Reviews for Platinumlist: Events & Tickets

it has been few months the app is not working at all

No flexibility whatsoever: they refused to cancel the ticket to a frequent customer who got sick with COVID.

I hope I never have to use your app again. I bought a ticket, no one answered me anywhere. The payment arrived correctly on my part, but on their part the bank did not let it through. I had to write to them again myself. the person will not answer you. They won’t answer you either from WhatsApp or from mail; AI will answer from the application. I will not recommend this service to anyone, to anyone, ever. All tickets are sold out and I still haven't received mine... thanks.

This app feels like a scam. And if any of the developers see this I have already sent you an email. I'll probably still get a response telling me to send an email. I'm planning a trip to Dubai and wanted to see a concert while I was there. I tried to purchase tickets using several different cards and usernames on the website and mobile app. I contacted customer service and it was horrible. They do not understand English very well and do not know how to fix simple issues regarding buying tickets.

Blur screen coming after the latest update.

Worst application ever. I booked tickets for the travis scott concert in one section, then suddenly 24 hours before the concert they change my seat to a cheaper and far section without even notifying me by email or in the app. I contact customer service but no one answered as well. Overall it's a very bad app with very bad organizational.

Horrible customer service. The agent could not analyse the case properly, had irrelevant questions despite them being specified early on and screenshots being shared. spent about 20mins n no solution. Rather than them transferring the case, the agent wanted me to spend another 20mins writing an email! What a pain n waste of time. Other platforms in the region are way better with customer service.

Wow, what can I say. Before I traveled to Dubai, I trying to book tickets with other renowned sites but with hassles. I managed to not only complete all my bookings hassle free but also saved +-R5000. My tickets were immediately emailed to me. One of the tickets had the incorrect date . Without even querying it, a consultant by the name of Shiv emailed me to rectify the error. I never experienced any issues abroad. Thank u platinum list

Booking was easy. Now waiting for the ticket

I'm guessing the app is great for the areas that it serves, but until they are more global they should really list the cities/areas they serve in the app description. I checked before downloading, but because they don't mention the limitations I still ended up wasting my time installing the app only to discover that in the United States the only location available is "Texas" - which, even if I lived in that state, is HUGE (literally bigger than the entirety of Europe and like 80% of countries)