Quick, easy, and reliable. Make sure the location tracker picks up your exact location or move the pin so the delivery person knows exactly where to go.
The app works fine, a few minor glitches here and there, but forget about proper company support when a driver turns against you.
No support, eternal account validation with no updates or answers. I had over 2 orders with problems, and missing items which were never answered and therefore I was SCAMMED.
bad customer service you can never get a real live agent only a bot and they lie about the delivery being at the restaurant without having a delivery yet and make you wait till they find one, sometimes they don't and then they cancel your order
terrible app. at first it allows you to pay. after a while it stopped allowing me to pay with any new acount. i was able to pay with my gf acount. no way to contact a actual person. not recommended to use
gave me a refund on an order but I can't use it because it will not allow me to use while paying cash and this app will not accept my credit card so therefore they effectively stole my money!
Ordered once then the app started glitching out. Couldn't add orders to the cart, couldn't pay, couldn't do a lot of stuff, and without proper user feedback
My payments worked at first, but then they started saying it could not process my payments. My bank says it is not them, as no payments have been rejected, yet miraculously, it works to continue to process my Plus membership.
Giving it a one star because I can't go any lower. I got scammed out of some money because of horrible customer service and barely usable complaints page. Can't say any of the options available are worth it because they still haven't answered if it's going to be equivalent to the money spent.
I've noticed that some restaurants are raising their prices on the app, while their physical locations are cheaper. Now, they're also charging users an additional 2 bolivianos, and if that weren't enough, they're also charging the restaurants a commission. It's unfair that this price difference exists between what's offered on the app and what's offered at the physical restaurant. As if the commission they charge the restaurants weren't enough.
