Terrible. Worst parking app ever. Repeatedly tells me no payment method selected even though I enter my credit card info at least five times.
Trying to set up, no way of submitting a password for the new acc. Keeps coming back with "wrong Password!!!!" I rarely use any apps, but this one on Android is "horrible". Does not matter if I use email or cell phone number. same problem.
This app stopped working 3 weeks ago and no update since. It won't take new card info after it deleted all saved cards from my account. It will not work with Google pay. My account has been blocked 4 times now due to unsuccessful payments that are outside of my control. This is obvious a widespread issue. Please fix it.
why are we all carrying around key cards... make this app also do key cards. also, put in alerts. so I can remind myself when I'm working to pay for parking. it's super easy to forget to open this app to pay for parking.
I'd give it zero stars if i could. Septa is doing a terrible job maintaining the parking kiosks at Jenkintown station. I don't want to pay electronically but Septa can't be bothered to fix the kiosks (that they paid for with commuter money) so we are forced to pay electronically. I hate having septa on my phone. I hate the notifications that I keep trying to turn off but they keep appearing anyway. I don't want septa to have my location.
Sometimes parking payment comes through, they charge you the parking fee, but then the app doesn't show the active parking session and you get a parking violation ticket that is then impossible to dispute. It seems like a fraud, but you must use this app as there's no other way to pay for parking.
When it works, the app does fine. But it recently stopped processing my payments and requests for support went unanswered. I eventually figured out it wouldn't process one Visa card but Mastercard was ok. To park with SEPTA this app is required otherwise I would not use it.
Last Sunday, this app did not work for at least six hours and I kept trying to pay for my parking over and over. I tried both on Android and Apple. Wasted so much of my time. Called support line and they hung up on me. Sent in support ticket to Flowbird and never heard back. To add insult to injury, the next morning I got a ticket from SEPTA. Do not trust this app!
Can't always pay. Says try again later more often than not. Takes way too long to make a payment - it shouldn't be this difficult to pay something! Also, whenever I try to open a Facebook link, it brings me to the SEPTA app! Why? Please, get it together!
This app does not allow you to buy multiple days at a time if you park in Downingtown. Why? Paoli (same app) allows multiple days. If you travel for a few days (like to NYC) It forces you to have to remember to transact each day to buy parking. If you don't remember (expires at 2am!) you get slapped with a parking ticket. So inefficient. Please make this simple user friendly change and have Downingtown operate like Paoli. thanks
