Reviews for Philips Lumea IPL

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20 reviews

Review by Jenny Bevan
(3/5) January 27, 2021

App closes on me when logging date of treatment. I am still trying to log treatments from 21st October but when I click on the date the app just closes on me. It also says I have 136 areas to treat as that just goes up every time I open it. I’m only treating 3 […]

Review by Miha D
(5/5) November 21, 2020

In the last month or so I have a bug: over 30 Underarms tratament areas which I can’t remove. And also the App doesn’t send notifications (already set reminders in settings and nothing). Edit: I log out and back in, and now the extra Trataments are gone. Not sure yet if I’ll recive notifications, but […]

Review by Žana Vuković
(1/5) June 23, 2021

Whoever made this app should be fired immediately. You’re so extremely limited with what you can put on it, for example, if you want to do the upper backs of your legs, you can’t, because the app forces you to do ONLY lower legs. Also, it only allows you to put lenghts in inches, with […]

Review by A Google user
(3/5) October 13, 2019

It’s great to get started with the Lumea, but doesn’t really personalise your treatment. For example, you can’t adjust the maintenance schedule – it’s set to 6 weeks but i found this too long and hair started to grow back. The swiping up to end a session is a bit gimmicky and means it takes […]

Review by A Google user
(2/5) December 15, 2018

Seemed like a good app a great way to track when your next session was due. Recently I’ve woken up in the morning and found my battery had drained completely overnight from over 70%. I didn’t realise what the issue was until investigating further and realised in my Samsung settings that this app had around […]

Review by Cozy Huawei
(1/5) August 29, 2023

Push notifications very unreliable – sometimes worked, sometimes not at all. Whole app was useful for tracking previous treatments. Now it logged me out, and although I logged back with the same credentials it’s all empty, I’m sure I’ve checked to back up data previously. I’m asked by app – how many times have you […]

Review by A Google user
(1/5) December 8, 2019

No notifications, not being able to correct the wrongly chosen date, not being able to transfer the same account to a new phone. Totally out of track because of not syncing data. This app is way below any expectations. I will stop using it as I’m better off without than trying to follow something that […]

Review by Selina Abel
(2/5) August 10, 2020

The app itself is fine, looks nice etc. However, the reminder function does not work. I’ve had the app installed on two different phones now and it did not work on either of them. This is the main reason I installed the app, big letdown. It would also be nice to be able to track […]

Review by Catalina Valero
(4/5) January 3, 2021

Good but needs improvement. There is no editing, for example if you click skip treatment you can’t undo , and that for several similar aspects. I think it would be great if you could upload your own specific area and not use only the determined by the app. Also a log in would be great […]

Review by Zuzana Tom
(1/5) December 1, 2023

The app is terrible – nothing can be changed – cannot change my name, the phase I want to continue with (once you put your next treatment it’s impossible to change to a different phase), so be careful and do to make any mistake because you cannot change it later. So the app which shows […]

Review by Emma Wiggins
(3/5) June 6, 2021

Worked fine up until now. All of a sudden its telling me I’ve got treatments scheduled for treatments that are marked as complete. I can’t even log treatments that the notification is telling me I have to do. Also its stupid how I can’t edit past treatments (I accidentally didn’t opt for a touch-up session […]

Review by A Google user
(3/5) February 23, 2020

Even though the update was made in December, and the app worked just fine last week, in the last 3 days everything disappeared. I don’t have any treatment zones displayed, only the explore option, all my treatment dates erased, my product is registered, curiously. I’ve signed out, and signed in, nothing changed. I’ve un installed […]

Review by Natalie van Ingen
(1/5) August 11, 2023

I can’t edit past treatments. I accidentally chose to not add an extra treatment, and there is no way to change that. The schedule will just be wrong now. I also can’t track my own results (like how much hair was growing back after each treatment). I want to be able to add treatments to […]

Review by Дебора Борисова
(1/5) November 14, 2024

There seems to be a technical problem with the app, as I can’t even get it started. On the “never lose your data” page, after I’ve logged in, whichever option I choose, there is a connection error. I’ve tried it on other devices, with wifi and with mobile internet-nothing works. I’d appreciate it if you […]

Review by A Google user
(3/5) May 4, 2019

Hit and miss. I love the lumea and have been using it for 6 months now. However, I find the app quite restrictive as you cannot customise the areas that you treat (eg treat upper leg and lower leg separately) and I am not able to change the frequency of treatments (as some areas need […]

Review by Helen J
(4/5) January 18, 2025

Great app, it really helps me stay on schedule and I’m getting great results with the IPL. I like the tips in manageable chunks, just when you need them, with pictures and examples. Much better than a manual. It’s a really well designed part of the tool and I’m surprised how useful it is. Edit […]

Review by A Google user
(3/5) October 22, 2018

This app was working perfectly fine. On the odd occasion I wouldn’t get a notification of when my next treatment was due but other than that I was pleased with it until randomly it logged me out, now when I try signing in it keeps saying “something went wrong, Please try again.” I’ve changed my […]

Review by Jenny McMeekin
(2/5) July 13, 2025

Despite trying everything to get the notifications right, I don’t get them. I never see when I need to do my next treatment so I’ve had to use my own diary. I also don’t see a way of starting to record a new treatment if I forget to record… So if I don’t record it […]

Review by Jenny Drew
(2/5) September 11, 2025

Stopped getting notifications so got behind on treatments. Got a new phone and problem still persists. Checked settings and notifications are switched on. Anyone else having this issue?

Review by Fat Lemon
(4/5) August 23, 2025

Love the app but the reminders are very confusing. Initially I set it to day before, I was notified a day after. After some time I set to the day of and now it reminds me a day before. Not sure if I am doing something wrong or what… Otherwise a great app to keep […]