This app worked for most of the past year. Then it began asking me to sign in frequently. Now it doesn't show the area that it cleaned. I no longer can monitor completeness. The vacuum cleans well but without a regular route and sometimes retraces it's steps like it's confused. I can't plan when a bathroom will be available by it's randomness. Maybe another vacuum would have been better.
Shiv A
App is super buggy, needs a live map with an overlay of what's cleaned. For the first few times while it's generating a map, I should be able to drive/guide the robot to the boundaries and edges of multiple room.. would make the mapping process much easier. for such a large company total miss on the product and app. They need to look at their competitors products/app and quickly learn.
Robert Winston
The app does not accurately track the areas that have been cleaned. "Mission Complete" report appears to have been fixed. However, the areas cleaned report on the calendar schedule does not show jobs completed accurately or any jobs completed at all. Supposedly, a software fix is coming soon to rectify this problem. Other than this, the vacuum, mopping, and other functions work great.
Darren Battaglia
I'm happy with the vacuum, but the app is so bad that I can't recommend purchasing one. The app freezes, crashes, or is just painfully slow. It periodically forgets the map of my house and names of the rooms, which means the vacuum needs to relearn - a process that takes 4-5 hours because the vacuum has to completely recharge itself about 20 minutes before it would otherwise finish. Trying to merge and split rooms in the app is excruciating. Total frustration.
Ian Jones
The app never really worked very well to begin with. Same main issues others have reported about constantly being logged out and rooms being deleted. The app would at least work most of the time though after readding rooms/relogging in, whatever was needed that particular day. Recently went to run the vacuum and loaded up the app only to find it won't pull up the maps at all nor will it let me add them back in order to pick a room to clean. The app is completely useless now. Can't even start.
Sheila Henderson
Overall, it's a good product. Does the job getting around easily. The ability to pick rooms on my map is great. However, adding areas on the map is almost impossible. Also, there is no way to schedule specific rooms or areas for the schedule. It's do the whole house or nothing. Vacuum can't do a whole house on one charge. Fix schedule to do by room, and it would be a five-star product.
Tiffany A.
This app is awful. It makes you sign in every time you open it which is the opposite of convenient. It allows you to schedule a clean but only once a week. I got it because I have dogs and I wanted to run it every day. Now I have to get on the app, log on, reset all the settings, then start it. Every day. Takes the convenience away which is the point of the robovac. I will give the device a lot of credit. It works great! It definitely lessens the load of dog hair. Just the app is annoying.
Courtney Amaro
I just moved. despite my phone, laptop, and other devices being connected to the wifi and the vacuum being less than 10 feet away from the router I cannot connect the vacuum to the wifi. not only is the app not finding my wifi, its not finding any of the networks in my building that every other device sees just fine. there should be a way to change the wifi settings without having to "add a new robot" but there's not one that I have found.
Miljana Mitricevic
The app has been crashing constantly since the last update, which occurred a couple of days ago. We can only wait for the scheduled cleaning. I sent an email to the only contact they provided, and in response, they told me to call support so they can handle my claim!? What claim, I just need you to fix the app!
Nicholas Burk
Not a well made app. It seems to have the best intentions, but fails to follow through. for example, there is a schedule feature that allows you to program when the unit runs. However, if you need to skip one you can't without canceling the whole damn program. Next, the app is slow and clunky and frequently fails to open all the way to manage the unit. Also, they advertise that this is good with pet hair, it isnt. Not event a little.
