Update; apparently this was because I had a “duplicate account” that had never had any money in it and unverified. So without consulting me they closed my account with several thousand in it and un restricted the account I’ve never used and unverified…they have no idea if I still have access to either the phone […]
Reviews for Skrill - Fast, secure payments
β Back to Skrill - Fast, secure payments20 reviews
As soon as I sign up for a skrill account they restrict me. I did all that they asked of and I’m still restricted. They say they respond in 24 hrs or so, but that’s not the case it’s taken them 5 days at least to respond and they just keep putting my tickets as […]
I’ve actually upgraded my review to 2 stars, here’s why… When I can actually cash out from Luckyland etc, it’s immediate, I don’t have to wait for days to receive my winnings. The issue is that it’s very rare that I’m actually afforded the option to cash out to my Skrill account. And when I […]
This app is the most frustrating app I have used. I have had my account ‘restricted’ for over a month and my physical card has been suspended for about 6 months! I have asked them for help daily and I’ve done what they asked and it’s impossible. I have money on my account, or else […]
Do not recommend if you are using bank transfers (ACH) to deposit. Made a deposit, it came out if my bank the next day, 6 days later still no finds available on my Skrill account. Emailed customer service, they said they couldn’t find record of the deposit, emailed them copy of pending transaction and bank […]
Would not reccomend using. I have had issues with using my card. I was told to clear cache and cookies then wait 12 to 24 hrs. This has happened multiple times. Recently I did an INSTANT ach deposit, it has been almost a week and still is not in the skrill account, even though I […]
Pathetic support!!! They automatically close the ticket without any confirmation if your problem was resolved or not. Happened to me twice. I haven’t been able to transfer money through the app yet even with all the verification done. Makes you think what kind of support one would get if anything goes wrong like your money […]
Everything was fine for the first few transactions. Then they said they wanted to validate my account and asked for account. I provided them the accounts, but they were not saying whether the validation is complete or not even after a couple of weeks, whenever i try to contact customer care they keep asking me […]
This app is awful. I’ve been trying to transfer $25 into it for at least 3 weeks and since the money finally reached the account they put a restriction on it and it takes at least 2 days to respond to requests. Unfortunately, you may have no choice but to use this app…But just be […]
I have only been able to withdraw money once using this app/website. Absolute garbage. Every other time I try to withdraw, I am hit with “feature unavailable” or “transaction failed”. No reason is given for the error. Totally fed up with this service. If you have the option for any other payment service, use the […]
First, I can’t add funds using any of my normal payment methods. Second, a friend transferred funds to me,and when I went to use them, my account was restricted for all activities. Third, I attempted to call customer service during the hours posted and got a system message stating they could not take my call […]
Overall, they had been great until there was a fraudulent transaction on my account a month ago. Since then My account has been locked with $4,000 in it and they are infuriatingly unresponsive (10 days in between responses isn’t uncommon). Skrills level of incompetence is more than I thought possible by a company, I could […]
USELESS customer service. The app gives you the option of holding multiple currency in the account, loosing money when converting the money, but then you can’t use them neither to pay by card, withdraw them, or even online. That’s such a useless service to have. And when contacting customer service, they don’t even give you […]
Customer service is friendly and app layout is easy to navigate. But, I wasn’t able to load/fund account using my debit card. For whatever reason, the system recognized it as credit and for credit, there are higher fees associated with it and ridiculously low limits set. Couldn’t fund. Couldn’t transfer. Uninstalling. *Please don’t sell my […]
I use it for more thsn two years. And, for the third time, it happens the same: The cards stop working in any transactions; the help desk says it’s everythjing ok with my account, nothing is blocked, I just have to wait more 24 hours for any additional reset and for this third time, I’m […]
This app seems designed to trap money, but you can’t withdraw it. I received a transfer from a friend and tried to move it to my bank account, but it wouldn’t let me. Every attempt resulted in a message saying the bank rejected the deposit. I called the only contact number they provide, but the […]
These people are outright stealing money from folks via small charges called “inactivity fee”. What’s worse, I’d have never know if I didn’t accidentally login to the app and see the charge nearly 2 weeks ago. This is further compounded by the fact that they go through great pains to conceal your ability to remove […]
A few days using this app, and I already dislike it. Made a couple of transactions, and as soon as I tried to transfer my money out, my account was restricted. For transactions, mind you. Then, they wanted ID and photo for verification. Still waiting to be verified, I guess. Customer suppost is next to […]
Transaction fails every time, what’s the point! This app is a scam. Customer support is unresponsive. I had to call multiple times even just to connect with a human being on the other side and they ended up giving generic info without solving the issue. Tried messaging them as well, but you guessed it right, […]
I spent over a month trying to get the app to work properly. Two fix tickets, and attempting to log on from a computer to navigate their dashboard as instructed by their so called customer support. All for nothing. The app won’t work to transfer anything, and any attempt to log in from a computer […]