Reviews for Primary Care On Demand

This was my first time using the app. It was easy to navigate. I was in touch with a Dr very quickly. He was courteous, friendly, and very helpful.

I’m not really tech savvy I don’t know much about phones like this that was easy to navigate.

I am so surprised that I was able to speak to a doctor by video and have Labs ordered for me and a prescription written out so quickly and efficiently. Totally shocked how well it went. And the doctor was great!

They updated to fix bugs but now I can’t even sign it. Keeps saying to update. I’ve Uninstaller and installed twice with it not resolving the issue

The app has a lot of bugs to work out, very glitchy. Have had to re-enter stuff several times and restart trying to get an appointment multiple times. It’s great when it works though.

l am very confident in the process, and the doctor’s validation of my concerns and quick actions to get me the best treatment even while she discussed my symptoms make me feel l have a chance to get well Also, the process to and join the appointments was straightforward and easier than expected I like […]

Once I figured out how to get set up on the On Demand app, everything went very well. Dr. Dyer was so pleasant, and after a 5 minute or so video chat, the medication I needed was ordered, and I was able to pick it up an hour later at my pharmacy. The whole experience […]

Takes a little bit on the set up and since it’s new it does seem to have a few kinks to work out but it works and was nice that I didn’t have to go into the clinic to see someone. Just had my charges post and I think it was reasonable. $155 I wil […]

Super easy app to use. I really appreciated not having to drive back to town for a doctor visit. There were a couple instances when the video stream hiccuped, but it was just a few seconds. This was so much better than sitting in a waiting room!

This is a ridiculous waste of time! I never got anywhere with it. The app just kept repeating the same questions and would start the entire procedure over again. It registered me twice and I never did get an answer to my question. I have tested positive for covid. What is the next step? I […]

ridiculous to enter age by moving the calendar by month for many years.

A little long to set up, and I had to re-enter information that already exists within my health service provider account. It surprisingly didn’t recognize my microphone, but it could have been due to my headset. Dr. quickly called my cell and all went well. I don’t anticipate a long setup in any other calls

Can’t even log in to the app because it has you fill out your address on your first login and whoever coded it made a mess because you cannot put in any address it does not automatically recognize. Trying to fill in my Iowa address and it only lets me select addresses in Indiana. Not […]

It’s supposed to be compatible with my phone. When I try to open it, it keeps saying that there’s an updated version, so it won’t open…I have installed and uninstalled 3 times to no avail, and I really need medical help:(

You can’t enter an appointment once You try to sign in. There is no way to enter the video call without insurance information, and it doesn’t show appointments or messages unless it’s a notification. An application with the same low quality Mayo Clinic “care”

Excellent service, with a sting later. AI questionnaire got to the likely diagnosis, then got to talk to a real physician via video for 90 seconds. There was a check point to acknowledge there would be a charge. I thought it would be similar to other on-demand services ($40-$100) but actually much more expensive (over […]

Was great to be able to Video on Demand, especially since it was for something I get fairly often. Couldn’t get an appointment at the clinic today, it was booked, so this worked great. I felt very comfortable talking with the provider and felt she was very knowledgeable! Will definitely use it again if the […]

Unable to open app. Was prompted to update, no was update available & couldn’t open the app at all.

Dr. couldn’t see the photo i uploaded to their app nor the photos I sent in the text that they were dialoging with me on. Dr. was emotionless, almost bot like. I received better advice and help from my Nurse friends. App has poor symptom responses, Sad. Maybe better luck for others..

I had a half hour wait beyond the appt time, but the visit itself was great. The provider was very knowledgeable and helpful.