Reviews for Rachio

Edit: I'm changing this from 1 to 4 stars. They replied to my email request with the explanation of how to edit my schedule. However, it's more difficult to navigate than it used to be. To edit your schedule, you have to first click on the device icon. But the calendar that shows past and future seems to be gone. Rachio is a capable and functional app. We are having lots of rains here now and it is canceling the watering schedule properly, as it has always done. App navigation is unintuitive.

Having this smart sprinkler has saved me a ton of money. My water bill used to be really high (running off city water and sewer, cannot get a well). After installing the sprinkler controller (real easy to do it yourself) and setting up the zones (again really easy), you just leave it alone and it does all the thinking for you. I got the weather intelligent sprinkler unit and would highly recommend spending the extra money as it will automatically do the watering schedule for you with weather.

5 for the product 2 for the app. First, the installation and wifi connection process is horrible. Don't say "something went wrong". Say "you entered the wrong password" (if that's the case as it was the first time for me). Then it made me go through the fallback process. Finally, it's a computer program: why can't it remember the bar code i scanned instead of making me scan it 3 times? Finally, I just spent a couple hundred dollars for a sprinkler controller. Why do I need to see ads now?

Pleasantly surprised, usually apps like this are garbage (looking at you Traeger App). However, the Rachio app just seems to always work, setting up my unit was fairly simple (I had to get a little involved but that was due to my own router and Internet set up). The app has been extremely easy, robust, easy to use, and I've had zero issues. I can highly recommend this sprinkler system to anyone who's looking!

love being able to use my sprinkler system remote is app. app is user friendly. I took away 2 stars for the water intelligence. I connected .03 miles from a weather station and even though its gonna rain it does not cancel the watering. so I tried another weather place which is still under a mile and I get the same thing. i do not use a rain sensor anymore so now i really need to keep an eye on the weather a manually cancel the next watering.

The app is great! I set up all 4 of my stations, added the time i wanted, and used the smart soak option. It has done wonders for my lawn and plants. The ability to do a quick run when needed also helps. Seasonal changes are perfect when you don't realize you no longer need to water as much or water more based on the season.

I tried to add a wifi hub using the Android app but was unable to connect the hub to my wifi. I read that others with the same issue were able to work around using an Apple device instead. I tried my wife's iPad, and sure enough, the process completed smoothly. So the Android app gets a 1 star for being non-functional until this issue is fixed. If you can't add new devices to your wifi, your whole shiny system is DOA. Rachio makes good stuff, but its Android app team should be embarrassed.

Not a fan of them putting weather adjustments behind another paid upgrade. Whole point of device is saving water and now you're charging for efficiency related features. Also find it very difficult to adjust amount of watering. Seems to water way more than needed without obvious way to adjust. I end manually triggering watering which defeats the whole point of the thing.

I have used the first generation Rachio for several years now. I have never had any problems with it. Not even one, now that I think about it. I have replaced our router several times over the years and had zero issues connecting this to any of the major brands, (Asus, Linksys, etc.). When Rachio implemented the water saver system based on lawn type and weather reporting, I easily saved enough money to pay for the system.

Love the controller for my water system. The only setup challenge/difficulty I had was to figure out how to turn off my 5ghz wifi temporarily so the 2.4ghz could connect. After that, I turned it back on, and no problems since. Intuitive user interface. Two years ago I had another brand and it was always dropping it's wifi connection. Super happy I switched to Rachio.