App is unavailable for my device since recent update. Which is very inconvenient but I’m not shelling out a few hundred dollars to get a more recent phone when mine is only 2 years old and works flawlessly. The mobile website is impossibly slow to use. So we have stopped going to Sonic as often […]
Reviews for SONIC Drive-In - Order Online
β Back to SONIC Drive-In - Order Online20 reviews
So many glitches. It has told me my account doesn’t exist multiple times when it in fact does exist. I am always getting errors. The most frustrating thing to me is that even if I have enough gift cards to cover it, I cannot use more than one nor can I combine them and it […]
It’s always slow and often unresponsive. When selecting your pickup location, it often goes haywire and gets stuck in a loop trying to load. Shows stores are NOT taking orders sometimes when they’re still open, wasting time needing to call the on-site staff to get help and ask for the discount the app gives anyway. […]
I don’t like this app anymore. I don’t know what changed and when, but even though I’ve selected my local sonic as my favorite and even though I’m always signed in, every time I use the app even to just see what deals are going on, it always asks for a location or else I […]
quite literally one of the worst fast food places, I would rather go to McDonald’s than Sonic. The app in the past has been very very poorly done, as if they took a toddler and told it to code an app. Customer service/help is the worst I’ve seen either, I got an order and every […]
won’t let me log in. has been this way for weeks. says to update the app and sends me to the Google store, but there’s no update. this is in addition to the slow loading just to find out that it needs to be updated or you can’t change the location or whatever else might […]
I’d give 0 stars if able. The app has ceased to allow any discounts or rewards to go through. There’s slow loading times, errors when checking out, and the downright inability to include certain items, even if they’re present at the selected store. The inability to stack rewards previously was also disappointing as other major […]
drinks are no longer half price, basically the whole reason I really used the app. It’s slow, has crashing issues sometimes, no points systems, barely any rewards, making the half priced drinks which used to be default and automatically took the price off are now limited to one per order, and only that deal, so […]
This app almost never works anymore, after checkout it always takes you to a technical difficulties page. Instead of just applying half price drinks to all the drinks automatically you now have to manually activate the deal, but half the time that doesn’t work either. I have uninstalled and reinstalled the app and it still […]
Always buggy, and now they won’t let me log in without giving them my phone number. Problem is, to do that they sent me an email with a link to change my personal information, and that link is unsecured. Not great when you’re asking for personal information. If this was a friend’s social media account, […]
Soooo glitchy. There is no way this app has a 4.6 rating when it has nothing but bad reviews. I had to put my entire order in twice because it refreshed and completely emptied my cart while I was still adding items, then I went to check out and it said technical issues, and I […]
App has very little mechanical issues lately but I’m dropping it from 4 stars down to 3 because they got rid of the automatic half-price drinks. You have to remember to select it now as a specific deal or you Will be charged full price AND it cannot be used with any other deals at […]
Just downloaded the app to look at the menu and when I was looking at the shakes.. it listed them as half price. so I decided I was going to order one and some fries. After spending way too long looking at the shakes and making a decision, I get all the way to checkout […]
UPDATE: Still broken! Their network goes down CONSTANTLY, which means the app doesn’t work. When you place an order, you get 5 mins to be at the store to pick it up or they cancel it. This means you MUST already be at the Sonic before ordering. HOWEVER, they don’t tell you it’s down until […]
Update: months later and the app still doesn’t allow you to get through to submit your order even though they “updated it” in June. I even deleted it and reinstalled it. can’t use deals because you have to order through the app to get them, and they won’t honor them in store when I explained […]
I would give zero stars if I could. Used to be great for ordering things in a hurry, and the rewards were great. Now it’s a nightmare trying to login, verify who I am at least twice, and then trying to get your order to go through. If you manage to place an order, don’t […]
app has not been allowing me to order ahead multiple days. I’ll choose a combo go through all the customizations and then hit add to bag. the bag will say 3 items but then once I’m in the bag it will only display the condiments from the combo and not the actual food items!!! I […]
Apparently Sonic app disables the ability to place an in-app order after midnight, even if the store is open for a few more hours. I have six different Sonics within driving range open and none allow me to place an order in the app after midnight… absolutely maddening. This is the ONLY fast food app […]
app logged me out, said my login was wrong even though it was just linked to FB. Resetting password didnt work. had to use new email and set up new account. Lost a couple bucks in gift cards. Speaking of gift cards, was unable to ever refill those but wasn’t enough to purchase with so […]
Worst Rewards App. I have several and this one is by far the worst. Constantly updating and logging me out. Then sends me on cycle of trying to sign back in, loading, and then kicking me back to the sign in/ sign up page. No errors, just straight back to the screen I was just […]