Reviews for PlayStation App

This app has been very useful for quickly browsing through things such as the PSN store, my friends list, and viewing trophies in games. Something I've been wishing they'd change for a while now is the way you view people's trophies so you only see what they have unlocked. If you and someone else share a common game, you will see the icons of the trophies YOU'VE unlocked when viewing THEIR list, and the only way to know what they have or have not unlocked is to view each individual trophy. A very minor thing, but it would be a welcome update.

The app is OK. It's useful for shopping for new games or adding free monthly games to your library while on the go. But, it has lots of problems. Trophy lists are not accurate. It very often shows your own trophies as someone else's. The biggest annoyance is that the app sends push notifications when someone messages you, but when you click on it you are told you have to download a completely different app to look at the message. And, this notification can't be turned off. Why?? So dumb.

Laggy and unintuitive. Often need to go to the website to complete a transaction or verify some notification. It'll log you out after some time and force you to login + verify and their "anti-bot" verification is horrendously slow, tedious and inaccurate. Additionally, it's a pain that this thing wants an update every few days and will block you from using the app until you update. So yeah, the whole experience just keeps getting worse. I really do miss the app from a few years ago.

Messages no longer work on the app. Since PS4 and PS5 have no way of transferring images and videos taken on the console, I usually send the images/videos to a friend via messages and download them from the messages on the app. I tried to do that today, and it won't work. All the messages say "Something went wrong. Unable to load party. Try again later." The PlayStation brand has really gone downhill in the past year, since the PS5 came out.

Doesn't show all the games. I'm looming for tomba and the app won't pop it up. On top of that. I haven't used my account in several years , yet I just logged in and all my purchases and games are gone. Ff8 tomba 1 and 2 , all the parasite eves. Lots of old classics and your store says their now unavailable. Pretty messed up since I paid for the digital copies. Didn't know you'd lose everything if you don't log in regularly! About 100$ gone! And since it's been so long showing you is impossible!

Idk what it is. I'm guessing it's a new update of some sort. Every time my screen times out, the people in my party can no longer hear me. It kicks me out of the party over and over again, saying I have a "network error" even though my internet will be working perfectly fine. Also this has been an issue with Playstation for a while, but it gets annoying not being able to delete numerous logged parties that just build up on app and on Playstation.

Needs Update! It is nice to be able to access the PlayStation store without using the PS5 or PS4. However...this app lags bad when scrolling and especially when playing the preview video clips. I like to use the app to check sales, but it is a huge struggle to scroll through the game lists. It is almost impossible to get through all the sales. It takes me hours. I have a brand new Samsung Galaxy S23 Ultra, so it is not the phone. Sony, please update the PlayStation App. Thanks.

Simple stuff doesn't work. I don't know about all the big things, but Simple stuff like redeeming online codes are impossible. And then trying to find support for the app, also impossible. "Support" leads to a rabbit hole of refunds or hardware issues and "Feedback" is little more than 'tell us how we're doing.' Other than just buying digital content, Sony is happy to make sure that works.

Able to download games and talk with friends while In the app, though when downloading a game to your primary console, it has to be in rest mode when you hit download. If it isn't, It'll start the downloading procedure next time powered on. One problem I have is with the PlayStation store, can't access the entirety of it, which you can't be mad with cause, able to view the entire store on a simple app, sounds mad. Also not able to access all trophies, but again, be mad if you could.

Okay, seriously. Fix this problem. I can't even sign in or log in, says "connection to server has timed out.", and I couldn't even ask for help because it said that it directed me too many times which is weird. I've been trying for days to get in and it's useless. You're going to lose people if this problem isn't fix- I mean I can't even get IN in order to actually see if the app is worth my time or not. Please fix this issue. Until then, I'm keeping the one star.

Not a fan of the update. The playstation store layout is awkward and annoying. I really don't like that the wishlist is gone. I had over 40 games in my wishlist that I was keeping an eye on for when there were deals, right there when I wanted to purchase a game and future games coming out. I have to look up every game, which sounds like I'm being lazy and just complaining, but it was a useful tool. The new store layout is just not good. Just one man's opinion.

The new store is TERRIBLE. No filtering or sorting of search results. Limited number of results overall, meaning for games with lots of DLC (like the Rocksmith or Rock Band or Dead Or Alive games), you can't even see browse through all the items. And no wishlists? It all looks REALLY nice, but it's borderline functionally useless. Bad change, Sony. And while you're fixing everything you broke with your store, go ahead and add a button to download all of a game's DLC at once, like XBox has, ok?

I like the app and use it very regularly. Makes it easy to make purchases and manage games on my PS5. Great to get notifications when friends come online and see what they're playing. Can even join chat if I'm not near my PS5. For months now, even after the recent update, I get "Well, that didn't work. Can't load games" over and over and over. Seems to be happening more often than not now. No amount of cache clearing or resetting app or anything seems to fix it.

This app is one of, if not the most, sluggish apps I've ever used. Navigating this app is a complete chore because of how unresponsive and slow everything is. Searching up player's names doesn't work half the time, and opening chats will sometimes open the wrong one. Just trying to simply open the app can take a while. You'd think to expect more from a company of this magnitude.

Update 11/1/20: I like the way the new app is in a way. I do not like the fact that the store is not the best now. I would be able to navigate threw the store by what was new this week or month. Now I can not. Went for 5 to 2 Origional: I love the fact I can still stay in contact with news feeds and messages. I wish they would make an update to alow push notifications so we know when we get a new message. That would make the app great for any playstation owner.

The Playstation App was working great for me for a long time, and now for some reason the Playstation stars feature is gone. When I click where it is SUPPOSED to be, it opens and then quickly closes and gives an error message. I have accrued a lot of points, probably 20-40 Dollars worth. I can't be sure though, as I CAN'T USE THEM. this really does need to be fixed.

It works...sometimes. But Sony could and should be going above and beyond with this app, not just settling for the basics. One improvement I would really like to see is Widgets. A widget that shows my current friends list, showing who's online and offline and what they are playing, and a widget where I can turn on my ps5 without having to open up the app.

Just terrible. All I want is to download my captures, I take specific videos and then can't even download them because the app refuses to load them and then when they do load (if they do), I can't download it, doesn't say why, just says can't do it. I've uninstalled, restarted my phone, cleared cache, the lot, still not working, not even loading. Waste of an app. Fix it

Terrible app, not functional at all. I mostly try to use it for transferring captures but that's a total nightmare. First of all it's limited to 3 minutes so any longer video than that and it won't even show up in the app. And even for shorter ones it always gives an error and tells you to try again. And again. And again. Where are ZERO stars when you need them? 👎👎👎

I downloaded this app to be able to browse games and to be able to do family manager stuff instead of having to log in on a computer. This app is good for browsing games but that's it. It constantly says 'the connection to the server has timed out' every time I click on Family Manager or literally anything else under "Playstation Network". This has been an ongoing issue for at least a year for others. It is 2025. we shouldn't be having constant issues like this anymore from a big name like Sony.