I’m running this app on my Nokia G300. The big issue is Bluetooth connectivity. Not sure if it’s the phone/Hearlink at fault or just Bluetooth in general. The app will work fine, and then if I walk away from the phone, the connection will be lost. That is to be expected. I realize Bluetooth range […]
Reviews for Philips HearLink 2
β Back to Philips HearLink 220 reviews
The app does not automatically connect to your hearing aids when you connect to your phone and it doesn’t stay connected to your hearing aids. The sound tends to bounce back and forth between your 2 hearing aids. I don’t think I would buy these hearing aids again which is what this app is connected […]
EDIT. Here it is over a month later and, like others, still have problems staying connected to a Philips tv adapter! They give the same response to everyone. Even though you email them, they have no fix. They blame it on the hearing aids! 2/21/2024 I was having trouble connecting the hearing aids to the […]
The app is fairly good. Gives a lot of control to allow the basics to be done, e.g., volume, location, turning on/off . Biggest issue is the closed platform. Friends with non-Philips hearing aids can pair, via Bluetooth, to other devices. Philips tech support stated their aids only connect to Philips and nothing else. 3 […]
It would be nice if the program was consistent Sometimes they connect fine, sometimes they don’t. Today one aid won’t connect at all. Yes, I tried new batteries. Yes, I tried several times at different hours of the day. Tomorrow we go to Costco to complain. Also, having to take your hearing aid out to […]
OK when it works. The Bluetooth receiver in the hearing aids is very weak. If I receive a call, people on the other end cannot hear or understand me if I put phone in my pocket. Have to hold the phone near my face. Program frequently crashes upon opening; sometimes I can’t open at all. […]
This is a horrible app. First of all it really doesn’t do anything. You can’t change any of the programs. It only has 4 programs. You cannot add programs. The only thing you can change is if it’s connected to some streaming device you have 3 sliders. Period but you can’t change those or save […]
Horrible app! Doesn’t work. Once you connect to listen to the TV you loose control in the app. You can’t mute or change volume, or switch back to just hearing Aides. Have cleared the cache and restarted the phone to no avail. You pay $250.00 for the hardware and the supporting app doesn’t work. You’d […]
Keeps track of usage for a few days then data disappears. Hearing aids don’t stay connected. Volume control seems to work well. This is not a reliable app. More like an afterthought for someone at Philips. 10-30-2024 update. Had to uninstall and re install the app when hearing aids would not connect. Now, I have […]
Terrible app. Trying to stream music is hit or miss. Hearing aids keep disconnecting and eventually reconnecting. Also, phone calls are unreliable. Sometimes I can’t hear the other person and sometimes they can’t hear me. I have tried uninstalling and reinstalling the app to no avail. I have an Android phone. I did find out […]
Lousy app; requires multiple uninstalls and reinstalls to work; not worth the trouble! App continues to malfunction. Frequently won’t connect, and currently won’t allow me to change the sound settings. You replaced everything inside the shell less than 6 months ago. In view of this, I would like you to extend the warranty on these […]
This app is very dated and lacks many features that other brands have. Often times I lose blue tooth connection with one of my hearing aids. Especially when listening to music. I wish they would add zone canceling so when I’m in a noisy restaurant I can cancel the sound coming from behind me. They […]
Just stopped using the app with my 9050s. Needs big time improvements. Turned off Location & Background and battery usage is very much improved. Double-Tap to answer the phone doesn’t work . Started using TV adapter & the app got quirky. App uses Media channel for “Notifications” which needs to be corrected! I leave media […]
I installed this because the old app is being discontinued At first I thought it had some interesting new features, then I realized that it was draining my phone’s battery (Moto G Stylus). This morning with the phone fully charged and the hearing aids off (i.e. in their charger) the phone’s battery usage showed that […]
Difficulty with phone calls via Android. when getting in the car, the car bluetooth takes over, which is preferred & fine. However, when an incoming or outgoing call is taking place, HearLink 2 tries to take over the call and disconnects my car audio, and I lose everything. it shows connected to HearLink2 but no […]
I don’t get it. An app that works great and then for some reason it doesn’t connect to my left hearing aid. Works ok with iPad but not my phone anymore. Have done all the trouble shooting and even contacted support. Nothing helped. Looking at recent reviews a lot of other people are having the […]
EDIT: no help from support AT ALL.ZERO STARS consistently drops one hearing returned to costco they tried firmware update. didn’t work. replaced the hearing aids! still drops one from blue tooth consistently. very frustrated. can’t use the buttons to change program as described in the instruction book, so stuck on general all the time. was […]
The app is great when it works. However, while my right hearing aid works, it often doesn’t connect to my android S24+. I have tried turning Bluetooth off & on, rebooting the phone, unpaired & paired up again, all to no avail. I purchased the hearing aids at Costco and went back to them for […]
Like others who had problems with the new app version. I lost my right hearing adi when being stung by a bee in the head. slapping at , it must have become dislodged and fell. But the new app wanted me to reconnect first by disengaging the battery and reengging it so I could use […]
Since the last update my right earpiece continues to disconnect and I have to go through the process of turning off and on the Bluetooth, sometimes multiple times. I liked it on the prior version where it would connect without all the extra effort. And now my aids keep disconnecting while I’m on a phone […]