INCREDIBLY POOR APP DESIGN. Can t get a login. TRIED FOR AN HOUR. Finally got one. Camera doesn't connect with the app. Reviews here are overall pretty pathetic. Uninstalling and the camera is going to the dumpster. I'll stick to a more reliable brand. Never again will I buy a Sannce product.
The user interface is terrible. It appears there is no way to review a night's activities except in real time. So if, for example, you wake up and see the porch door standing open and wonder who did it you can't fast forward through the night's images to find out. Only pick one moment in time, wait five seconds for the DVR to find the recording, then play that moment in real time only. Isn't the whole point to be able to look back in time to see when a problem occurred? Either this app won't do it or it's so user unfriendly I can't find how to do it. Compare this to the Ring user interface and you will be unhappy with this product.
till now I was satisfying the app. since the last update, the app is pushing to buy with banner the cloud. first of all it's not free, second fir sure 100% directly connected to some Chinese State organization. to see recorded videos, must be downloaded into the app from the SD card. slowly, difficult, and another possibility to check from china the privat datas.. big brother is watching you. NO GO!!
The online account set up isn't working, but at the page of the login it will say "Local experience" (bottom of the page) click on this and register your device. You can then use it on your device (moblie etc) hope this helps. Feel free to ask any question and I'll get back to you. Note: you will be able to view this on your moblie network aswell as wifi connection. :)
I'd give it 5 stars if the app would receive push notifications properly...at 1st it would at least receive push notification when the app was open, but now it doesn't receive them at all. It's supposed to receive push notifications even when the app is closed!!!
Doesn't work. Doesn't connect to cameras. Useless.
Dreadful app. Just continuously loads. I guess they don't care once they have your money. I'm not going to reinstall the damn thing every time I want to use it. If you're buying CCTV based off app usability, then avoid this like the plague.
I registered over the phone number. Got my registration code via SMS and then clicked on "local experience" and scaned the cloud id barcode. Set up the camera and it worked fine. I even tried connecting over 4g. At first it didn't work, but after I restarted the app it worked fine. So far so good... Registration over email didn't work so 4 stars
great App when you get passed login page. Download the app as instructed by the security camera instructions ans was greeted with a log in page. Tried to set an account but the app failed to create the account. did this several times but no joy. tried online via a computer. but the account created did not work on the app. went back to android store and noticed somebody said to use the "local Experience" at the foot of the login page and hey presto it worked. Sannce you need to sort this out!
The app doesn't allow me to login. It says it has sent a verification code to my phone.... But it hasn't! I have an existing account already. So annoying. Also some.of my cameras have been 'IPC Disconnect'. I can't get them to work again. I need help!
