I was curious about e-commerce and started looking into it. Do not download this "free" app unless you plan to pay them $29 a month. I canceled the membership that I accidentally started (never even got close to opening a store) but they still charged my card. I attempted to cancel my account a second time but they charged me again. Shopify = dishonest thieves
Shopify looks promising in the beginning, but as soon as you try to deactivate store, they as for a password. The password you put will always be incorrect, even though you are doing it write. As you can deactivate the store, they will keep debiting the amount from your bank account unless you stop the auto debit. So before giving them the payment details be aware of the fact I mentioned above.
Terrible! Most times on the site I can't login to the admin. It says 'site took too long to load' meanwhile my network is working fine. I tried other devices and browsers, the same thing. Now I downloaded the app thinking it'll be better but it's the same thing. I can't login. It's really scary cause I'll be losing sales!!!! And there's no way I can contact or email them personally without login in. You can only post or search for you problem on their website, which they wouldn't even reply to.
User friendly and easy to edit product descriptions, prices, variants, vendors, etc. Handles importing products and inventory updates from multiple vendors with ease with added app. Can easily check what's going on in your store, i.e. traffic and orders, with mobile app. Basic plan has everything you need to start your business. You can add functionality with a number of apps. It is easy to remove the apps if you find that you don't need them. So happy I chose Shopify!
For a couple of days now I've been getting a "Check internet connection" notification within the app when I'm reviewing a customers order and attempting to "prepare delivery" or "refund." These function buttons are not clickable. I've reached out to customer support and have heard nothing. Being a mobile, online business, the app is vital to quickly pivot and get orders processed. Now I have to get onto the laptop to process the orders, which really disrupts my order completion process.
DO NOTT get this app get square or something because when customers shop with you your funds don't go to your bank account they lock your account and keep your money!!!!!! I've had like two different accounts with them and they did it to me both times. They emailed me saying I was going to get my money on a certain date and I never got it and they stopped emailing me back and there's nobody to call for customer service they do it for a reason!!!!
There's a big issue with the app. When I click on search, to make an automatic discount for a specific product, when I type the product name in, it just show ALL products, instead of that specific one. There are no other products that I have available, that are listed with that name, not even in the tag. I literally just updated this app a few minutes ago.
It was ok at first. Then, chargebacks starting coming in weeks after the fact the items were fulfilled. Not to mention the order was not marked as fraud, like it does with most fraudulent cases. Instead, I was down big. My balance took a big hit, the support I talked to barely knew English, didn't help at all. They need to fix that part of their website and what not. Now a customer has my items AND the full amount that it cost back plus the extra $15 Good job Shopify, on to the next. Be wary.
We've had a Shopify store for a few months now. Our 29$ a month plan actually costs 40$. Ok, no big deal...but now I can't even use the Shopify app to add products. It wants them to have a bar code scanned. We're a small company who hand makes our products. We don't have bar codes. Thinking it's time to save my 40 a month and try Etsy again or just walk away all together.
2025 Update: App is decent. You can edit a lot through the app but not everything. I still have to use my mobile browser to edit other things. On another note managing your entire store from a mobile phone is awesome! Other platforms can't do that. Update: Had to remove another star. When you make edits via desktop or mobile, it doesnt sync with the app. Meaning if you save from the app you'll likely lose the edits you did outside the app.
