The app was working beautifully when I first discovered it. As a home health nurse, the app was doing everything I needed it to do. I am a paid subscriber, but it seems to keep glitching and not optimizing my route! I often have to delete the app and redownload it in its order for it to open. Very frustrating.
This app is decent when it's actually working. Unfortunately there is a list of constant issues that prevent you from working smoothly. Sometimes you have to take up to 10 photos before it actually saves one for you to continue. I've had my entire route disappear multiple times and it doesn't come back for 20 mins. Even after restarting my phone. You also get a "not on route" message for packages that were scanned to route prior to starting. This app adds an extra hour to the work day.
So the app itself was great. However, I haven't needed the app since September when I left the inspection job I was using it for. Since then I had long forgotten that it was set up to auto renew. March 26th it auto renewed. I contacted Route4me to cancel and get a refund. They told me i had to contact Google Play, so I did. Google told me they can't refund the purchase and to contact Route4me. So I went back to Route4me who proceeded to tell me they can't and to talk to Google.
Not what I was hoping it was. This app does nothing more then Google map already does. If you pay for it you can simply add more stops at a time then using google maps. I have a list of 100 addresses that are not in any order, I need an app that will organize the stops for me. I need it to tell me the best starting point based on my current location. This app only plots a path between the addresses you put in, and only in the order you enter them.
routes great, but would like the option to only end up on the address side of the road. For most fertilizer and pest control companies the hose and reel are on the passenger side of the vehicle. it would be helpful to route the quickest route while ending up with the address on the passenger side of the truck. having to figure these turns out when you get there manually takes a few minutes each stop and at 20 stops average a day that is a possible hour worth of time that it cost us.
I really wanted to like this application, but a lack of certain basic functionalities made it difficult. In the middle of a 25 stop route yesterday, I accidentally tapped the big Optimize button. This immediately caused the application to "re-optimize" my route which completely changed the order of my stops and made the route MUCH less efficient. Some type of confirmation before re-optimizing is needed. On top of that, every time I press the "show on map" button, the application closes.
If you don't plan on paying $10 a month don't bother with this app. It's pretty good with the subscription but if you don't have this subscription and try to use the free version it literally does not work. I spent over 20 minutes making a route this morning only to find out that it would not optimize and when I contacted the help center the person helping me said the only thing I could do was subscribe to the paid version.
I would LOVE this app if it allowed me to see my notes for my accounts without having to add them to my route.... some places its merely a phone call but i cant do anything with it outside of adding it to my route, adding my note, then deleting it from my route. Also, you can't even see notes in the account unless it's on ur route. Outside of that frustration, i really like it
This is my 3rd or 4th Routing app. There is another I like better, but it's more expensive. There's some bugs out lack of features that I've seen. Itsends Google maps a range instead of the actual address at times. If I don't catch it, I'm sent on a wild goose chase. It took me a day to figure this out. When I called tech support, they said other people complain but it's not them. No other app has done this. Also, no way to carry route forward to next day minus previous days visits.
This was a really great free routing app. 10 routes per month with unlimited stops was great for my FB gifting group. Then they changed it to 10 stops/route, which I struggled with. But the origin counts as 2 stops! And it's duplicating stops and not letting me delete them, keeping me over 10! Sad money grab, when there are other, more user friendly free apps that do the same!
