Great app with a wide range of subjects, prices, and nationality of teacher in its tutor selections. However there are a few missing things. For one, you can't buy one lesson to use a teacher. You have to buy a bundle. Also, any tutor you use is forever stuck on your list of tutors. You can't delete them or archive them if you no longer use them.
My teacher is amazing. I love her. 100/10 experience so far with her. As far as the app itself goes -9/10. It's really an easy way to pay the teachers. When it works it is amazing. However the odds of it working are so low it's not even worth trying to meet on. For the first few lessons it worked fine and then all of a sudden it just stopped connecting. Their IT support is absolutely horrible and will blame your internet which NO other website has an issue with as the reason for the failure.
The option to book classes works well. What's poor is where you really can't see when your next classes are as the calendar isn't accurate. Also, the company manages to hold onto your money because they don't make it possible to transfer just part of what you have already prepaid to another tutor. One has to make another payment into their account which means you have even more money invested in the preplay bank account. I agree with another poster in that the tutors can increase their prices .
Never use this app. This is very clever, tricky and gold digger. At the beginning time, I tried to set up my payment, but failed not working well and errors. That time They tried to help anything. But. After subscription, when I had a lot of lessons classes, another 'preply 'payment was on pending. So I tried to cancle ' pending transaction ' they couldn't do anything. Only I can do refund with charging fee. You know? is it common sense that we can't cancel 'pending transaction? We are not idiot
This app is ridiculous! When one needs to get in contact with ANYONE, nobody is available! You can't call, the only method is vía chat/message and even then, they take DAYS to get back to you! They take money out without even confirming with you first! I wanted to learn French and the teacher was/is great, but the app is just stupid! I don't feel like using it anymore! Smh...
Lots of tutors at a range of price points, but the app is designed to make you waste money. It will automatically purchase more hours than you indicate before you use all your remaining hours, forcing you to commit more time per week or waste that money. Ex: 2 hours per week will autobuy 8 hours once you get down to 2 hours, but the hours expire after four weeks. So unless you find a way to use more than 2 hours that week, you forfeit a week of lessons.
Preply has really helped me get back into my language learning journey. I finished my language classes for my major early and have been lacking in study since. My preply tutors have been amazing and supportive, and I feel my language skills coming back and improving. The mobile app is super easy to use and access. Its easy to search for tutors that fit your needs and budget. Its easy to cancel or transfer subscriptions too, so no hassle there. Thank you preply!
I found an *absolutely fantastic* teacher and am having a great learning experience. My only gripe so far is the subscription model: there is a feee trial lesson and then you can only monthly. You can't buy classes as packages (ie 5, 10). You can't schedule the next month until the auto renew occurs. If I have a weekly lesson that's one day after auto-renewal, I can't schedule it until the renewal happens. There's also limited rollover if you over purchase one month.
Good app for whatever you want to learn, whether it be learning a foreign language or help with schoolwork. The only downside is if you sign up for more than one lesson with the same tutor, you will automatically be enrolled into a subscription and be charged a monthly amount. They also won't stop subscription renewal - you have to physically go into Settings and cancel your subscription, but you won't get your money back.
It's easy to find tutors, get/send messages, and schedule lessons. It could have been more transparent about how subscriptions work, though. You have to pay for a month at a time, with a minimum of four lessons. The other thing that was a little problem the first time is that the actual lessons work better on a laptop because if the tutor shares their screen, it's too small to see on a phone screen.
