I’m glad this app exists, but it needs work. My biggest trouble was with the innaccuracy of my location. The other issues that I had were: vehicle only roads weren’t marked; the Reptile Trail was not clearly distinguished from the Reptile House, and there were a couple exhibits of large birds between markers 14 and […]
Reviews for San Diego Zoo
← Back to San Diego Zoo20 reviews
Stick with the paper map. Possibly it’s just a bug with this version since older reviews seem fine, but it’s a laughably terrible app. I had precise location enabled but it literally showed us on the polar opposite end of the park we actually were. Not all the animals were options to select to add […]
Pretty much the only usable feature is the map since its nice to have your location. But otherwise there is no useful functionality. Doesn’t tell you which exhibits are open or which animals are out. Doesn’t have up to date menus for the dining locations. The list of animals glitched out for like half the […]
The zoo is great. The app could be way better if it was interactive. Why select the animals that you want to see if you’re not told where to find them? I thought the Planning portion of the app would take my preferred species to see and give me a tentative route to travel. Nope. […]
I love the option to have our memberships and tickets on my phone. The map is really difficult to use from my phone because it doesn’t include any of the markers which their print maps have, and their system to help guide you to a selected exhibit is a bit difficult as it’s essentially just […]
3 stars is a questionable rating but the reasoning is I use avenza maps as a base app and it’s so much more accurate. having to sift and sort for tabs to find layers is not user friendly. yeah, it’s a big park but the GIS layer sucks to be blunt and it could be […]
Nearly useless. The locations of the animals must be constantly changing because where this shows you is sometimes where they are, sometimes the animal doesn’t even exist (like the otters). Thankfully there were guests that regularly visit the zoo to help us find things, but even then, they even said the animals weren’t there. The […]
Maps are useless. It will create an itinerary, which sounds good, in that it will suggest an order to go in if you click the animals you want to see. And it gives a little info about the animal. But the maps just show a paw print on a graphic with trees and a path. […]
The navigation is very poor and does not track properly. Trying to use this map on the app is nearly impossible if you are using your location to walk the park. Also, the trails should be more identifiable on the app because they all look the same or are visible when the trail is not […]
The app and the physical map are hard to reconcile. If you look at the physical map its super easy to tell where you are based on the red marker locations. The app doesn’t have those so you have to zoom in and out just to tell where you are which is really annoying. Very […]
A couple things would make this app amazing. 1) Orient the map the same as the printed map. When using both together, it’s quite confusing and one or the other needs to be rotated to make sense. 2) overlays on the map so when searching various attractions, nearby landmarks are clear. For example, when searching […]
App is a great that it is able to store my annual pass and make it easy to enter the zoo, but really could be more useful. It would be great if it could use the GPS in my phone to show me where in the zoo I am on the map and give me […]
The most useful feature of the app is directions from one attraction to the next, but the app uses a lot of cell-phone power, and (perhaps for that reason or because of poor cell reception with my provider, T-Mobile?) it misled me hilariously at one point. I reverted to the paper map after that and […]
Beautiful UI. It has a great feature to select the exhibits or things you’d like to see and add them to your plan. Then on the map you can look at your plan and see where everything is you’re hoping to do. Also great ability to look at restaurants, bathrooms, activities, etc. I downloaded this […]
Very helpful during your visit. I only wish for a couple more things… I wish it was easier to see the upcoming hours, even if the so started displaying the next day’s hours after close, or listing the effective dates of the schedule on the home page. I wish there was a way to browse […]
the map is confusing. It’s hard to tell if you need to go upstairs or elevators to get from one path to the next when crossing the zoo. combined with the trail markers behind hard to see either by bad placement and behind low so that they are blocked from sight by other people or […]
Very frustrating. The map constantly reorients itself opposite of the paper map. Filters are limited to animals or night activities, and there’s no info on current events like animal feedings. Pedestrian paths are not labeled, so it’s hard to use the physical signs in the park with the map. You can’t favorite or bookmark animals […]
It’s worth it to review animals and mark them as “plan” to visit. You can mark them off once you’ve seen them. You can also add your tickets so they’re handy. It’s useful for food. Didn’t rate the app higher since it closed often when mapping to an animal. APP Suggestion: have the map tailored […]
It’s great to be able to use digital passes to enter the parks! Many features, like the map and restaurant menus and animal info, are also awesome. Still hoping for a few more details, like store hours. And I’m hoping someday I’ll be able to log in to manage my account and memberships. But this […]
From what I’ve heard the APP is useful, but as a person who has a visual impairment, it would be nice if there were a dark contrast version to reduce glare, and larger fonts. This is too bright for me, the glare makes it undecipherable, and the fonts are tiny. Even if it did have […]