This app is terrible. It's said log in not allowed at this time for the last 3 weeks. I've uninstalled multiple times, restarted my phone and even tried to contact RP directly. I've been using this app for a little over a year and had problems more time than not. They also charge you an arm and a leg to process. Stay away if you can.
Beware, you might get stuck! Very frustrating! I was attempting to make a partial payment (my half of the rent) the app said payment complete and charged me for the full amount without even confirming, very frustrating. Also last time I paid my half and the app wouldn’t accept my roommates payment because you can’t make more than one payment in a 24 hour period so we had to waste half of the day figuring out how to money gram to the account, there should be a notice on the payment page beforeha
Solid app, but gotta give it three stars because of a security risk: Running on android pie, galaxy s8+. When I type in my password, it shows up in the autocomplete field in plaintext. I suspect this is because a password box isn't being used on the login, but it's computer programming... it could be anything. Might want to look into that, though.
This app works, please don't misunderstand. My ratings drop is really due to the fact that this is trying to seem like a resource for bill payment, but it adds a hefty processing fee. Work orders and other info works fine. *Edit: thx for feedback. Princeton makes dropping off a check easy, it would just be nice to process online, without hefty fees. We all have bills...
The app is easy to use but at the time of writing this review the automatic payment option is broken. When the apartment posts the bill in multiple parts (ex: rent then water later, valet trash later, etc) you will get charged for the full automatic payment amount on each posts so you would get double or even triple charged. This needs to be fixed so that the automatic payment only happens once.
Used to work.... When I first started using this app over 3 yrs ago, it worked perfectly. It was fast and efficient. Now, for. About the last 6 months, the app just hangs/pauses, and never logs in, alth it says "logging in". Please fix this app so I can use it again. I have Uninstaller and reinstalled it with the same results.
it's pretty simple app to use.. the are a few things that need tweaking, like where you go to add payment, you can only see pay off the buttons, they overlap. And should give us a different option to be able to pay with or debit cards.. not have to use expensive Western Union! I don't use the app because of that. I only b use it to see my balance each month.
App is the most inconvenient app I've ever had the displeasure of using. I split rent with a family member and I have 2 saved payment methods, but when I try to pay the other half it says I have none. I can't pay the other half of my rent. Then I notice a $7 "convenience" fee. So basically I paid $7 for a headache. I've left feedback with no contact. I even left this review once before. Waste of time and money. Cash app doesn't charge me that much to instant pay out. Terrible app.
It really makes paying your rent bill easier and ordering maintenance work super quick but I wish it offered a little more to make it even more accessible and user-friendly. It's a tad glitchy in the UX but still gets the job done. I also can't stand the $2 fee for using your bank. Makes no sense. Most apps of this nature only charge if you use a credit card, not a bank. It's quite annoying. I'd rather have bought the app than to pay $2/month to use this app.
I think it has a lot of potential, but parts of it dont seem to be updated regularly. For example , when I go to look up payment history, the last date was for may 2018. I realize that spouse and I pay from different accounts, but I think our rental payments history should be accessible on one page. Maintenance section seems to work well , my requests always get an immediate response. I think the app could be a great community forum as well, if such were added. Such as, items for sale or giving away; requests for walking partners, etc.
