on the web interface is painfull now. I'm dredding the day they force the new way

I've been with PayPal quite a while. as an online bank they are ok. HOWEVER . they do not seem to honor the rewards program that they offer. they are supposed to pay 5% back to you on certain purchases. I chose groceries. and I have spent over $400 in the past two months and they have not added the rewards compensation. I have sent 9 e mails without response. so I called today and I have to wait 2 days on call back while they investigate! it should not be this hard to collect what they offer!

Okay, why is it that sometimes cash back rewards instantly calculate but other times it'll stay pending? I had one pending for three months, some for several days, while most of them clear within minutes. This is my only complaint. But, I do have a bunch of friends that stopped using PayPal. One because someone hacked and stole their money and PayPal didn't investigate it for them, an other because some reason money started disappearing off their linked bank card while they weren't using it....

app doesn't work anymore. if you try to go to credit, it reloads for about 5 minutes and then says unavailable. this has been going on for weeks. According to PayPal, somehow their app is a bank issue and nothing to do with them. synchrony bank rightfully blames PayPal. seems like both sides know it's a problem but no one has a solution so until it's fixed I don't recommend using PayPal at all. you can't view or pay for your transactions right now.