Reviews for Pollo Campero, USA

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20 reviews

Review by Lise Marie Dodson-Lichtermann
β˜…β˜…β˜…β˜†β˜† (3/5) May 1, 2020

App causes my pho web to pull message up saying that the app is corrupted. Device integrity failed. Due to possible routing issue. I Ave not done anything to phone. You need to update app please. I can use app on my tablet fine, but don’t know why I’m having issues with phone. Can’t use […]

Review by Regardt Kapp
β˜…β˜†β˜†β˜†β˜† (1/5) October 15, 2020

The app will crash from time to time and when you go to scan the barcode for promos, your screen will stay super bright no matter if you click off the app. Some serious bugs in here. No way to see your order history either or rate your service. I’ve been here for over 30min […]

Review by James Baron-Murray (Brooklyn Jimmie)
β˜…β˜…β˜…β˜†β˜† (3/5) June 21, 2023

Have to fix the time option. Asap defaults to 45 minutes. I get to the restaurant and the order isn’t ready. I ordered at 808pm. I get here at 846pm she tells me I have to give her 10 minutes. I look at the email confirmation and it shows order ready by 853pm. All else […]

Review by K Duon
β˜…β˜†β˜†β˜†β˜† (1/5) September 29, 2021

Be prepared for ordering to not work and steal your rewards dollars. They clearly are devoting as minimal resources to their online and app presence as possible. The system is always down and the rewards dollars don’t always apply to the order, even though they get deducted from your rewards accounts. And neither the restaurant […]

Review by Lucy Roman
β˜…β˜…β˜…β˜…β˜† (4/5) August 24, 2025

I’m missing the mashed potato and salad sides, the actual sides are delicious but not too healthy,love the fresh cooked chicken,great service always, very cleaned place.πŸ’―πŸ˜

Review by tommy tran
β˜…β˜…β˜…β˜…β˜… (5/5) August 30, 2025

1st time chicken juicy, tender, very tasty..AC is kind too cold…service is good..will see if the same later since this is 1st week of opening.. there is no liner for female toilet seat..

Review by Melissa D.
β˜…β˜…β˜†β˜†β˜† (2/5) September 9, 2025

Grilled option missing? Why does the grilled chicken not show as an order option on the app for my location? What am I missing?

Review by Chris Sanchez
β˜…β˜†β˜†β˜†β˜† (1/5) September 20, 2025

Fix The App. Unable to Redeem Rewards. You can’t use your Rewards or Banked Dollars. Keeps giving the error: ERROR VALIDATING BASKET!!

Review by Brian Barrientos
β˜…β˜†β˜†β˜†β˜† (1/5) August 24, 2025

Hopefully just a app glitch. A two peace meals goes up to $22 ….$22!!! when you use a coupon then goes back to $12 when not using it.Do yall think people won’t notice

Review by Adam Singleton
β˜…β˜…β˜†β˜†β˜† (2/5) July 23, 2025

love the food. the new app is trash. can’t sign in. gives me a weird coded error message. I’ll skip lunch today.

Review by Gary Williams
β˜…β˜…β˜…β˜…β˜… (5/5) July 24, 2025

We went to the grand opening at the Poinciana Florida location. We had chicken pieces and sandwiches. Everything was very good and the service was outstanding. Visited my 1st Pollo Campero in El Salvador. This new location did everything right. Great job!!! See you again soon!!

Review by GRAB LIFE
β˜…β˜…β˜…β˜…β˜… (5/5) September 12, 2025

The Manager/Cashier was extremely accommodating. The location I visited was clean & the staff were hospitable! The food was phenomenal πŸ”₯πŸ”₯πŸ”₯🀀 πŸ”₯πŸ”₯πŸ”₯can’t wait to visit again.

Review by Alex Durbin
β˜…β˜†β˜†β˜†β˜† (1/5) September 26, 2025

I’m trying to order pickup but the price is somehow $10 more than what I was expecting. What are these secret fees?? Tax?? Online order fee?? Make it make sense

Review by Cady Moser
β˜…β˜†β˜†β˜†β˜† (1/5) September 5, 2025

tried to use the $10 off reward with the app and it ADDED $10 TO THE TOTAL. called Pollo Campero and they said they couldn’t do anything to refund… said they’d credit my account on the stupid app and it’s been over 24 hours and I didn’t receive anything. stay away!!

Review by Alisha Breakfield
β˜…β˜…β˜…β˜†β˜† (3/5) September 17, 2025

Love the food; not the app. The coupons do not work in the app and no one in the store could assist. However, they scanned the same offer at the register and it worked. It is a little inconvenient when you are trying to order ahead and go thru the drive through.

Review by Adam Edwards
β˜…β˜…β˜†β˜†β˜† (2/5) July 27, 2023

Even though there’s a “Payment” section at the end of the order form, it NEVER charges your card/payment choice. Seriously – what is the point of the payments screen if it doesn’t actually pay for your order??? I already waited 45 minutes for my food – and now I’m waiting AGAIN because the restaurant won’t […]

Review by Jalil Louis
β˜…β˜…β˜…β˜…β˜… (5/5) August 2, 2025

The fried polloπŸ— πŸ” is very delicious πŸ˜‹. It’s well seasoned which adds extra flavor to the pollo. You’re better off buying the 4 pieces meal special rather than the two-piece dinner if two people are eating. You get more bang for your buck. All the sides are seasoned as well. It does get crowded […]

Review by Bryan J.
β˜…β˜†β˜†β˜†β˜† (1/5) September 29, 2024

Places order without payment. Awful. I downloaded it and have a $10 off offer. I went to order then the payment screen and was trying to figure out how to pay using that $10. Didn’t let me and it placed the order even without my credit card. Luckily I don’t have my credit card on […]

Review by Anderson Jacinto
β˜…β˜†β˜†β˜†β˜† (1/5) August 28, 2024

The app will crash from time to time and when you go to scan the barcode for promos, your screen will stay super bright no matter if you click off the app. Some serious bugs in here. No way to see your order history either or rate your service. I’ve been here for over 30min […]

Review by SomaCruz01
β˜…β˜…β˜…β˜†β˜† (3/5) June 2, 2020

Just installed today and it won’t let me login to my account. With every attempt it says that I’m not online. Closing the app and reopening doesn’t help either because it goes right back to the confirmation page. Whatever is causing this issue, I hope it can be resolved. Edit: The issue with the app […]