Reviews for SkyBell

I previously gave Skybell a bad review because nothing was working properly for days. After speaking to the 3rd tech, he discovered it wasn't installing properly & and the view was very small. He walked me through the process & it went through. My son uninstalled the old HD & rebooted my cell. Now, everything works as it should & better. I like that I can now block out my tree motion when the wind blows & it sent annoying notifications. It also has different. ring tones. All is good now & happy.

Old app never really worked, new app.. yeah pretty much the same. It's offline 90% of the time while my router says its connected just fine. When it does come up as connected can almost never view live stream. And then if that works it turns the light on which just washes out the image really bad (physically covering the light made a noticeable improvement). Never sends notifications when rung. Not sure why I continue to try and use this after years of nonsense when it just flashes all night...

This current version is stable and works well.

Not sure if this is related to the Pixel + Android 14 (that's what I use) bug that someone reported in another group, all event videos in the apps are with "This video is not available" status and seem ever-uploading. So I basically cannot check any captured video from either button-pressed / motion-triggered / on-demand events. This is very frustrating. I am with the latest version of everything (app, OS). Hope it will get fixed soon or else I have no choice but to switch to another brand.

Migrated my Skybell from the old app to this one. Didn't run into any issues with the migration. I'm very happy to see there's finally a setting to ignore certain parts of the view for motion detection. I was constantly getting notifications for vehicles driving by or my neighbors juniper bush moving in the wind. So far, no nuisance notifications have been sent. Everything seems to be working as intended so far.

Skybell latest version 1.237.12 doesn't allow saving videos to Samsung and Android phones. App just shuts down when downloading videos to phone. Sometimes giving error when app has closed.

it works. and that's great, cuz so do I... I swear I don't just hide in the basement and use this to tell the door dash guy to leave it there... I work, too, guys

Just installed, can't find my location for time zone, can't set up local time, just gmt -5. When I try to change and save the new value, it says saved, but not changing. So, the app is still raw. Previously, I used the old version of the app. It was too glitchy. It didn't save the recent videos, couldn't establish the connection for live video...

Almost a year ago I gave Sky Bell a one rating and not satisfied with the app. Having issues with the new updated version. But customer service / support came thru and was on point. Very helpful, knowledgeable and courteous. That's why since then I give them 5 rating. Have some minor issues but support comes thru. I'm very satisfied.

The notifications do not work on this app, I have tried everything! They worked for me for the first day and nothing since! The whole point of a camera doorbell is to see who is at the door. Also the motion detection is very poor, it will pick up a cat but won't pick up humans or cars leaving / entering the drive way which doesn't make sense. I have the motion detection set to the most sensitive and still nothing!