Reviews for SmartThings

stopped working. I go to one of my smart tag 2 devices and the app just freezes up won’t let me select anything. this really sucks. it was working perfectly then it just stopped. makes all my smart tags useless now! ive clears the cashe and data and even reinstalled the app and deleted and […]

Doesn’t really work with many of the things I own. You can kind of control Google Home stuff through it, but it’s a janky experience. The app says it’ll support my smart bulbs, but doesn’t. I constantly have to reconnect my TV to my phone (which defeats the whole purpose of a seamless ecosystem). The […]

Two major flaws with this app 1) – the absence of battery % remaining on the icon for each device (in this case, SmartWings shades), which means you have to click into each one individually to see the remaining battery, and 2) – the constant alerts that one of the shades has less than 1% […]

I’ve had this for nearly 8 years, never really had a problem until very recently. I’m unable to control my devices and lights through the app, so I uninstalled and reinstalled the app and now it doesnt find my devices nor can I sign in. Bug in the recent update? I even attempted to submit […]

overall the app is ok for setting up the dishwasher. what really is annoying is my wife picked Japanese as the the default language and you should be able to correct language settings in the app instead of directly at the machine. it would cut down on support calls for stupid mistakes. also the cancel […]

Absolutely awful experience. when it used to work, it lagged like crazy. Now, whenever I enter into the TV remote plugin for both my samsung TV’s on the smart things app, it refuses to accept any touch input, rendering my the frame 2022 TV inoperable, as the physical remote doesn’t work for it either. Im […]

this app sucks. I used to use Find to locate my devices. now it’s replaced with this app. location is no longer accurate and tries to log you into wifi e everytime you launch it. its like it runs off the last location the device was logged into a wifi connection vs. using mobile data, […]

Didn’t realize I had dropped an earbud in the gym until after I got home. The app helped me not waste time searching for it at home or in the car. We could see that it was still at the gym. With the tracker, we could get close enough to hear it faintly chirping under […]

app did not recognize my Samsung air handler. Tech support was useless. although the device is “supported” it was not listed on device list for support. the device had a QR code that was not recognized as valid. I had to call a technician from the company that installed it. He spent an entire afternoon, […]

This app is forever glitchy and a pain to use. It is nice to be able to control the TV from my phone, but everyone I try to use it it has logged out/disconnected and I have to re-establish the connection, usually by having to unplug the TV, which, since it is a wall mount, […]

For the last year. It completely stopped working to locate my phone from the device SmartTag2. I have 4 of them. After the firm were update, they all stopped. Working software has been wiped and uninstalled. In reinstalled, devices have been restart and paired. Again I will attempt to read contact customer service. They said […]

The newest update apparently removed the feature that lets you play your TV’s sound through your phone. That feature was really useful if you had headphones that wouldn’t work directly with your TV. So what I would do is connect my headphones to my phone, and then play my TV sound through the phone. Simple. […]

I had minor issues for years using this app to control my TV and sound bar both Samsung as well as my phone and second TV in bedroom. but today for some reason the app doesn’t work for any of the phones that we have loaded the app on. the original remote stopped working a […]

I lost my galaxy buds 2 pro several weeks ago, I attempted to use the find my device feature only to be told I didn’t register my device with my samsung account (but I did register it) so that feature did not work at all. I also attempted to speak with a representative to get […]

very frustrating trying to simply set up the TV and streaming apps. I receive constant error messages saying smart hub is being updated please try again later. I don’t need my TV synced to my phone. I just want to use the remote but can’t seem to disengage the mobile app. sometimes less is more. […]

The latest update does not work at all for me. At first the app wouldn’t even open, so I reinstalled the app and it opens now, but can no longer find any of my devices. Meaning its pretty much useless now. I reached out to support and they tried to resolve the issue, but they […]

it’s ok. I love the idea, but the execution definitely has issues. like sometimes it won’t connect. the reason for this review though is that the size of this app massively increased and is now the app taking up the most storage on my phone. with what?! why?! edit: now it’s unusable and just says […]

well y’all do good on mobile applications. why you make it so hard on TVs to stay connected to this app. all four TVs are connected to Ethernet always. yet you use lose communication if not used in a week. and think the TVs are off and not connected to ethernet or Wi-Fi. and just […]

This app is supposed to control my various Samsung smart devices in my home. However, for example, it can indicate that my gas stove is turned on, but it cannot check status or turn it off. It can turn on or off my TV, but offers minimal control on channel selection. The “smart” TV can’t […]

This app keeps on getting worse and worse. It STARTED as a simple remote control, but now it requires me to DOWNLOAD A DIFFERENT WEB BROWSER (despite saying that it supports Firefox) to sign in, and insists on showing ads. ADS. IN MY REMOTE CONTROL. FOR THE TELEVISION THAT I PAID. MONEY. FOR. I will […]