Reviews for Sideline: 2nd Phone Line App

Going on my 3rd year with Sideline. I like being able to give out a number that’s not my “real” number, and having seperate text and call sounds. I’ve never had a problem with call clarity, yes it takes an extra second or so to connect, but that’s not a big issue for me. Blocking […]

Had this app for over 6 years. It was great for a while. The last year not so much. Sorry, but I will not be renewing again. This app has not worked for 2 days. I do not receive calls due to their system outage. There is no way to contact anyone. Their email system […]

Update: App still sucks eggs through a garden hose. It won’t keep contact names and shows the incorrect contact name when someone calls, mixing up follow up with client This app is far too buggy. Everytime I open it, it calls my number and has to end that call to make another. If I save […]

There have been issues for many months. Often images don’t send because they take time to upload. But the app does not continue to attempt. So one ends up with messages with unsent images. The only way to figure this out is to see the red mark next to the unsent photo and manually click […]

No calls EVER seem to come through, regardless of being on wifi or off wifi, it just shows Missed Call. It would also be nice to have export function to be able to back up texts to a .txt file with a click. Video quality is not up to standards so don’t bother, use your […]

No phone support everything done via email which is annoying and slow. No online interface if you have a “team” or business account going to multiple phones. No ability for extensions and transfers. If you close your account you cannot retrieve messages they wipe your data immediately even though they claim to hang on to […]

I have been using this app for a few years now. In the beginning, I was having a LOT of issues with it. But then it worked great the last couple years. Suddenly a week ago it started not sending texts. I will text a client. It looks like it went thru, but later I […]

I love having the second line for business, but have issues. First, I can’t search messages for words or peoples names (did some searching and see you have it available for IOS but not Android). You need to get it available in Android too! Second, half the time I go to return a call and […]

Update: 12.21.19: the app has improved. Able to send group text and pictures. Calls are better. Not able to send GIFs and emojis don’t look right. Phone does not ring at times, just shows missed call. Can’t do a group text, and doesn’t work in certain rural areas. Besides that, I like the app, easy […]

Edit: 2/28/23 – This app has gone way downhill. Tons of issues making and receiving calls and lots of outages lately. Highly disruptive to my business. I’m strongly considering switching to something else and porting the number over. Update: Everything has been fixed and it now works great. Original: Incredibly slow and unreliable after latest […]

This PAID app is trash I can recieve but can’t connect to my incoming calls. Their tech support has been unable to get the issue resolved. I’ve been told to unistall & reinstall the app and, Nothing. I’ve been told been that they reset my pilot number and, Nothing. My advice to all considering this […]

This didnt personally work for me as the call quality was both choppy and unreliable. Sometimes calls come in sometimes they dont. Sometimes you can hear the other person, sometimes you cant. I somehow missed the 1st month was free and there was a $10 subscription afterwards but customer service was friendly and helpful to […]

Unreliable business or second line! Absolutely no service on Christmas, up to even now. On the most significant holiday of the year, no service! I lost out on important calls and others who reached out because once again this app failed! And I’m paying an annual fee! Customer service wasn’t limited, it was non-existent!! They […]

This app never works. I am using this app from long time. But feom few months all they have are issues. 3 days my calls were going to voicemail straight. Now when somebody call me i see a random number (not the number somebody is calling me from). Also I don’t see sideline on top […]

I gave this app a real good try. I wanted to love it so much but it let me down time and time again. The line wouldnt ring, I would be prompted days later with multiple missed calls and voicemails – it was a disaster. The one good thing is that when I asked for […]

I like that I could get a number with my biz name in it. Better function after initial confusion. All functions seem to be ok now except not receiving short codes for verifications. I have not been able to receive a call for going on 2 months now. I have noticed in the last week […]

Went above and beyond to fix my problem. Is it a perfect service? No, none are. But every time I have reached out, their help desk has responded within one or two minutes. And this time it was not an easy fix. Over the course of three or four days, I had several different people […]

The app works good. My one issue is, the app constantly requests my contact list. However, the reason people want a Sideline number is for business associates or one-time calls. Basically it is for people you don’t want to give out your real number to. Family and friends are going to have your real mobile […]

I love this app. I have used it for almost 10 years. when it was free even. ow having to pay a monthly subscription. I can log in on any device and all my texts and calls will come to that device. it has a search option and it will search thru all ur conversations. […]

False Advertising: This app requires you to pay for a second phone number. It does not even give you a free trial period (you must pay $4.00 for the first month) where faulty wording tries to convince users it is a “free trial.” I almost purchased this junk before I luckily saw that it requires […]