Very easy to use. All I needed to get was refills on thyroid meds and asthma. A regular doctor visit would be at least an hour and risk of catching something while there. This took 10 minutes or less. Only downside was app closed once but not during call. Maybe one time occurrence.Make sure once […]
Reviews for PlushCare: Online Doctor
β Back to PlushCare: Online Doctor20 reviews
The Plushcare doctors are great but the app and care coordinators leave a lot to be desired. The app is very buggy. Making an appointment is much easier on desktop. But you have to use the app for messaging. The messaging app does not allow for uploading pdfs…at least on Android it doesn’t! Then when […]
worst app ever! BIG $$$ SPENDER!! if you want to spend over 300 dollars from just one video call by all means.. but when I got done with my session they wanted to pay 250 WITH INSURANCE and then later today I got a message saying that I owe even more money for that one […]
The experience is Ok, but not great. The app is decent, and my doctor is pleasant. I fully realize that there are limits on what an online doctor can do, but their advertising leads you to believe you can talk to a specialist, but there is no way to do that in the app. Messages […]
They can do a max of 3 days note, per policy. I asked them to extend the doctor’s note they wrote via message, and never got a response. Instead, I had to pay another $99 for an appointment, from which I STILL haven’t received a doctor’s note!!! Also, terrible way to download your note. It’s […]
Literally a scam. I’ve tried for 2 days to cancel my subscription and it doesn’t work on their website and you can’t do it through the app. They also have hidden added charges like ORDERING labs… This is all after having issues with my insurance because they keep trying to bill the insurance in California […]
Stay away from this company all together. They were having technical issues, took my money, without rendering services. Now they’re telling me it will be up to 10 days before they will pay me back, despite the issues being on their end. When I asked for a confirmation number for the refund I was immediately […]
This app has been a lifesaver twice for me! The doctors are great & service is readily available. Didn’t have to wait long at all for an appointment. Only 1 issue I ran into on both calls: difficulty connecting from an Android phone. For some reason, it never wants to connect me without multiple trys. […]
I am unable to login and book appointment, or cancel my membership. Never been more frustrated an app. After making payment, the login would stop working, but monthly payment would continue. Feel free to install if you would like to pay monthly fee for rest of your life without getting any service at all. I […]
Doctor and process was very well and thought out but I only have one problem with the app. I got a phone call midway through and it cut both of our audio out. My doctor told me that happens and frequently a problem with the app. I am technically fluent and fixed the problem but […]
My first appointment never went through and I waited an hour due to the uptick of stuff from C19. Unfortunately I had to go to work…! So I called PlushCare and they rescheduled my appointment with no issues at all. A great experience and the doctor was thorough. If you’re in a pinch or have […]
Very convenient and thorough appointment. I’ve been using them for several years and they’re perfect for me. I travel full time but can still count on my Doctor having my full medical record on hand, knowing when my labs and refills are due and conveniently ordering them to be ready for pickup near me wherever […]
If youre looking to have a super simplified way of managing your medication, whether it’s refills or adjusting dosages, I’ve found this has been the best platform for me. The Healthcare professionals are great, knowledgeable, thorough, and are not there to waste your time, but rather find the best solution. Their support system is unparalleled […]
What a complete total waste. I stayed for 2 hours trying to get an appointment. Sat there not doing anything because I didn’t want to miss it. Doctor didn’t show. I called suppport. They said Doctor had a technical difficulty and was ready to see me now. Waited again for 45 minutes!! Kept receiving notifications […]
App not great, but service was! I had a great experience with my Plushcare doctor, and he sent my prescription to my pharmacy quickly. The only issue I had was that Plushcare states that a “prescription discount card” is available to members in-app, but it is not, nor does it appear on any member web […]
This use to be my go to app for Health care and prescription refills, but recently their prices went WAY up. $150 a Vist and $14.99 a month “subscription”- just to book an appointment without having to call- it’s absolutely crazy expensive. Most other online services are around $50 (which is what I used to […]
The doctor is great. Their customer service sucks. I have filled out the form multiple times to Release the records and the customer servicel is argumentative and unhelpful it has been 2 weeks and my records still have not been sent to the specialist. Your form does not save all the responses when filling it […]
I got a prescription refill for my antidepressants within 10 minutes of the appointment with my doctor. If you provide as much details as possible about your ailments/needs, then the appointment is quick and efficient. PlushCare is a bit more expensive than other telehealth platforms when it comes to appointments ($99 + membership fee) but […]
Very long response times. It says 1-2 days but it’s usually 3-4 days. Having to pay an extra 14$ a month for the “convenience of the app” and receiving slow care isn’t adding up. Also when I call I never get anyone over the phone because it’s forever on hold. So really you’re paying $14 […]
Could be a great service. Unfortunately,there is just way too many technical issues. The website has been down when going into an appointment, audio feedback during an appointment (w/ and w/o headphones), the app not working during an appointment, not being able to view my account in the app, not being able to log in […]