Reviews for PowerFlex

stranded today because every payment method is unauthorized for some reason. great.

great app. my only issue is that the minum request able charge is 10kWh?? I ride a motorcycle with a ~10 kWh battery, and I don't want ever want to charge to 100%. I don't see why the software would impose a 10kWh minimum for requesting. I'd be ok paying marginally extra per kWh for this level of control, since it only costs me $2 to fill up anyways

Pasadena Water & Power EV charging uses the PowerFlex, but the charge initiation is glitchy. Tried to use a charging station that once plugged in kept telling me the station was occupied and wouldn't start, and if I placed the charger back into the holder, it said to plug in to initiate. Obviously, the app encoders aren't the best as evidenced by the reviews.

overcomplicated payment system, I can't charge to full without providing my current battery limit and if there's not enough funds i have to manually add funds. charging a certain amount asks for miles or kwh like as if Im supposed to know this. its light years behind other charging systems in terms of being able to set it and allow it to charge you as needed

Possibly the worst UI I have yet to encounter for a charging station app. I've used Blink, Chargepoint, Shell and others and this one ranks as the worst so far. It's asking me how much kWH I want (I don't know?) and to set up my payment. I couldn't get past it asking me how much power I wanted and how long I wanted to charge for. Whatever happened to being able to tap your card and pressing start? This app makes a simple process too complicated. Terrible.

I would like to put 0 star if possible. Its charge station meter shows 5% or even 10% more power charged than the actual number shown by the vehicle itself . This issue has been existing for a long time and customers keep reporting it. However, this company did nothing to fix it. Maybe it intentionally chargedore money. Keep away from it if you can.

Clunky app that feels so so. There needs to be a better way than having to download an app of each company's to just interact with a station. I don't expect them to be hit with credit card fees each time I want to pay with chip or NFC. Meaning visa/mc/ae/discovery need to back off of small transactions. Literally it would free up apps and small businesses

The UX (user experience) is really terrible. I installed this to charge my friend's car while borrowing it and it assumed that I owned the car and wanted a daily charging schedule before I could plug it in. And either I set that up incorrectly or couldn't otherwise figure out what the app needed from me, so it demanded that I load over $30 of cash onto the app just to get a quick charge which ended up costing me about $5. So now I've got to get the rest of my money back into my bank account...

Like many of the other apps, it requires you to pay via obnoxious deposits rather than normal transactions. (Why do we even need an app?) Unlike other apps, it frequently bugs out when trying to add money to my account because it does so by opening the minimalist "built-in phone browser" which then often fails to properly work with Google Pay or Paypal. It also makes it a pain to just charge at the max rate, and shows the rate in amps when kW would be far better since the session is set in kWh.

PlugShare app showed stations available. Installed app, paid $25, stations were not even connected. Called customer service and were told they hadn't been set up. We were told to look on their app for chargers that were online. It directed us to chargers on private property we couldn't access. All this with our car on low power, trying to get home with two small kids. Somehow per plugshare these were working before. Now can't get my money back and don't plan to use this company again.