Reviews for Ria Money Transfer: Send Money

Not able to verify identity though I mentioned correct information. Tried 3-4 times to enter the details and then they locked the account. When I called customer care they said they cannot verify on phone and I need to use app to do so. After a week I tried to enter the details again and this time it showed a mesage that details are verified. And when I tried to transfer money it again shows that your identity can not be verified. Worst experience ever.

I have used similar apps to send money to Mexico, this one was taking forever to send the money, I understand that I was a new customer but more than 24 hrs? Seems like tonmuch trouble. The first transaction was cancel and the sexond one was taking too long. Even after canceling l, the mail says that it will take up to 10 days for the money to be refunded. Too bad because the rates are really good.

They pretend people to pay with debit or credit card so they can make more profit, instead of paying with bank information which once they have verified that it is a legit bank account, you shouldn't be waiting 4 to 6 days for them to have the money available for withdrawal or deposited in the foreign bank account. And they have the worst customer service ever. And who's saying otherwise? You shouldn't have to wait longer with a verified account than by paying more with a credit card.

Have been using the app for over a year now. Has been giving the best rates so far. The main problem is the app still has issues. The recipient information constantly gets mixed up even after I update it every single time. I have to pull in all the information to update every 2 weeks. Inhave raised it with support team and they literally don't have an answer. Will look for other alternatives.

Please, don't waste your time and money using this company. They just cancel your transaction, block your account and dont even tell yiu why. After a 30 minutes phone call, 99% of time on hold, just to be told they can't do the transaction online and you have to visit a location. You spend 2 days verifying the bank accounts just to start doing your business and then go to zero again. Don't waste your time.

Tried to create my account, never let me, said my account was created and then a message will come up saying something went wrong, I tried to reset the password, and the same thing, it would say successfully changed, then says your password hasn't been reset, we are trying to fix it as soon as possible, I tried several ways, I was never able to sign in. This app sucks. If I could give it 0 stars I would.

This app is a fraud. When you try to send money 💰 there, it won't indicate the limit, and when you send it, it will show transaction successfully, but the system will cancel it later and get your account blocked indefinitely. And if you try to call them, they'll tell you they can't do anything about it, but they will direct you go to their location in your area so that they can charge you more. PURE FRAUD ... PATHETIC SERVICE

Good app, awesome rates. One issue I noticed is that an error message keeps popping up, and when I close the app and reopen, it forgets my log in info, and the error message also keep popping up with each windows I open. You guys are doing a good job, but to get a great one, you really need to fix this. It gets annoying to use.

I've been trying to reset my password. The code was sent, I put in the code and it was wrong. I've tried several times till my account was locked. It said ro to again in 30 mins. The time limit is 30 secs. Update in 30.... After 30mins(or so) same result...iput in the code and i clicked the CONTINUE button and it said something like Attempted 2 times or something of the sort. Why is this?

Uploading and setting up the app was easy on my end. However, receiving money through the app onto the bank card seems impossible. For the second day, the person I sent money to is trying to access the status of the transfer and only seeing the message about too many people using the service and being asked to try later. Unacceptable. I won't use it again and won't recommend it.