I attempted to sign up with a promo code from a podcast that SS sponsored. The promo deal was not as advertised and although I was supposed to be charged only following the free trial period, my card was declined because although there were funds available (in case a small amount was to be charged with authorization), the entire amount was not available. Why would it have to be if I wasn't to be charged until after the trial? I deleted it.
Jonathan McMillan (Be Better Than Average)
The app is buggy as hell. Most of the "experts" aren't offering anything you can't find for free on YouTube. Because the issues with the app I forgot to cancel my account before being charged for a year's subscription to the premium tier. A couple of weeks ago I decided to check it out again since I paid for it. Imagine my surprise when all I could access was the basic content. Customer support was NO HELP. They said they needed a receipt despite me providing proof of the sub from Google Play.
Misty Hiller
So far, I am enjoying the couple lessons Ive done. However, the teachers have mentioned handouts or attachments and what not which I have not been able to find in the mobile app version. Also, on every class now, if I pause and move off the video to either another app or just to another page within skillshare once I go back to the class and hit play it wont play. I have to completely close out of skillshare and stop the running of the app totally and reboot before it will play again. Fyi.
Jayde B
I used to really love this app, it was a great, cheap alternative to college (want to be an animator/illustrator and lots of people said this was just as good) however now all the classes that I want to take (and some I was in thr middle of) are premium classes that I no longer have access to. This is ridiculous, as well as they want you to pay for the full year up front. The original payment plan was just fine, why you guys changed it is beyond me. Very upset and disappointed in your app.
A Google user
Awful experience. I paid $99.99 for this service in 2018 and constantly found myself unable to access content because videos were locked in spite of me being a premium member. When I could use the app my saved classes constantly disappeared and video load times took forever because you can only watch in HD. Needless to say I stopped using it after a very short time. I have now been charged for another year subscription for 2019 because it apparently auto renews and have been denied a refund even though the app still doesn't work, I haven't used it, and I requested the refund within 24 hours of being notified of the charge. $99.99 is no small amount to lose for an app that isn't functional.
A Google user
Skillshare as a service is pretty legit as far as I can tell, I just have the free service for now as I browse the library. The app, however, is weird to navigate, and not particularly user freindly. It took me a bit to figure out how to search the catalog of classes & add classes to my list. Also, could use a night mode. The constant downward scrolling with the white background made me very motion sick even with my phone's brightness on lowest setting.
Ann Dwyer
I love this app. I've been using my downtime to learn a lot of useful skills. I was going to try to just learn what I could during the free trial, but just ended up purchasing the year subscription. There's a lot of relevant content. I prefer their set up compared to udemy's. Rather than taking your chances on buying one class, you can try out a variety for one price.
Andrew Armstrong
SkillShares app offers all of the amazing, and polished courses you'll find on their desktop website. I often use it as a way to cast courses to my living room TV if I want to enjoy a class with my girlfriend or just want to get out of the office. Outside of that, the app is clunky, and very difficult to search or find much. More than anything it needs better filter searches and easier navigation. Outside of that, the content is what to expect, fantastic.
A Google user
As a mom with limited time this was the perfect app for me!!! I wanted to learn different kinds of creative techniques and you can find it all, I usually watch it while my baby naps. The only thing I don't love about it, and actually hate, is how you cannot organize the classes trough your phone or tablet, they depend a lot on computers and that doesn't fit my life style, that is making me want to explore other learning apps, to see if one of them would offer a better interface...
Shaunak De
I'm sorry to say, the UX of the android app is pretty bad. For example, after poking about quite a lot, I was unable to even change my profile picture. On the contrary, their website, even on a mobile browser is MUCH more usable. Here is an examples of my frustrations: - To browse by category, the user needs to scroll all the way to the bottom and then click on a dropdown menu. On the other hand a simple hamburger menu with categories would easily make the app much more usable.
