This app is a major disappointment. Many channels are messed up, audio disappears intermittently, buffers constantly, among other things. I've had three technicians at my house changing out equipment and wiring. They all agree, it's the lousy app. Spectrum service doesn't know what to do so they say they'll have someone call me back and no one does...sad day for customer service. The app was out over 8 hours a couple of days ago. Now it doesn't work at all. I'm so frustrated.
Reviews for Spectrum TV
Was convenient when you had access to all the channels you subscribe to. They've now made those channels unavailable (locked/hidden) unless you pay for an additional subscription. With every new update, they've removed/hidden channels I'm subscribed to. So what am I getting for $200+ a month? Don't bother trying to use it on 5G. Too many pauses.
What junk. The voice keeps going out while I'm trying to watch a show. Half the time like others above I get the same error it can't find my network. And lastly it won't load on my phone, my I pad or computer. I've called three times for tech support after about an hour they say they need to install updates or reset my modem, the last time they had Samsung take control of my TV and do some updates. Each time the app works for 30 min to an hour after they hang up and it starts all over again. if you're looking into getting this APP don't waste your money I'm going back to the antennae. It works way better, not as many channels but the channels I do get, come in.
I'm not sure if it's the app or overall bad connection through spectrum. We watch through the app on our Samsung smart TV. It constantly stops and restarts (plays about 3 seconds, then stops and replays) and freezes during shows. When it reconnects, it sometimes does so at such a horrible resolution that I feel like I'm back in the 80s watching on an old tube TV. Maybe even a VCR recording of an old tube TV... On a tape that has been recorded on 100 times. Yeah, that bad.
Worked pretty well (buffered a lot & sometimes wouldn't work @ all), but after the last update, almost all of the channels are gone. We had several movies on the list to watch on demand but those all now say "upgrade to watch" even though the channels are included in the package we have. Please fix this utterly useless app so we can get the channels we pay for again!
Good when your not two mins late paying a bill. Otherwise they limit your WiFi and we paid the bill 5 days ago and we still have terrible WiFi. I cannot say a good review if this keeps happening. Why pay for it if you don't accept payments the day of the payment...........!!!!!!!! It's almost like they don't care about their customers... What's new? Now they have taken the payment but still no WiFi. Go figure..
Horrible app. We opted to use the app to stream our cable to TV rather than paying the ridiculous monthly fee they want to charge you every single month for boxes. At this point, it's not even worth paying for the cable. Every day there are reliability issues. Can't connect, doesn't load, buffers then cuts out saying there were problems playing, etc. Tired of hearing the "I'm sorry you're not having a good experience ".
Works fine, but having to sit through commercials, while watching movies on the premium channels, that we pay too much for, is totally ridiculous. As many as 6 or more, that last up to 225 seconds, has made us rethink paying for actual cable tv. There are just too many other options that have ad-free options, and canceling Spectrum would let us buy them all!
It's okay when it works BUT it keeps dropping many of the channels on my mobile devices (android phone and tablet) and tells me to connect via Wi-Fi. However, it then doesn't connect via Wi-Fi. This is extremely frustrating since I am rarely able to watch a full program on my mobile devices. Interestingly enough, the Spectrum channels never get disconnected. Update: Tried 3 times to connect with website address given in the response but unable to connect any time- browser just bounces me off.ðŸ˜
This app is horrible! You can't rewind,fast forward or pause your shows. Recordings can,but you can't see how far back or forward you are going. It's always buffering and since you can't rewind,you miss a part of what you're watching. Also,sometimes you get a message that says action can't be completed,but you didnt try to do anything, so again you miss a part of whatever you were watching Some shows are missing episodes of a serie,it's all very frustrating.