Alerts and feeds skip constantly. does not pick up what I bought it to pick up. it's like anytime a person should be on the screen it gets overwhelmed and skips to a time when the person is gone. what is the point. if not fixed soon I will purchase something else. safety was my priority but it skips over the important feed.
Used to be able to see some alerts. Now it requires a subscription. No thanks. I bought these cameras so they wouldn't need a subscription, and they switched it to now you need one??? That's a bait and switch. App doesn't work half the time and logs out too.
Can't get event feeds to load properly. when it finally loads it goes back to when I first put the camera on!! Zmodo has them listed by time stamps. Can we get something like that?
Let me be able to control my video search through the timeline. How do I tell the program to stop jumping through the image alerts? Go back to the old app or just copy its functionality. HELP...
the zmodo wireless camera doesn't pick up human motion at all it really only pick up vehicle motion i paid for the subscription the new update stopped it from working properly everything else is ok the battery is not lasting 6 months like it proclaim it may last 6 days horrible and no zoom i will not renew safe guard plan not until they fix the issue
Can no longer view clips without a paid subscription, rendering all my cameras useless! Original customers should have been 'grandfathered in' instead of being extorted just to use the now non-existent service that we bought into from the beginning. If anyone starts a class action lawsuit, count me in!
after most recent update one camera wasn't working, then it was slow to come on if at all. I reset it, nothing. I disconnected it and now it won't reconnect. the update killed it since it was working flawless minutes before I applied the update. wonderful
loads slow. the preview of recording sucks. now it won't log me in. the old version was way better. *edit* can't play recordings. just keeps loading. been going on for past month or so. I can only see live. I'll be canceling payment soon.
absolute junk. zmodo had its own issues but I had worked through those. I freeze up constantly here. takes me sometimes almost a minute for my cameras to populate. doesn't matter if I'm on wide open Wi-Fi or not. it's the app, not the phone or cameras..... thank you very much for the same copy/paste reply that you give everyone on here. The 30 minutes I will spend on the phone with you to help you identify your own problems so you can 'work on them in the future" is not welcomed
The app does not work. One of my camera would never connect. After paying for a year subscription, I wasn't able to view events or even stream in real time on one. Their "support" were useless, rude, and didn't care about helping. After over an hour on chat they stopped responding without helping to solve the issue or even saying they couldn't solve it. Save your money, do not use this company or any of their products. DO NOT PURCHASE A SUBSCRIPTION. The product won't work
