Its a bit steep to charge for the app as we paid $250ish for the watch. To discover an extra $5.99 a mth to use watch with the app was sad.this doesn't include the approx $15 monthly for a provider plan.(You need data too). I Think this will be a short term thing. costings are about $500 for the first year, then after about $180 a year. Please consider removing the monthly fees as you made us pay for the product, or at least offer a cheaper yearly subscription for a fraction of cost.
N A
The app works well overall. It would be helpful to add an option to customize location update (for example, I'd like to automatically receive a location once a day at a pre-specified time). Also, the Device Sharing doesn't seem to work, I've tried numerous times to send an invitation but both email and SMS invitations are not received by the family members I am trying to add.
Nadine
The app itself is fine. Easy to navigate, with lots of useful features. We just find the reliability of its interaction with the watches a bit hit or miss. Sometimes it can take days for chat messages to deliver to the watches = useless. Often a few messages from days past will arrive at once. It makes no sense when they're in places with a 4G signal or at home with WiFi. If we have anything important or urgent, we phone. The messaging and chat are too unreliable. A real shame.
Charlotte Steers
Rarely does the app update my child's location, I end up having to call them. would not recommend to anyone as it's so unreliable. my other child ended up with a phone because the watch tracking is just useless, which was the main reason we bought it which is pretty disgusting given the price of the watch/subscription.
Dan
Rarely provides location. I always get the message 'your spacetalk is not responding at the moment...' As others have said, it's very expensive for something that seldom works as intended. Regretful purchase. It's a great concept but still has too many wrinkles to iron out. I have 5 kids so, if it worked properly, consistently, I'd have bought another four. Edit: After tech support run their test they confirmed what I already knew; the device is a dud. Cancelled subscription. Find something else
Evelyn Whale
App has a few problems. My children's locations won't refresh, even in service. Also when inviting another parent/person to the family it doesn't have a partners option. I'm constantly having to turn off devices and turn back on to reconnect them, also having to uninstall and reinstall to get the app working. Works for 5 mins and then back to error problem pop up. I'm over it. I spent heaps on 3 watches to keep an eye on my kids aswell as a 1 year subscription. Please fix this location problem.
Pine Snarl
awful. often does not show location and says watch is turned off when it is not. totally unsafe and not worth the $. I've had nothing but problems since I bought it and customer service is useless.
Cahit
When the battery on the watch gets low you'll be spammed with warnings on the parent phone literally every second. It will render the parent phone unusable until you block notifications. The software is riddled with these sorts of problems. Wouldn't recommend this software to anyone.
Libby Maxwell
This app is not usable. It crashes every time you open it. we just bought a spacetalk watch for our daughter which is now completely useless as the app doesn't work. Soacetalk seriously need to work on fixing their app before selling products associated with it otherwise its just taking peoples money for a product that doesn't work.
Lam Fam
Deplorable, the app won't send the verification SMS to my number. I have tried 2 numbers by now and still nothing. Customer support was nothing beyond restart your phone, update your update, clear your cache. Never in my whole life have I encountered SMS verification that fails, let alone with 2 numbers.
