stopped working. I go to one of my smart tag 2 devices and the app just freezes up won't let me select anything. this really sucks. it was working perfectly then it just stopped. makes all my smart tags useless now! ive clears the cashe and data and even reinstalled the app and deleted and re connected the tag. but it won't let me continue from the warning page. the acknowledgement button is not doing anything it just freezes up!
Reviews for SmartThings
Doesn't really work with many of the things I own. You can kind of control Google Home stuff through it, but it's a janky experience. The app says it'll support my smart bulbs, but doesn't. I constantly have to reconnect my TV to my phone (which defeats the whole purpose of a seamless ecosystem). The only thing it works well with is my Samsung microwave...which I really don't need to have remote control over.
Two major flaws with this app 1) - the absence of battery % remaining on the icon for each device (in this case, SmartWings shades), which means you have to click into each one individually to see the remaining battery, and 2) - the constant alerts that one of the shades has less than 1% battery remaining, when that's incorrect (ie they may have 20, 30, 40, 50%+ remaining). Otherwise, the app is handy and works with the Aeotec hub as a solid solution for smart devices.
I've had this for nearly 8 years, never really had a problem until very recently. I'm unable to control my devices and lights through the app, so I uninstalled and reinstalled the app and now it doesnt find my devices nor can I sign in. Bug in the recent update? I even attempted to submit a report and it doesnt recognize that I put in a description of the problem and repeatedly tells me to add a description!
overall the app is ok for setting up the dishwasher. what really is annoying is my wife picked Japanese as the the default language and you should be able to correct language settings in the app instead of directly at the machine. it would cut down on support calls for stupid mistakes. also the cancel button is the same button as the start button so it's kind of confusing.
Absolutely awful experience. when it used to work, it lagged like crazy. Now, whenever I enter into the TV remote plugin for both my samsung TV's on the smart things app, it refuses to accept any touch input, rendering my the frame 2022 TV inoperable, as the physical remote doesn't work for it either. Im really disappointed, as samsung makes great phones, but their Tv's, the underlying tizen software and their smartthings application, are abysmal.
this app sucks. I used to use Find to locate my devices. now it's replaced with this app. location is no longer accurate and tries to log you into wifi e everytime you launch it. its like it runs off the last location the device was logged into a wifi connection vs. using mobile data, which makes it difficult to track the device in real time. bring back Find!
Didn't realize I had dropped an earbud in the gym until after I got home. The app helped me not waste time searching for it at home or in the car. We could see that it was still at the gym. With the tracker, we could get close enough to hear it faintly chirping under a piece of exercise equipment where we would never have found it otherwise. Excellent!
app did not recognize my Samsung air handler. Tech support was useless. although the device is "supported" it was not listed on device list for support. the device had a QR code that was not recognized as valid. I had to call a technician from the company that installed it. He spent an entire afternoon, .most of it with tech support on the phone in my hot attic. so, I would say the app sucks and the support for it is not any better.
This app is forever glitchy and a pain to use. It is nice to be able to control the TV from my phone, but everyone I try to use it it has logged out/disconnected and I have to re-establish the connection, usually by having to unplug the TV, which, since it is a wall mount, is kind of a pain. I will add that when I first got it everything worked ok, it seems with every update I have to login and start over, and the likelihood of success in logging in and connecting to the TV gets worse Everytime