I would not recommend this app. First of all, they kept logging me out every week and then eventually locked me out for over a week. Secondly I purchased their platinum membership as they advertised that it could be used for filtering out your preferences, what they don't tell you is that you only get to choose 3 out of the possible 8/10 and that it actually doesn't even work. I want my refund for this, which they are unwilling to give
Reviews for Salams: Halal Muslim Marriage
← Back to Salams: Halal Muslim MarriageNot exaggerating when I say this is the worst dating app I've seen. it was barely functioning properly before, then they updated to make it generic, but I was fine with it, at least it worked. I got some matches and then my app got an error and wiped my profile completely, and I had to remake it with the same info (insteading of restoring my old account like every other app will do if you use the same credentials) and I lost all my matches. Just don't bother lol incompetent dev team
I bought the highest subscription diamond and have had an extremely inconsistent experience with the algorithms as of late. There's days I reset after going off the grid for months and I get nothing. This was not the case when I first joined a year ago. Additionally, the app crashes with every start now and I receive bugs left and right. I just experienced a bug where all my likes and matches got wiped after a swipe reset. I tried contacting support and it's been over 2 days with no response.
App is too glitchy. I'm getting an error message when trying to go to the "settings" tab. Issue still exists after restarting and also uninstall/reinstalling the app. Customer support is horrible. They only told me that they can't give refunds but did not acknowledge the issues I was having (and ignored my request to delete my profile). I highly recommend not purchasing anything off this app, its pretty much a scam at this point.
New update is worst thing to happen to the app. Lost all existing matches/convos, access to 90% of the users that liked my profile, can't change location outside of 100 miles anymore (gold sub), can't view profiles I liked/passed on anymore, took away the saved profile feature. New UI is absolutely terrible. All important info is listed at the bottom. Not sure why you guys felt the need to make these changes. Listen to your users &change it back to the previous version. Will cancel sub otherwise
I set my search preference to a 100 miles expecting to only get profile within my province. When I match with an individual there location ends up being 1-2k miles away. I believe minder is deciving people by manipulating profiles to show they are located within your search preference but in reality when you match with them their real location is shown on their profile which ends up being in another part of the world. For that reason I couldn't recommend this app let alone the premium features.
The app itself is very glitchy and slow. There are lots of fake profiles on here and lots of old profiles that clearly have been on for a few years. It's not worth paying for, charging way too much for an app that doesn't work smoothly. They've also blocked screen shots, so it makes it harder to reverse search the pics to make sure you are talking to the person in the pic and not a catfish.
Can't even upload a photo after enabling all permissions. Update: 10/4/23 They finally fixed the issue with the image permissions. Now that I've spent a good amount of time on this app, I can say that it's okay. But sometimes when I look at these profiles they seem to be AI generated or just straight up fake. There are real people here, but not many.
Loading issues. No algorithm. Despite paying for a Gold plan and setting my preferences and "dealbreakers" the app crashes multiple times throughout the day. I also have profiles pop up for me that clearly ignore my deal-breakers (specifically when it comes to the age range I've selected.) I understand trying to broaden horizons and that love can be found in unexpected places but sometimes I'm left feeling really uncomfortable and confused by the way this app functions.
The app is extremely laggy for me now and the undo feature should be standard! Its frustrating when you find someone who you want to like, then have it skip due to lag and there's nothing you can do about it. Like that could have been my soulmate and I missed it due to a glitch 😭 I'll go down to one star since it's literally unusable for me. Everything I click needs like 10 seconds to register
The app is confusing after the update. Somehow most of my likes are gone? and now I have to pay for read receipts? something that's part of a standard messaging experience everywhere else free of cost? this is ridiculous and penny-pinching for an app that is poorly designed. Please bring back the old format and FREE read receipts.
You guys need to stop with all the pop-ups. I’m using the latest Samsung phone, and your app has so many pop-ups that it keeps freezing and crashing. There’s no point in paying for something that won’t even let me use it properly because a pop-up has locked up the screen. I don’t need a pop-up every time I match with someone—I can see that on the main screen anyway. Please make this an option I can turn off so it stops freezing the app.
App sucks. Shows you people from everywhere else except your own state. Also it doesn't update your profile unless you edit the same thing 3-4xs. Plus when you look at the "I liked" page and view one of the profiles, you are not able to exit the profile unless you rematch, block, or report that profile. Lastly, seems like not many guys have signed up from Illinois. Minder ran out of matches quickly or will show the same few over and over.
Used to be ok. Had some free stuff, and you pay for extras. At this point though, it's pretty much a scam. You can swipe left, but you basically get 1 or 2 right swipes and then you gotta upgrade. They pretty much admit to only showing paying member profiles. The worst part is... I used to be a paid member and when I could filter for realistic partners, there weren't that many. I'd def recommend Muzz over this hustle. Not that Muzz is amazing, but at least it isn't the scam that Salam is
I've been reaching out to support for the past 2 months with no response from them. Subscription got downgraded even though payment is ongoing. They released an new update that copies every app out there. Same UI. The previous UI was better although it was very slow and errored out a lot. You can't upgrade and support can't fix it. e recommend: keep basic info up top (origin, ethnicity, languages, career) and allow swiping to other photos rather than having to exit each one to go to the next.
I'm beyond frustrated by this app constantly crashing. It seemed to work out well at first. I was just about to sign for gold when the app started to flip out. It kept saying my password doesn't work (it does but I changed my password just in case) and then it kept saying that something went wrong due to my internet or Google play. Once I restarted my phone, it accused me of screenshotting a profile and when I click on "I understand", it just blocks. I can't do anything.
This app was already buggy all the time but the most recent update has made it completely unusable. Not only was the saved feature taken away, but in the most recent update you can only set 3 preferences. want more? you now have to pay for diamond. You cant even set deal breakers anymore. whats the point of preferences if you cant set them as deal breakers. Ever since Salams was sold to Match its gotten worse and worse and the profit above all else mentality can be seen.
bought the paid version before the new update and they usually gave you 7 free messages and a boost. after the new update they give you none of that . so I paid for literally nothing . tbe constant push with the super likes is annoying and they added friends with love . I'm not looking for friendship on this app, it's easy to make friends outside the app. severely disappointed in this app. emailing customer service you dont get a reply or anything. Will uninstall when my paid membership is up.
The app is horrible. It was already buggy before and now after the updates, it keeps kicking me out and doesn't let me login. after numerous times, the login works for a while and the same issue arises. I have a paid subscription and it's too expensive and not worth the money if you can't even stay logged in or use it properly. They won't refund and their customer service is non existent. What a waste of money and time!
Question, how do I cancel my subscription? ----- App is good. Interface is nice. I wish if there were some more features like "save profile for later" , " don't make a decision when swiping and skip to the next person" , and "search by name" for liked profiles and those who liked you. Also it's hard to figure out how to cancel my subscription, I hope to receive a response in time