Reviews for Premium Parking

Trash app. Difficult to use and asks for too much info. other places used a different app and it was much easier.

This app needs to do a credit system. I only park in the parking lot one day a week for 4 hours yet I pay for 9 hours. If I don't use all the hours up then I should be able to use a credit towards my next parking.

useless only downloaded it to try to extend my parking reservation. it never let me log in. it recognized my email address even sent me an email to set a password. that screen diapered before i set my password. i could then see my reservation but not modify it

I couldn't extend the parking with Google Pay even though I made my initial parking session with that Google Pay. I had to manually add my card to avoid a parking ticket. this app shouldn't be on the play store if it can't work with Google Pay for session extension.

The lot is very maintained and clean. Best prices in the city.

The cost is not transparent at all. had I known it would cost $70 to park for 4 hours I wouldn't have used the service at all! taking advantage of people on vacation is very low!

I can't speak to the parking service itself yet, but I reserved a parking pass for next weekend on my laptop. Then I installed this app to make sure I have access to it later. I wasn't able to get logged in at all because I signed up via Google and there seems to be no way to log in via Google on the mobile app. So yah...right now, this app is completely useless to me :( I will attempt to get help between now and then and update my review if it goes well.

with apple the app was quick and took a second. with android I have sign in with Google and click that then this though Google just to sign in and then the app works. its a pain to use. make the app more like it is on apple and its 100% but its still nicer then waiting in line to pay

They have horrible customer service and all they want to do is take your money by adding so much fees. They are awful to deal with and hope the parking management team can change to another vendor. The app doesn't load up for me, even with wifi on and I don't know why they have this garbage app.

Map on the app is nearly useless. Despite showing the correct location at the top, the map is for Boston.The amount of the map displayed after a search is far too small to be useful.