Reviews for SeatGeek – Tickets to Events

If I could rate them any lower, I would. Their customer service is nonexistent. If you ever have any issues or need help resolving a problem, too bad you’re SOL. They have gone far and beyond out of their way to make it as hard as possible for customers to actually contact them, and then […]

Purchased tickets to the game, couldn’t make it so I sold my tickets, they said I would have a refund within 24hrs after the game and funds would be available within 5 business days. Why??!! It didn’t take 5 business days to take my money from my account. On top of that with all the […]

I didn’t think it would be possible to be worse than Ticketmaster. You don’t even receive the tickets when you purchase them, you rely on a 3rd party to send them and they HOLD YOUR MONEY while this happens. They also might just cancel your ticket purchase for any or no reason. There is no […]

I can log into the website from my laptop. I can log into the website from my phone. Browser says the app is required to get the tickets. The app will not take my password. It says “something went awry”. I changed my password, reduced pw characters length, let my password keeper add it, typed […]

Trying to login the day of an event. App nor letting me. Not getting any of the emails to log me in or allow me to reset my password. Had another person try the same thing they are not able to log into their account either. The only support is a bot or to try […]

Not very user friendly. The app sends you an email with a link that says, “click here to verify your account”. However, this link simply dumps you back into the app with no instructions on how to proceed further. Then a page says it is sending a five digit verification code to your phone and […]

Terrible way to buy tickets! Got an email saying my order was confirmed and my tickets would be emailed. An hour before the event, still no tickets. Chatted with customer service that took 30 minutes to tell me they were contacting the seller to try to get the problem resolved, but we’re unable to reach […]

Horrible customer service. There is no number to call unless you already have tickets, and it’s 48 hours before your event begins. So if you have an issue with your ticket not getting confirmed, you can’t call anyone. They only offer an AI chat help desk, which just tells you the same thing over and […]

On the whole it’s a great tool. However recently it will not let me purchase in app. When I called in to get assistance they told me to order on the website. The tickets showed up after that but it’s really inconvenient when I do want to get tickets cause every time I try to […]

Frustrating app that does now show you full ticket price by default. Whatever price you see on here at about 40 dollars for “fees”. Not to mention when you purchase them on here half the time they just send your tickets via ticket Master and you are required to download that app as well to […]

An absolutely horrible experience. I tried to buy tickets, their system told me they were no longer available even after several attempts, so I bought other tickets, only to learn later that my first purchase went through. Having double the tickets I wanted, the saga continues with bad customer service. I was told they won’t […]

HORRIBLE 1. They had issues verifying 3 different payment methods somehow? 2. When I FINALLY got a payment method to work, I went into my settings and made absolutely sure that my card had been added to my account and verified. Despite this, it STILL got declined during checkout, and asked for a verification of […]

Had a good experience till I was told I couldn’t list a ticket for sale below a certain price. there is zero reason I should be restricted from selling MY ticket for whatever price I want, esp with the fees attached to them. You get your money either way so let me sell for what […]

Whenever I went to buy tickets for a game, I went through all of the purchasing stuff, but when I hit checkout, it informed me that the tickets had already been sold and I needed to buy different ones, which I was totally fine with. But after buying the different tickets, it showed that I […]

AVOID this app when you can! This company doesn’t give refunds when their app has a technical issue, I have to provide screenshots as proof.. because I’m supposed somehow anticipate it happening. Customer service is an absolute joke! There is no number to call, the AI support is uselss, and they take a while to […]

Very quick to take your $ and very slow to pay your $. I bought tickets to a Dodger game before realizing I wouldn’t be able to use them, so I immediately resold them at a small loss. The transaction went through easily, and according to their info, I was expecting to be repaid in […]

Another app that solves a problem no one had. We always had parking structures. This app, like many others is just another way for companies to steal and sell all of the information in your phone to advertising companies so we can have hyper-targeted ads. On top of that, they raise rates based on popularity […]

I’ll purchase tix thru the app, it will charge my credit card then an hour later refund my purchase. The email says they were unable to process the tickets. The app says the event “has been rescheduled” when it clearly hasn’t. The hilarious thing is when you search the event, seat geek explains in past […]

Zero stars for selling tickets on this platform. I sold 2 tickets and a parking pass over a month ago. My payout method has never changed. I still have not received payment for tickets sold and the website claims it takes up to 5 business days. There is also no way to speak with a […]

The phone app is very limited in its features for trying to sell tickets and making adjustments to the selling price. Specifically, you cannot use your phone to make price adjustments to an active listing and you can do things like turn on and off the “Smart” flexible pricing options. So you have to switch […]