Reviews for Red Lobster Dining Rewards App

think its a great app just needs to be made more available to interact with it. limited on options and thats discouraging

It use to be fine but now I can't get into my account, changed the password 2X, Uninstaller and reinstalled and tried to get into my account through the website, no luck.It says too may attempts contact administrator; who is that , how do we contact? I guess I won't be ordering dinner tonight.

I don't go out too often to eat. When I do, Red Lobster is the only choice for me. They're creative with their menu and it's always good. They're solid/main menu is always heaven. I only have one complaint and that is of me, there are so many good choices to pick from, I can't make up my mind!!! They sure know how to make my birthday special.... With a claw pinch to grow an inch.

Can't log in. Every time I try it just keeps trying to load a page and then takes me back to where it asks if I want to log in. Also seems broken when it comes to rewards. I got an email 2 days ago saying I had a reward. I couldn't make the app work so I finally went to the regular website and logged in, went to my rewards tab and there was nothing there.

Not a very user friendly app. I tried to sign up for the rewards account. It wouldn't let me. When I click on a meal option to see what it includes, there's no easy way to get back to the menu to continue browsing. My phone back button closes the app completely. There is no back button on those menu item selection pages. The Red Lobster button essentially takes you back to the beginning, but not back to the menu where you left off. I'm ready to not even place an order. Frustrating.

App is terrible. Comes up with bad gateway when I try to place a online order. When I manage to get past that, I highlight a category, but can not view the options. I managed to get past that, and let say I want to go back and view something else. There is not back or do not add to order, when I push the back button, I'm brought back to the home screen and have to start all over. Guess I'm gonna have to order from somewhere else. Update 9/2 app is useless, forces u 2 order from website.

App still does NOT work. Red Lobster did a horrible job at notifying reward customers if the update, all the while having servers still promote scanning receipts, which, by the way, I recd an email that my receipt did not scan. You really want me to rescan?? I uninstalled, reinstalled, to no avail. Im not spending this amt of time with your app to get points. I'll just stop lunching and dining there! Get ready to shower rewards customers in goodwill points for your MESS UP!

I have tried getting into my app since beginning of Dec 2019. I have had the Red Lobster app prior to that and was always able to get into it and scan my receipts. Now it does not allow me to do so. As you suggested, I uninstalled the app and then installed it again, changed my password and was still not able to get into it. It really disturbs me because I have a birthday in Dec and was not able to use my rewards. My email shows I have rewards but I'm not able to use them. Plus I have gone to Red Lobster many times since Dec and have not been able to scan my receipts. I even asked at the restaurant but they could not help me. I have also sent emails indicating my problem but no one has answered my emails. What good is having it if I can't get into it since you made changes late last year. Why did you do this? Please help me to get my rewards. I do like Red Lobster a lot.

I've had no problems with the app any time I've accessed it. It's pretty user friendly, I'm not very tech savvy so I appreciate that. I've had the app for a while, and used it multiple times. I would think more than enough to know if it caused any issues for me. I had it on my old Galaxy Note 5 for most of the time, as I just recently upgraded to the 22 Ultra. I can say I've had no problems out of the app with either phone. The transfer was seamless.

The app installs, but that is it. I can access my account on a web browser, but if I try to log into the app it keeps kicking me off the .auth page, sending me back to the app with the enroll as well as login greyed out basically. I have already cleared the cache, uninstalled and reinstalled as well as restarted the phone. Since I rarely go to Red Lobster I guess it is no big deal honestly. It would have just been nice to have that minor convenience.