Reviews for Rain Instant Pay

Unable to connect to any of the three banks I use, including two that I regularly receive direct deposits with. Received an extraordinary run around from support, claiming the banks would be listed on the app when they were available in the program, but I had already attempted to connect to them from the app, […]

my funds don’t update except maybe once a week (if I’m lucky), and then when they do take money out of your check, rain fails to do the deduction on the correct check. customer support tells you whatever they think they need to say to close out your ticket, and nothing is ever resolved. my […]

I’m very disappointed with this app-i had 2 transfers left for the pay period, and a balance of at least $40, and it was just gone with no explanation or reason-and no customer service to talk to. I was really looking forward to that to get me through till payday, now I’m having to scramble […]

Update: I think I identified the issue. You have to be on phone data and not wifi, which is not a troubleshooting step listed on their app. Makes no sense. So buggy and works about 20% of the time. I’ve reviewed this before back when it was working about 1% of the time due to […]

Unreliable and Unfair I wish my employer would switch to a different app. This app charges a higher fee than most the other apps. And they only let you have two transactions a pay period. And the other apps have unlimited you can take out your pay every day if you want to. I am […]

Account hacked and customer service impossible to contact in an emergency, LIKE GETTING YOUR MONEY STOLEN! A convenient service if it were safe, but it is not. When I finally DID get in touch with support the rep was super nice but limited. Multiple emails asking what kind of phone do I have, is my […]

Waited 20 minutes on hold for an agent before message said there are no available agents despite me calling during their business hours. Wrote an email to them and have yet to get a response, doesn’t help that they’re flagged as spam either so I have to constantly search all folders for a response. I’ve […]

Everything went as described, for a short time; then, the number of ‘draws’ it would allow became erratic. If you need access which is as stated, and reliable. This app is NOT what you want. I’ll be auditing my account later, if ANY irregularities are noted, I’ll be reporting it to my state AG. I […]

Your app sucks! You can’t attach multiple bank accounts to your account. You want full access to my banking information, which I don’t want you to have or need. I can’t seamlesly change bank accounts for direct deposit. Anytime you want to change anything it’s a convoluted mess. It’s like this was developed by a […]

Terrible app. Somehow my identity verification failed even after sending them a picture of my State ID. I try to contact customer support (good luck with that, took 3 days before they got back to me) and apparently there is nothing that can be done to fix this. In other words I will never be […]

The app does as intended. The only downfall is the $3.99 fee they charge if you want your funds right away, instead of waiting 3-5 business days (which is free). Most of the time, I suck it up and go for the immediate funds as I can’t wait days for gas, food, and unexpected things […]

The actual worst experience. If you have an issue, don’t expect to have your issue resolved anytime soon. The last 3 times my account bugs out and I need help to resolve the situation, it’s a 3+ day process. Calling won’t work, as no one will EVER pick up to help you. Other methods? You […]

If I could leave a one star I would. I had messaged them September 25th about a problem with the connection and banking, took three days for them to reply to me, got my name wrong, and then continue the investigation. After Oct 7th I didn’t get another update till oct 10th, which was just […]

Waste of time and space. Your hours take time to be approved, so you have to enter them well in advance of the cutoff, then your cutoff to withdraw can be a week before payday (depending on your employer), and THEN, when you go to link your bank account, chances are high that your bank […]

Bad customer service, sometimes your money is there sometimes it’s not. When you reach out to speak to someone it takes several days for them to respond. Calling isn’t an option, even if you call during their business hours, no one is ever available to take the call. And if you complain at all, and […]

Customer service is horrible. No phone number to contact anyone for support. Only support is through email and it takes 24hrs to receive a response. I have been emailing back and forth for 3 days just to get my phone number changed so I can access the app. Still no resolution. This is something simple […]

it all started really good then my account was automatically deactivated, it’s been 5 days now I’m still trying to get them to reactivate it. it’s so frustrating because they keep telling me someone is already working on my ticket so no one else can look into it but this someone is not getting back […]

This app will deactivate your account without notice if you go on any kind of leave the time that you need it most.When you call to fix the problem you do what they ask and they still don’t activate the account!!! After calling again you get a different answer.Each time you call is another lie!!! […]

Rain has been a lifesaver for me when bills are due before payday or when unexpected expenses pop up. Life does not always line up perfectly with a paycheck schedule, and this app makes it possible to access the money I have already earned without waiting until payday. The process was simple and quick, which […]

Literally unusable. I downloaded it because I got a new job, but it’s not even letting me open the app normally. I open it, and after about 10 seconds, the app automatically closes for literally no reason. SOMETIMES, if I open it with a notification, which already one comes once in a blue moon, it’ll […]