This app is good...when you can get it to work. It constantly is logging me out, erasing my profile info or just overall malfunctioning. It consistently defaults that im at a store I haven't been to in 5+ years despite me changing it EVERY TIME in in the app. And the pay through the app feature errors out often so you cant scan the qr code. You end up having to force close it, force stop the app, clear the cache & start over. If they could work out the bugs and issues, this app could be good!
Renae “Naededo” Patterson
App used to work perfectly...... I always used app to pay with no problems. For the last month app will not keep me logged in. When I do manage to log in it will not let me pay. My payment method does not show up. If I Uninstall and reinstall it might let me log in one time. Then when I go to pay it gives me error. This is beyond frustrating. Samsung Galaxy phone.
Jo Johnson
Update: I last reviewed this app 10 years ago! At that time, the app kept stalling on my Note 3 & wouldn't let me log in to my Publix account, so I uninstalled it. I had forgotten that long-ago review and am happy to report that the app has been working fine for a long time. I check it every Wednesday night to see the BOGOs for the next day. It's also easy to make online orders and schedule a time to pick them up. I have no trouble staying signed in to my account and clipping digital coupons.
Catspurr James
This app deserves negative stars. It doesn't matter how recently I was logged into the app as soon as I get to the checkout the app has logged me out. Then, instead of making it easy and quick to log back in, it's insanely difficult to get a login code. Even the employees recommend not putting money on this app. If you want to use this app to pay, expect to take 20+ minutes at customer service.
Cindy Bostwick
The app is still lagging. Sometimes it won't even open. I have uninstalled and reinstalled several times, and still having delay issues. last week, it wouldn't take my coupons at the store and I had to get a manager to enter them manually. I'm getting frustrated with this app as I want to know what's on bogo before I go! EDIT: 5/21/25 I have followed your recommendations multiple times. STILL LAGGING UP ON OPENING. IF IT EVEN OPENS!! 6/26/25 App still lagging. sometimes won't even open😡
Misty Giles
For some reason, they removed any usefulness from the shopping list. Nothing there shows if it's on sale anymore. You can't get to the full product details for items added from the weekly ad anymore. So you can't see which flavors they carry or verify which of the brand's items are on sale and which aren't. This used to be a super-useful app, but this removal makes it almost useless for me.
,Heidi Diem
Updated my app recently. I use it every single day as a professional shopper. I pre-order deli meats and subs multiple times a day. With the update the app constantly logs me out several times a day. It does not allow to save your password nor does it allow for Samsung auto save on passwords. It also doesn't tell you that you're logged out and when you go to check out it makes you fill in your information and you have to actually log out and log back in manually again. This is ridiculous.
Robert Sexton
I love the Publix app. You can do your shopping on the app and then it creates a shopping list that guides you through the store saving you so much time. The stores are convenient to me, the selection of products are fantastic, the stores are super clean, the employees are friendly and helpful, and it's such a great shopping experience. All of this comes at a hefty price that's hard for retirees to afford which is why I deducted 1 star.
Susan Rearick
Way too easy to accidentally order food through their catering service. Like you don't have to enter your credit card number or anything, and I for sure didn't want to do that until I knew if any of the sales were affecting the price totals. They have a cancel/undo order button but it was still pretty strange experience.
CJ Lippstreu
Needs bug fixes ASAP. Publix pay now randomly stops working. When I enter my pin it says it's wrong even though it's right and used to work every time. Will work one day, won't the next. App also decides to log out and won't let me log back in with my correct password. so can't access my shopping list or pay with it sometimes. Unreliability makes it impossible to shop with. Please fix.
