Reviews for Rapido: Bike-Taxi, Auto & Cabs

this is the worst app. and they charged me extra money for a rider mistake. he didn’t call me, didn’t answer my call, location also not shown, he made me wait for 10 minutes. after that I cancelled and booked another ride so that they charged me. I asked them what my issue was and […]

there is a big issue of meter charges on taxi booking in pune city. when you book a cab it shows some amount but as driver arrives they says we have to pay amount as per some other apps which shows higher amount… otherwise they refuse. even if u raise issue to rapido there is […]

everything is good, it’s just the map doesn’t show my exact drop location and that confuses the drivers and another recent issue was it was showing the price inclusive of toll and when we reached the destination the driver started fighting with me because he took the ride because the amount was showing hire but […]

There is zero customer care service. No one is there to resolve your issue.Earlier it was good but now it started charging more just because the driver took an alternate route which completely depend on the driver . It shows less amount when you book the ride but when you reach the destination the charges […]

I used Rapido for most of my daily commutes. I had waited a long time for a captain to accept my ride.One captain showed up,but negotiated the fare.Even though I was ready to pay the extra amount, There’s no option in Rapido app to add an additional amount to the fare (at my own will).I […]

Worst customer service..They are not responding to issue. I have been waiting for more than an hour for response from Rapido customer support but no response. I booked a parcel and it is not delivered. Driver Location is not getting updated, he is not responding to my calls and messages. When I reached rapido for […]

Recently the app got an update and it became worse, the fare got increased and so the waiting times. I dont know why you kept the tip option as soon as I book a ride, it would be fine if the option of giving additional tip is added after waiting some time, but now it […]

Disappointing experience with this cab booking app. I’ve had trouble finding a cab or ride on time, and the fares keep increasing. The app always shows ‘no cabs available’ or ‘long wait times’, even during peak hours. The surge pricing is frustrating, and it feels like the fares are always higher than expected. Needs improvement […]

Recently, I noticed that Rapido fares have become quite high, and many captains are not accepting rides unless additional tips are added. In several cases, even after adding a tip, rides are still not getting confirmed. Captains are often requesting extra tips, which feels unreasonable. During emergencies, this becomes even more challenging, as the fare […]

I have been a regular user of Rapido for a long time. Earlier I felt the app was really helpful and economical, but now it seems more focused on business. Rapido started with the idea of providing a cheaper option compared to autos, but these days the fares are much higher. For just 2 to […]

i used to like rapido, a decent option for travel, these days the company thinks the customer us really dumb, whenever you book from the app, the booking takes the longesr, they keep pushing to add more tip, and the moment you add tip the drivers line up. i dont think the app actually connects […]

Captains are not accepting rides unless additional tips are added. In several cases, even after adding a tip, rides are still not qetting confirmed. During emergencies, this becomes even more challenging, as the fare charged does not seem justified for the distance traveled. There appears to be a mismatch between the distance and the fare […]

I have noticed always when I am booking any cabs no rider is accepting the ride and finally I have to cancel all the time. Such a waste of time. It always happens with cab bookings. This is the third time I have experienced this. Very very disappointed. It’s better you take out cab booking […]

Scam app. They made me pay 200 rupees in my “rapido wallet” just to find out you cannot actually use the money for rides and you can’t get it back. So… theft, basically. They will point out that the fine print clearly states that money in your Rapido wallet is basically useless, but hey, still […]

Worst experience with this app, drivers will cancel on you anytime when you are getting late. They have the worst feature in the word, the time that starts when riders says he’s at the location, but actually he is far from the location and that too with different number plate…the time that has been started […]

I have never seen such a ridiculous app, my rider took someone else from my location and did not even cancel my ride, not picked anycof my calls. Also drivers parking somewhere else or marking arrived so that the wait time is over is another problem. My location was clearly different from where my driver […]

I thought I could give this app a second go after a horrendous first experience with scam drivers. But, this time 2 drivers called me to know what fare was displayed to me and then proceeded to cancel 15 minutes into me waiting for them. They didn’t even cancel immediately. I had been searching for […]

Rapido App Feedback: The chatbot lacks an option to report incorrect tolls. The message box doesn’t expand, hiding longer text behind the send icon. It also doesn’t support standard copy-paste, only clipboard pasting. The attachment icon is non-functional—either fix or remove it. Lastly, tolls are charged based on proximity, not the actual route, requiring post-ride […]

I’m really disappointed with the Rapido Auto service lately. I’ve been trying to book an auto for over an hour, but none of the drivers are accepting the rides. It seems like unless I add an extra tip, no one is willing to take the booking. This is extremely frustrating and defeats the whole purpose […]

I had a terrible experience yesterday. After completing my first auto ride and making the payment, the app kept showing that the ride was still in progress. Even after restarting my phone twice, the issue persisted for about 15 minutes. We tried booking from another phone, but no drivers accepted. Later, without us realizing, a […]