Reviews for Receipt Tracker App - Dext

I was really happy with this app but now it won't publish my items saying that there is an integration error when nothing has changed. The app is very handy for taking photos of receipts, catagorising the spend and normally publishing the receipt to my accounting software, QB, so that I can match the bank entry with the spend. A useful tool when it works. I'm still waiting for the online help to become available!

I subscribed to the app paying $150 USD. Never used it after two months and just forgot about it. A year later I noticed the charge of auto-renewal on my credit card (this was less than a week of the renewal). I sent a message to support asking for a refund and they flatout said no, citing terms and conditions. The app otherwise does the job. But way to treat your customers - I honestly cannot recommend an app that knowingly and decidedly charge customers who clearly don't use their service.

Include the feature to add multiple lines on the description in the next update. Also make sure that all of the invoices are downloaded automatically without having to open each and every invoice for details. Most importantly, please ensure that (in the next update) that the accounts are arranged in alphabetical order automatically and that I can search and process invoices from a single supplier on the app just like on the website.

The program is very good and meets the needs.

works well and never experienced a glitch.

Seems to work ok - I gave up before it was done. I scanned 9 receipts, entered (itemized and color coded) 6 receipts by hand while waiting for it to process, did a bunch of other work (over an hour) and then entered (again, itemized and color coded) the 9 I'd scanned, by hand. In that time, it had one ready for review, and that one wasn't itemized - it just had the vendor and the total paid. If you're not in a hurry, and IF it itemizes, eventually, (or if you don't need that) it looks like it'd be good. For my purposes, it was not.

This app is simply amazing. Very simple and easy to use. It makes life easy especially when you run a small business. Highly recommended. You can add your invoices, receipts (both given or received) literally in seconds. Photo or PDF works great, I think it may support other formats but that is what I use. It is all connected to my accountant and they can see it all which is great. Definitely happy with Dext!

their website indicates that old invoices would be saved but when I paid the subscription these were not available. misleading and false

I tried the receipt bank app when I first signed up to receipt bank about 2 years ago and it wasnt great to be honest. I've just given it another go and its really improved. Its a shame that you can still cannot access archived receipts but it still helps with productivity regardless. As a suggestion for an improvement could you please add the field to view edit the invoice number.

so easy to use and no need to rake in bins for lost receipts

Seemed to work ok but now hangs all the time with android updates.

Terrible user interface. Very hard to figure out what to do! the web page isn't much better either. I'll give additional feedback to authors. NOTE: The Dext system is great for automating finances.

This app is awesome and all... the only irritating thing is that whenever I take a photo, the centre is off... so I position my phone to take a perfect photo of the invoice, but when I review it, the side of the invoice is cut off, then I have to take a new photo that is "off centre" to compensate and get the full total payable in the image... hope it makes sense. It has been doing this since the update in March.

Awful: it takes hours for the app to load receipts onto your receipt bank account and sometimes receipts don't load at all, but you would never know unless you double-checked all of your expenses afterwards. Also, when you make reports, they don't organise themselves by date, which makes it confusing and lastly, you can't move receipts from one report to another? The app also makes it very hard to see reports that have already been published.

Requires to answer too many questions for trial start. Begs to rate just after a minute of using the app. Guys you're pushy!

Very disappointed with the unfair subscription terms. I only learned that a one-month notice is required to cancel the annual subscription when I tried to close it. Instead of helping, tech support told me I would have to wait another full year just to be able to cancel—meaning I’d have to pay for the entire upcoming year just to stop the service. This policy feels unreasonable and poorly communicated.

dext has been taking money from my account $254.99 9th July then 27july took $489.99 from my account I emailed the dext they blamed it was Google play issue. so when I contacted Google play it re directed me back to dext original sites.

The software often misses on its core function, OCR, especially when dealing in landscape mode. It makes errors in vendor name, invoice number, invoice amount, and taxes. While it fancy itself with many automation suggestions, it neglects this core OCR to begin with. You need to manually review all the above for each document before posting. This defies, to some extent, the purpose of using the software. You report the issue, their chatbot says "simply correct the fields directly in the system"

Impossible to delete your account, speak to customer service or cancel your trial. Seams to be the trend with these apps nowadays. you sign up for a trial, you are trapped!

Subscription a bit much. I am a one person team and I am not going to pay $50 for 5 team members that don't exist. I may consider it with more flexible subscription plans.