Charging fees even I didn't subscribe? I paid for that 1 PICTURE but I didn't even subscribe. Why the hell did you make charges in my e-wallet without any prior notice? Is that how your service works? I need refund immediately and send a link for cancellations of my subscription. Psshh
I’m very disappointed with this app. I was charged twice without my permission, which is completely unacceptable. Despite reaching out to customer support for a refund, I haven’t received any response. This lack of communication is frustrating and unprofessional. I expect this issue to be addressed promptly—I shouldn’t have to chase after money that was taken without my consent
This website not working properly approximately 5-10 hours per day. Monthly one or two days it's working well other days it's waste of time. and costumer service response not good. They are asking use application but application also not working properly any time it's showing error codes. Many times our email also not working/not send emails. Then how to get refund. Worst experience
I was charged despite cancelling my subscription. seems to be a scam. please DO NOT sign up for the pro account it's been over a week of chasing them. multiple evidences of cancelling and a false charge have been submitted and no refund has yet been done. extremely frustrating
I have been using the app for a while. It was great at first but now I'm finding it very hit and miss. I buy credits as needed. I've also noticed that it's giving violation warnings for perfectly innocent requests. Very disappointed. Pixelcut you need to do better.
I was unexpectedly charged ₱599 for my subscription, even though the app indicated that it would only cost ₱1, so I am urgently requesting a full refund of the incorrect charge. Please be responsible with your app, as anyone unaware of the actual subscription fee may experience the same issue as I did.
I was accidentally charged after a free trial ended, and while the refund wasn’t instant, it was eventually processed without too much trouble. I appreciate that the system worked and that I got my money back. The app itself seemed solid just not what I needed at the time. Thanks to the developer for offering a trial and being fair about the refund process.
HUGE SCAM THEY STOLE MY MONEY. I signed up for the trial version of the app and tried to cancel one day before the charge, but the app was completely unresponsive. Both the app itself AND in Google play. So there was NO WAY to cancel and I got charged for it. THEN THE APP STOPPED WORKING COMPLETELY. IT JUST WORKED FOR THE TRIAL, THAT'S IT. IT'S A HUGE SCAM. STAY AWAY FROM THIS. Customer service NEVER RESPONDED. I sent emails, messages on social media, everything to no avail. They stole my money
Hi! I couldn't find a way to cancel my subscription on your app, and it was automatically renewed. I have already emailed your support team about this issue and am awaiting a response. I am no longer using the app and need a refund for the automatic renewal charge. I hope to hear back from you soon with a resolution.
Disappointed and Misleading – Beware Before Subscribing! I’m extremely disappointed with the Pixelcut photo editor app. Nowhere during the signup process was it clearly mentioned that after paying for the yearly subscription, you would still need to purchase credits separately to fully use many features. It felt very misleading – I expected full access after subscribing. Instead, it turned out to be a paywall after another paywall. This kind of approach is unfair to users and should be clearly
