Reviews for Slice: Pizza Delivery/Pick Up

Though it is nice to have a seperate place to order just pizza from, the app itself is lacking. 1 - there is no way to sort the locations offered. 2 - the last 2 orders I've placed give an estimated time for the order to arrive. Both times, this estimate is WAAAAAY off. We are talking 15 minutes or more. 3 - after you place the order, you are left in limbo. You don't know if your food is done, out for delivery or delivered. I have to call the location to find out where our food is. Needs updates

I've used it twice. In both cases it reported an error related to saving an address but still then reported success on submitting the order. In one case the staff at the pizzeria were unaware of the order, then found it when looking on another computer. The app reported a delay because the place was "busier than usual," which turned out to be a lie, as the place was virtually empty. Given the extra fee charged on orders to use this option, it's unimpressive.

I went to use this app for the first time I placed the order and I didn't realize they paired me up with a pizza place an hour away. I tried to cancel or adjust the order and they would not refund me the money nor adjust it to the closer place. I tried calling customer service and that was a dead end. Trouble using the app with no customer support is the best way to lose a customer for life. You're better ordering pizza directly through the business. At least you are not just a number to them.

Complete waste of time. Even though I used the app but paid via Google they don't credit you for their rewards program. Customer service is zero help Giving the blurb you went thru Google....yes to pay , but ordered thru the App. So why have the app? To to Google ...at least the points there count. 3 years later and still zero progress. used my points for a large pizza...they send a small ..... complete waste of time and money. there are other services that work better and don't lie.

no customer satisfaction. I've used the app multiple times with no issues but this time we received an incomplete meal (entree ceasar salad with no dressing) so i reached out within 10 mins. they gave a minimal refund. prompted me to ask what happens if the order never arrives or if we get an incorrect order. they said they "would do the best we can". so if it's marked as delivered, they can't refund anything seemingly if it's wrong or to the incorrect address. I will not use this app again.

I tried to make an order with my free redemption. However, the establishment didn't accept the order. I have tried getting that redemption back for 3 days, to all the restaurants, I had prior to trying to use it. They offered credit, which would be less than the pizza I would order! It's also more expensive than other deliveries offered and very few pizza shops even participate anymore. it's hard to tell since they make it impossible to know until you add items in the cart.

It's fine for what it is, but know that you're paying more per item, probably by at least a buck, and that's before the slice 'convenience fee' of another $1.50. Not sure if the up-charge is the business setting the price or slice. Extra money in my pocket is better than yet more of my money for the same transaction in someone else's. Especially the tech company.

terrible app. loses your password then rejects a new password because it's been used before. and then it just spins and doesn't go anywhere. it also defaults to sign up rather than log in, so you enter login info, and it fails, because that email has already been used. I don't want to spend 8 minutes battling login screens just to order some food. I will skip this and call from now on and save $1.49.

3 years later and I still love this app. Pizza restaurants have a great variety of food in my area, so I basically don't need any other delivery app. Easy to use and treats the restaurants better than other online ordering options, and the fees are actually reasonable. Customer service has been excellent every time I've had to contact them, which has not been often. All my little neighborhood joints are on Slice.

Restaurant times are not correct. They will take your money and then cancel the order. It then takes 2 days to receive it back to your account. Currently I'm without dinner or the money I was using for my meal. They could at least offer a free pizza or something for the inconvenience, but they don't care about your experience. They are unbothered by the problems they cause. Will never use again