I really wish you all could do something about the poor audio quality. I want to go with a premium package, but why do that when I can't even hear simple dialogue due to the volume going up an down.
Reviews for Prime Video
← Back to Prime Videoglitchy. the app frequently times out and won't play shows. it also doesn't tell you the error code-just- oops something went wrong.
Please change the video player controls to the old format where we can rewind or fast forward with precise speed control rather than press & hold to increase speed. The old format with press & hold to go forwards & backwards and then press again to increase the speed was much better.
Few months ago my GoogleTV started to get the "something went wrong" when try to play any movie or series, casting from my phone is the only thing working, I try all deleting, restarting, cache, router etc and nothing... very frustrating
Like other streamers, the implementation of ads makes for a frustrating viewing experience. Ad breaks occur at inconvenient times e.g. mid-sentence rather than a natural break in the story line. Also, the changes to the TV UI mean that it's apparently not possible to check the streaming quality.
When trying to watch something on prime it either plays like a scratched dvd and keeps stopping or the screen just goes black also sometimes the audio is lagging behind so it looks like a poorly dubbed film. when you try to get it sorted the robot is no help WHY SHOULD I PAY ALL THIS MONEY FOR SOMETHING THAT DOESN'T WORK it's driving me crazy fix the issue and don't just take our money
A month ago It stopped working playback on Google TV Streamer running on a Xiaomi TV but it works on other TVs. it always apear the Something went wrong. Casting is the only solution. REALLY ANOYING. maybe a profile problem esther the device. I tried everything reinstalling, deleting data….
Played OK when first installed, now every time I click on it I get a black screen. I'm now having to unplug the tv from the mains, wait a bit, before plugging it back in. I don't have this problem with any of the other apps I've installed.
Latest update broken on my newer Sony Bravia TV. I get nothing but an error screen with code 0.35. Tried all the troubleshooting steps: clear data, roll back version (that's broke, too), restart TV, router, etc. Every other app works perfectly and this started after the latest "hotfix" release. And it works fine on my PC.
Forgets where you stop watching TV shows so every night I have to search for the current episode that I'm on - very annoying. Amazon Prime also has a great selection of classic movies and shows but when you want to watch something then the title isn't available.
Despite the number of updates, Amazon has not released the ability to change the video quality. This is why Amazon Prime is increasingly sought after by other pirated apps. Subscribers watching a video should be given the option to change the video size to their liking. most subribers useing low bandwidth and limited less internet they use. the option to change the video quality should be provided in the subscribers. If not, this is considered an incomplete steaming app, no matter how many updates it receives.
Been having issues with watching most titles quite often as of late. I have tried troubleshooting with no luck. I'm rather frustrated at this point. Please fix the issue, I won't pay for a service that keeps crashing.
As MANY others have reported here, this app just refuses to work on Android TV. I have a brand new Sony TV that runs on Android TV, and the Prime Video app opens (very slowly, by the way), and lets you browse the menus, but it doesn't play any content, and then gives you a random error message, non-descriptive, and useless, that changes every time. The only way to make it work is to uninstall all updates and use the old version that came with the TV. And then the app gets updated and fails again. Awful, completely useless app! Every other streaming app works fine on Android TV (Netflix, Hulu, AMC, Peacock, etc.), so the problem is only with Prime Video.
I definitely use this streaming app less than my others. If I'm already paying for streaming, I don't want to watch ads. I'd rather watch Netflix or Hulu rather than be asked to pay extra to avoid the ads. I don't care about the other benefits that come with my prime membership, I'm not paying more to line the pockets of the ultra rich so they can get richer. And to make things worse, even after I've watched the ads, if my phone screen times out the ads come back. F' that.
Today they updated the app. I checked several feedbacks and several customers mentioned the issue that several movies that several movies that we are supposed to watch in 4k UHD (HDR) are shown in plain HD. I thought that was a technical issue with my Sony Bravia 4k TV but that was not the case because a lot of people experience the same issue. Amazon technicians, please, do something!!! Too long waiting for a change!!!
Same problem as Jeff Hackman. The new version is unable to start streaming. I spend hours with Sony support, doing factory reset with no avail. I have attempted both wired and Wifi and this version will not run. However, when I connect via Wifi to Hotspot setup from my iPhone, streaming will work. I have also tapped into my neighbor's WIFI (AT&T) and it works fine. This tells me that the application probably does some network check and fails. However, any sensible software would print an error code to debug further. This application simply says "Something went wrong" with no other error code.
I have had this app for many years now and recently with the new updates and Amazon greed changes, charging yearly subscription, then adding adds, price increases for other streaming, movies, programs. Greed for Amazon owners and no more customer service to get help! We keep membership for shipping and business. You have terrible service and unable to uninstall the app to reinstall it as it only allows updates and will not remove it! I am getting a tmporary issue connection error for two weeks now and Error code 0.7 but no help for that code!
I can kinda look past it's horrible interface and it's buggyness, what I can't get past is the fact that it always streams in 720p with a very low bitrate on my 4k tv(!) and 1gbps internet connection. I've resorted to just using the chromecast in the android app, because even with more hoops to jump through, at least I don't have to use this horrible, horrible app anymore. You're amazon, you have more money than multiple countries combined, make a decent app.
It was working fine up until this week on my Chromecast with Google TV. For whatever reason, it now doesn't want to load videos unless I reboot the device first, and then it only works until I exit and open another app on the device. Once another app is opened, a reboot of the device is needed again to get it to work. And, it seems to take forever to actually load the video before it starts, when it does work. Not sure what changed, but it's not good.
Video playback is decent, but none of the controls work. Can't pause, fast forward, rewind, etc. The only way to stop playback is to click the home button and exit the app entirely, which of course loses the playback location. So, when you re-open the app, the video you were just watching starts back from the very beginning. Very disappointing. Every other Android TV app works just fine - Netflix, Hulu, etc.