So far works great, and I'd like to buy the free version in the future once the kinks are worked out. For example, I'd like an "undo" when I accidentally archive an email (Gmail has this) and some kind of color indicator for the emails sent to me (like a solid-color profile picture for automated emails) instead of black-and-white.
Similar to many other users - the new app is rife with issues. Emails won't load, won't send, won't send notifications etc. And then sometimes it will. I have been a long time paid customer and want to continue to support this great company. However, the new issues have been going on for long enough that it's becoming very frustrating to the point of wanting to cancel the service.
I updated the app several months ago and wish I hadn't. Now it's so glitchy I basically can't use it on my phone at all. Anytime I try to send an email or reply to one it takes forever to send it. In the meantime, several drafts of the email in varying stages of being written are being saved to my drafts folder. And the best part - the one that actually goes to the intended recipient is frequently not the finished version. Wish I could go back to the previous version. Sick of it!!
Service is excellent, the Android app needs some improvements, like when you search on the inbox for multiple messages from the same sender, once your query is complete, if you wanted to delete them all at once you can't, the "select all or multiple messages at once" feature doesn't work on a search query. You can only tap one at a time. Defeats the purpose of being able to search.
You can no longer hold down on emails to copy the address or click to see contact details, which is inconvenient as I frequently used the copy and paste option. The clustering of emails together is annoying, and there are frequent issues with emails not sending. Overall, the update is confusing and awkward, they should have kept it the way it was.
I have been a paid subscriber for several years and have felt secure with it. I just increased my subscription to the DUO option (I wanted the Business, but the option disappeared when it came time to order.) I don't like that the VPN is an additional cost on top of the $170/yr. I am in the USA and it connects me to other countries, which creates more problems than it solves, making it useless for me. I think the ability to switch servers should be included, if at all possible.
Good, but has persistent bugs. One example is when I get a notification for an email, it will take me to the wrong email in a thread. For instance, food order emails get threaded, and sometimes when I click the notification, it opens the email from months or years ago instead of the most recent. It's been an issue for years.
Overall a very good app. bringing my personal domain email over was very easy. I am missing being able to set up rules to process incoming mail. (thanks for the tip on your reply!) edit. I'm now seeing battery drain that I didn't notice before, looks like it is showing up as the screen being on even though the phone has been dark for hours.
This is technically such a small issue that I've avoided writing a review about it for a long time, but it's driving me nuts so here I am. lol I really wish the popup for "moved to trash" didn't cover the bottom bar and make it so you have to wait until it disappears to use any other buttons. It makes it so you can't sort things quickly because the bar is unusable until it goes away.
The app is functional. It does basic tasks but for the price I expected some bells & whistles. I can't do templates for frequent repeat emails, and this is my business account. There are no tabs for sorting emails, just inbox and spam options. You can't view documents you save in the cloud, you have to download them just to look at them, so that function does not help me at all. I have been using this app for years, so I had hoped it would of caught up to gmail by now.
