Reviews for Raising Cane's Chicken Fingers

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20 reviews

Review by Daniel Edwards
β˜…β˜†β˜†β˜†β˜† (1/5) November 26, 2024

I would like to start by saying this is not my rating of their food, but of the app itself. Food is amazing and highly recommend, but their app is essentially non functional. Despite updates and uninstall/reinstalls, the app cannot connect to the login server, meaning it’s a glorified placeholder and can’t even serve to […]

Review by Craig Kerensky
β˜…β˜†β˜†β˜†β˜† (1/5) December 14, 2024

This is the most frustrating app I’ve ever used. It requires a login but then takes you to a blank screen where your only choice is close and reopen, starting the whole process over again. I tried changing my password but that only ended with the same result. I like ordering ahead since it takes […]

Review by Cyril Salvador
β˜…β˜†β˜†β˜†β˜† (1/5) November 1, 2022

App DOES NOT WORK!!! Why?! I don’t understand how a simple app can’t work properly like any other fast food apps. It’s simple, no one wants to wait in your long lines, so we use your app for convenience and to save our precious time. If your app doesn’t work as it’s supposed to, then […]

Review by Barb D.
β˜…β˜†β˜†β˜†β˜† (1/5) November 12, 2024

Basically this app is only for online ordering.. I wish there was more to it! as far as I’m concerned every restaurant should have some type of rewards program and theirs is weird. It’s actually kind of shady where it’s not advertised that you can get one free meal when signing up.. but that’s it, […]

Review by Maria McCubbin
β˜…β˜†β˜†β˜†β˜† (1/5) December 5, 2024

Excited to finally have a location near by (colma) but it’s been nothing but problems with app. At first could not add caniac club number (finally done), which meant I lost out on points for first two orders. Still can’t place order online. When at checkout keep getting error message that basket can’t be validated. […]

Review by Ashley O’Brien
β˜…β˜…β˜†β˜†β˜† (2/5) August 26, 2024

Every time I try to log in since the week of August 19th, it says there is a log in issue. It refuses to let me log in on phone, giving me an error message, unless I sign in on my PC, to which what’s the point of having this app if I can’t use […]

Review by Cezanne
β˜…β˜…β˜†β˜†β˜† (2/5) May 7, 2024

App never works!!! I love Cane’s, but the app constantly freezes. I will clear the cache, but when I log in again all I get is a blank screen. The app constantly logs me out, but every time I try to log in it doesn’t work. It’s so frustrating. I have uninstalled it and reinstalled […]

Review by Mark Weddle
β˜…β˜…β˜…β˜†β˜† (3/5) January 22, 2025

The only plus to using the app is that you can find your nearest location. The curbside and drive through options are always unavailable so you have to go into the store anyway. This may only be a failing of this particular location in Muncie, IN, but it still bugs me that we have all […]

Review by Tristyn Ortega
β˜…β˜†β˜†β˜†β˜† (1/5) August 9, 2025

Unfortunately, I’ve not been able to complete an order through this app. Every time I try to start an order, whether I select “ASAP” or the order for later option, it comes up with an error. I tried multiple months apart with updates in between, uninstalling and reinstalling, clearing the cache, restarting my phone – […]

Review by Noel Ocava
β˜…β˜†β˜†β˜†β˜† (1/5) February 5, 2025

Every time I try to use this app, it never lets you order. It always says there was an error loggin in. I’m talking about not a single incident, but months! I believe that their stores are so overwhelmed, they won’t let you order online and force you the route of the long line by […]

Review by Selena Ensalaco
β˜…β˜†β˜†β˜†β˜† (1/5) June 27, 2025

keeps readding coleslaw every time I remove it and ask for extra toast. theres a reason I’m removing it, and its really very annoying, at the bare minimum, that the app isn’t taking the order as you put it in. and honestly the first couple times I though I forgot to change it, so now […]

Review by Valerie Sanchez
β˜…β˜†β˜†β˜†β˜† (1/5) June 2, 2025

Never let’s me log in, Just takes my passwork and then goes to a blank screen, and you can’t bypass it by trying to check out as a guest because as soon as you try and check out, it makes you either sign up or log in. Then I’m just stuck looking at a blank […]

Review by Christopher Burns
β˜…β˜†β˜†β˜†β˜† (1/5) June 26, 2025

Why is the app so bad? I have to force close and open two times just to complete an order. It freezes up when ordering a fountain drink, then freezes up when choosing a payment. Happened the last two times here. Can’t use Google Pay, doesn’t recognize a saved credit card to my wallet. No […]

Review by Derrick Bates
β˜…β˜†β˜†β˜†β˜† (1/5) July 12, 2025

Hands down the worst food app I’ve ever used and yall just don’t care to fix it. Signs me out for no reason then when signing back in, loads a blank screen. If you can ever get in and order, it’ll just freeze on the disco ball when you try to check out. Then rather […]

Review by Cason Berry
β˜…β˜†β˜†β˜†β˜† (1/5) May 13, 2025

the app is overall very buggy and slow. it also signs you out too frequently. About half the time, I spend more time getting logged in and trudging through the ordering process, than time I would have spent just going to the restaurant and waiting in line. It defeats the purpose of the app. The […]

Review by James Harris
β˜…β˜†β˜†β˜†β˜† (1/5) December 18, 2024

Despite the fact that most of the recent (as of December 18, 2024) reviews say the app sucks and they can’t login, I decided to give it a go. Filed out all the required info. Created a password that checked all the requirements. Clicked the links for the privacy policy and “Terms and Conditions” (links […]

Review by Jason Fajgier
β˜…β˜…β˜…β˜…β˜† (4/5) September 10, 2025

The online ordering features are convenient and easy to use. You can customize combo orders or add on individual items like extra tenders or extra Texas toast. I’m having difficulty understanding the purpose of the Caniac Club. I’ve been a member since April 2024 and I don’t see any benefits that I’ve been able to […]

Review by Forrest Benson
β˜…β˜†β˜†β˜†β˜† (1/5) August 10, 2025

Literally the worst app I have ever used. NEVER takes my payment. Every single time I’ve tried. Deleted app, closed out app, etc. won’t do it. Decided to download it again today after a couple months and still just says “Currently unable to take your order”. My debit card is correct and I have money […]

Review by Jason Thomas
β˜…β˜†β˜†β˜†β˜† (1/5) September 1, 2025

STOP logging me out of the damn app. It is absolutely annoying having to log into this thing when I use the app every couple weeks. On more than a half a dozen occasions, that has caused me to order something from elsewhere to eat. Preferably an app that doesn’t log me out all the […]

Review by Sara Johnson
β˜…β˜†β˜†β˜†β˜† (1/5) September 18, 2025

The app mechanics are absolutely horrible. It won’t let me order ahead despite the restaurant being well past opening. I can’t even schedule an order for a couple hours from now. Plus changing my password was an absolute nightmare and there is no option for the app to remember your email and password, forcing you […]