Reviews for Scan Hero: Scanner App

Yeah app is great but the extra page is pain , need another app to delete it, or waste paper to print it 🤔 you already have a lot of adds inside the app before and after every click . But with extra page its just wasting money for the ones who does not see it, as you dont mention it , and go print. Adds are cool ok, but creating extra work for users and dont even warn - why. More lost clients i suppose here

Not sure if I'm using this app correctly, happy to change rating if fault is mine. Unfortunately directions are vague at best. I opted for "free" version (prob my first mistake). I scanned in 5 pages, 1 measly file, and upon attempting to try to send to email, I keep getting "scanning limit reached - try again in 24 hours" and "remove limits" (aka: give us your $). So you can scan in, but can't share it? Hmmmm - isn't that the point of having a scanning app? BOO

App works ok but when you no longer need it, there is no place in the app to unsubscribe. After completely un-downloading the app I'm still getting charged so I went to support in the app and sent an email to the address they have in there and my email was returned as undeliverable. This Sucks

Ok no, I will be emailing the creator. Perhaps its my phone but this app did not scan my doc. correctly. Everything is blurry and I could not use the doc. There is supposedly a three day trial but I literally canceled within 5 MINUTES after it didn't work and I am told I will still be charged for the entire year?

Please make the option "no, I will use the limited edition" more visible and accessible. I have uninstalled because I only found the paid version and wasn't about to pay. It may happen with other people. (The developer replied my review saying about the free version, only because of that I installed again. But actually I'm using another scan app)

STAY AWAY, DO NOT DOWNLOAD!!!!!!! Scan quality is poor and the subscription charged me 3.99 even through it claims to be a free trial. This company is entirely fraudulent, I cancelled the 3.99 subscription (within one day of install) and I found another subscription to the SAME APP for 6.99, which I NEVER agreed to.

The blue screen only seen to come up if you hold the camera upright.... Unfortunately with gravity paper documents lay best on a table. To the developer that replied.... It had permission, I could take a picture but it was no different then me taking a picture with my phone camera. I needed to get the whole sheet scanned. If I pointed the camera at the table the blue scanner screen went away.... If I held it up to the wall it appeared and that blue screen is what you need to get a doc scanned.

I was charged a crazy amount due to type i paid for a small package they should confirm how much before u process..then i escalated my request for cancellation to ensure it was done.... they confirmed verbally it was done!!! i am livid First because the extra charge for type of file overdrafted the acct i used for online purchase...NOW just found out i been charged for 6 more months after they said cancellation was processed in January!!!! I want my money back!!! I am furious

Worst app ever. Unless you want to pay 6.99 per month, you will spend hours watching ads (one advert before you take the picture ) then pressing onto the picture (another ad) then highlighting the picture (another ad) and then pressing copy (another ad) also don't cancel out the app by mistake because you'll have to watch 4 adverts again. Wasted my time studying, I have found an alternative free version. Sorry guys I know you have to make your money from somewhere 🤷 Worse than Spotify ad

Too many ads, before I can even spend 5 mins in to the software it kept throwing ads and kept prompting me to buy the full features. A word of advice here to the developer is let the user have full access to the software for at least 24 hours and then prompt then with ads and reminders to buy the full features. I uninstalled it after 5 mins of usage.

Not worth hassle! I had issues canceling after signing up for the free trial and was charged for a year of use! The app is very limited and far from intuitive/user friendly. I instantly contacted developer to cancel but I have not heard anything back. I wish I looked deeper at the reviews. Many seem to have the same issue with finding out how to cancel the free trial and being ignored by the developer before $39.99 is charged to the card on file!!!

The app worked for my purposes very well, but I only intended to use it once. Three days later (today) I got a bill for it and I cancelled the subscription immediately, but I was hoping I could have my money refunded because it was a mistake, I forgot to unsubcribe and I didn't use it past the trial period at all. It would be greatly appreciated if it could be fixed for me, thank you :) UPDATE: my money was refunded promptly and the person who helped me was super friendly. great company!!!!!

Wanted to do the free trial. As soon as you sign up for the free trial, a huge window fills the bottom half of your screen that deceptively looks like you're just activating the app, but is actually asking if you want to do a different subscription, which immediately charges you through the Google Play store if you accept it. No way to get a refund. Clearly designed that way to get people to mindlessly fork over money after they think they've accepted a free trial.

App works great, but be aware that after a week you get charged for a subscription. You're given a choice to use the free trial for a week, and I'm sure the info is in the fine print, but because it didn't ask me to input payment info I assumed it wouldn't charge me. Apparently I was wrong; they just didn't ask for payment info because they used the info I already had stored with Google Play.

The actual scanner to scale the page into a scan was off, wasn't accurate and I'd have to edit every single scan to crop it correctly because it wouldn't do it automatically. There was also zero way for me to send the pdf file anywhere at all other than downloading them as images??? If this doesn't work it totally defeats the purpose. I didn't get the chance to cancel the subscription before the trial ended and there's no number to call to get a refund.

Not Happy. I downloaded the app to give it a try, just to see if it worked how I wanted. Literally had the app for about 5 min and even though they promoted a 3 day free trial I was charged automatically. What a scam! I unsubscribed and uninstalled right after I tried because it wasn't what I was looking for.

I can't say the app is bad. How it was: Installed - tested for a 2 images - removed (yep it took few days, didn't do it immediately) - i don't need app - started to look for something with other functionality (looked for an app to create PDF docs from image in convenient way). And I was charged for 4.8$ fee approx., for subscription. I don't even remember I have activated something. So didn't use app, removed it - but it took data about payment method from my profile and I was charged after app was already removed. In good words - I don't like.

I didnt need all the extra features, just scanning so I can scan my kiddos things. If you are looking for a scanner app with all the extra features I guess the $5.99 a month is okay. But to just scan documents there is alot of other apps that would do that exact thing FOR FREE. I tried the app for the FREE three day trial and it was good. One issue with figuring out how to transfer things to my gallery. I wont be continuing to use this app because I find it to pricey for things I don't need.

No way to end the free trial. I tried to click on the manage subscription button and Google play crashes every time. Tried to change my payment method and it doesn't give the ability to end the subscription. This is dirty business. Don't get this app! Edit: Had to get on my computer and go to the play store then manage subscriptions to cancel. When i tried to manage my subscriptions on my phone the play store app would crash ever time.

6.99$ a month superscription and only a 3 day trial period. With the free version your allowed 3 scanned pages per day, premium offer unlimited. With the amount of ads I would have figured you'd at least get more pages per day. Upon opening the app it had large ads and paused between functions of the app itself and a full page ad. I'd buy this but not for 72$ a year. Has a good UI and is intuitive but again 3 pages a day or a subscription is a big pill to swallow.