The app is alright for requesting refills, although adding a note to “in progress” prescriptions about when they’re expected to be filled by would be nice. Kroger had that. Also, the payment feature is a joke. I can’t even get it to load the screen, and the 1 time it did load the payment screen, […]
Reviews for Publix Pharmacy
β Back to Publix Pharmacy20 reviews
Update: Horrible! It takes forever to start, even longer to display the prescriptions (if it makes it that far without returning a network error,) displays multiple instances of the same prescription, and the ‘Pay Now’ feature fails to work 98% of the time. Once you submit a refill request, you can’t view the status, all […]
Poorly designed app. “Remember me” doesn’t work. Biometric login doesn’t work. Information you know they have is not available or is hard to find. Want to request syncing a new prescription with other synched prescriptions. Nope. Try to figure out if a prescription is ready to pick up. It’s in a list of all prescriptions […]
This is undoubtedly the worst app on my phone. I would love to meet the coders whose minds are twisted enough to think this is an intuitive interface. To boot the dang app has given me confirmations on orders on more than one occasion where I’ve gone into the store and they don’t have any […]
The directions are not precise enough, they are quite confusing. I spent way too much time setting up this account. There should be step by step instructions as: (1)First step and etc. The code flashes up and it’s gone. It took me an hour and a half to get completely set up. Quite frustrating. I […]
Deleting this app today, it just does not work. I have no idea what happens with my personal data, however, I would hope it will be deleted. Sorry guys but trying to figure this app out is just not worth the time. I will probably keep it for refills, but that’s the only thing I […]
I have uninstalled the app for now, because it has been completely unusable for the past few weeks. It won’t let me log in at all, but I can log in just fine from a browser (either on my phone or on my computer). Please fix this app. 12/23 I STILL can’t log in. It […]
Not woth the hassle. This app is horribly slow. Every time I click on anything it tries to load for at leas two full minutes. It took me 15 minutes to set up my account. I gave up and just called the pharmacy to refill my prescription. That took me 2 minutes total from dialing […]
Hasn’t worked for months. I used to be able to see my prescriptions and switch between myself and my husband quickly and easily on my phone, which was great. Now, it won’t let me login at all. Every time I click anything in the app it opens my browser and asks me to login. When […]
It worked for a while then recently I was unable to log into it after I logged in and ordered my meds. Gives me wrong password now. Funny the password works fine when I login online to the website. Just uninstalled and reinstalled app hoping it would resolve issue, NOPE! My spouse has never been […]
When are you guys going to do some work on this app? I have had nothing but problems from this app for over a year of using Publix. Crashes all the time, takes forever to load, constantly logs me out. The app is supposed to makes things more efficient versus having to call the prescription […]
This app is trash. I’ve had to log in every time, though I asked the app to remember my user name and selected biometric log-in.Like many others, I have recently been unable to log in to the pharmacy app, though I’ve had no issue with Publix’s main app. It is a good idea in theory […]
App is horrible. Appears to just present a webpage inside an app wrapper. Biometric login is not supported. When I go to pre-pay for a prescription, it takes me to a login page and goes in to cyclic login page… even though I logged in at the start. I can never pay. App is worthless […]
Not sure what has happened. The app and website are both saying “incorrect email or password.” I have 5 accounts – one for myself and each of my children. I don’t understand why all of a sudden, I can’t log into any of our accounts. I shouldn’t have to create all new accounts, and go […]
This app is TERRIBLE!!!! It only works part of the time. Sometimes the prepay order process freezes up after I sign for counseling so I cannot pay ahead of time. When searching for Rx, the date of the fill/refill would be nice on the list screen without having to see ‘More details’. A sort function […]
Since August this app is terrible. For the longest time my prescriptions weren’t even saved, even though I’ve been with Publix for years and used the app for at least two years. Now it won’t save my payment methods and gives a continuous error. Update-yes the errors continue. However, due to the rude employees at […]
I love Publix pharmacy, but not this app. It works, but it’s quite limited. They could enhance it quite easily and gave the best pharmacy app around. I take a medication that’s frequently out of stock. The app doesn’t tell me it’s out of stock nor when they’ll get it. It just says “in progress”. […]
Was good until it wasn’t. Loved the app bc I could pay ahead and pick up fast. It just randomly stopped allowing me to log in. I reset my PW several times and still couldn’t log in. I uninstalled the app and came here to get more info and see that I can go online. […]
Not the best. So far, the prescriptions have disappeared off the app 3 times. No way to get them back. I call customer service and each time I needed something different to get then to help me. 1st time it was birthday, then they wanted my name and address and phone number. Now it’s the […]
I used to love this app. It hasn’t worked in at least 2 months (since the last “fix”?). In the process of uninstalling and re-installing to see if that works. Please quit fixing what isn’t broken! It used to ne easy to use and straightforward. Now it takes you through the signing then closes after […]