Used to be great now it's plain horrible. Transactions declined left right and centre for no reason or what's worse, kept pending: you buy a ticket, the amount is hanging in the air so the vendor says they have nothing, won't let you enter the exhibition or whatever and then you have to go through all the frustration and forms to dispute the transaction etc. Had a metal plan but boy am I cancelling Revolut
Reviews for Revolut: Spend, Save, Trade
← Back to Revolut: Spend, Save, TradeWarning to not get scammed: "free trial" for their upgrade is not actually free, they charge a cancelation fee. Yeah they can say it's in their terms and conditions, but it's not even that easy to find the specific paragraph and it refers to paid subscription in general, not to "free" trials that they constantly shove adds for down your throat. But love companies that use technically legal loopholes to get as much money out of you as possible
Good app, terrible customer care. In theory it could be a nice app with several features. But you just have to hope you will never need support from the customer care, otherwise you will just waste time. I wanted my sister to also have Revolut, it's been 6 months now and she can't activate her account because the account verification procedure is totally NONSENSE. We have exchanged with several agents for weeks, they can't sort this out and don't understand the issue.
I keep having issues with this app lately. Every few top-ups, the transaction will be declined, and it appears that the error is with the other bank when the issue is with Revolut. It takes a while for the funds to become available, and it's most annoying when I needed the money for a transaction and my money is blocked. It's really annoying. I used to use this app very often, but now I'm searching for alternatives
Tried out the Revolut app recently and was pleasantly surprised by how smooth everything felt. The interface is clean, and everything is laid out in a way that’s easy to understand. I didn’t have to dig around to find what I needed — from sending money to checking exchange rates, it all feels super straightforward. Definitely one of the more user-friendly finance apps I’ve tried.
One of the worst customer support experiences I have ever interacted with. Revolut is unable to verify my account, & customer support is utterly useless. I have been in contact with them over the last few weeks, & each time I have to give them the same information, & they ask me to enter the same details over and over. No one seems competent enough to actually help. Edit after contacting support again: nope, still as useless as ever. Issue not resolved and Revolut team still cannot seem to help.
if I could put a zero star I would!! Worst bank ever. No direct phone number for assistance. only app AI agent, giving generic answers. Temp lock on my account for no reason, apparently for verification purposes but it doesnt take 2 weeks. And they send me the same messages. Just want my money back!! The review process on your account is still ongoing. I assure you that we are doing our best to finish this for you as soon as possible. You'll be notified once any resolution is available.
promises all features but you cannot use them or you cannot pass their hidden terms and conditions. they constantly change the Information architecture and navigation . don't upgrade by any means as you never get what is promised. not enough lounges, travel insurance is a scam. you need to use revolut for all your trip costs ( or at least 70%). plus you cannot have multi stops journeys to your destination.
The Revolut app is a game-changer for managing finances. Its user-friendly interface makes it easy to track spending and manage accounts. The ability to hold multiple currencies and exchange money at competitive rates is a huge plus, especially for travelers. Customer support is responsive, and the app offers a variety of features like budgeting tools and cryptocurrency trading. Overall, it's a solid choice for anyone looking to simplify their financial management.
The app is basically perfect for every type of financial transaction I can think of, from international transactions to shares and other things. The only reason I am not giving 5 stars is because it has this random tendency to stop working. You have to reinstall it to get it to work again. This bug happens once in a blue moon though. I haven't been able to test what triggers it yet
Revolut is a great money app, especially for travellers. it's has no extra fees when you spend abroad. the app is easy to use and let you send money fast. you can also buy and sell crypo and stocks. it has strong security, with virtual cards for safe shopping. it helps you track spending and send money worldwide at low cost. the app is very useful
As a traveler, this app/card is so handy and useful. Being able to create one use cards means i don't have to worry. The one time i had an issue with my card, Revolut were very fast at rectifying the situation, sending me a new physical card and cancelling the old. I was able to use the new app immediately with the new card. I trust this card.
I like that the app is feature rich and UI/UX is superior to any bank or Fintech I used. On the other hand, FX has a hidden fee. There is no official fee, yet selling and buying is at a different price. Overall, Wise is slightly cheaper (fraction of a percent) with their fees included. I prefer their transparency with fees clearly stated and not hidden behind different sell and buy prices.
Great app, easy accounting. Notifications of each payment with notes you can add plus upload receipts if needed. Multiple currencies available for travellers, etc. Tracks contactless payment limit and reset limit function. I was also able to report a scammer and claim a refund via the app, which they investigated, and I won in a timely and easy process.
I've had it with this app. I'm finally gonna find an alternative, there has to be one out there. Once again I've opened the app only to find my account has been debited (and in minus) yet the merchant isn't listed in transactions, so I have no clue where the hell my money has gone. And Revolut customer service is non-existent- AI responses aren't real- need human beings. Had enough.
Recently overhauled the budgeting tools. I was previously able to categorize purchases on multiple banks through the app, making Revolut a comprehensive budgeting tool for me. The ability to categorize purchases made with other banks was removed. I can still see the old menu flash on the screen when I pull up transaction data. I pay for the metal premium membership. I should not be losing features, especially when it's obvious that they can be easily made available.
This company is your nightmare waiting to happen. They froze my cards for no apparent reason other than security in general. Then closed my account for no apparent reason other than the rules (really ambiguous, could be one of four things, each of which is itself ambiguous). Then I have to pay two months of fees to cancel my subscription. But I have to wait for a mighty slow bank transfer and hope it gets there in time to cancel the plan without wasting more of my money. What next???
The app looks very well designed, and being able to track your expenses in style is nice. It is easy to track who is charging your card with very well defined names. However, if you need to add money from another bank account, it has problems. The linked bank account is not updated well, so although you have money in your linked bank, it shows the balance from a day ago. When you add money from that account, you have to wait a few days. A similar app like Wise can do this instantly.
downgrading from 5 stars to 1 star. Stock trading has glitched for me. Can't access my money, can't perform transactions. doesn't work on Android app, doesn't work on a Windows browser. Spent a ridiculous amount of time troubleshooting with a chat bot only for them to finally acknowledge that the problem is likely on their side. I'm left in "your problem has been escalated, somebody will look into it. Check back later" This should NEVER happen with a finance app.
In our experience, the referral campaign was a scam. The referral program is running basically non-stop, but restarts periodically and if your referral misses the deadline of making 3 purchases just by a day, no commission is paid out. It's just a tricky way of saving on rewards and hiding behind the conditions. This happened to two family members so far. I cannot condone this, reason why we've all decided to cancel our accounts. Some of our friends will probably follow.