The app works fine to find a location, see the wait time, and/or sign in ahead of time. However, it doesn’t save your favorite stylist, which seems to be available, but doesn’t work and is a bit of a problem as we would like to reward a stylist with repeat business. Also, supposed to get […]
Reviews for Sport Clips Haircuts Check-In
β Back to Sport Clips Haircuts Check-In20 reviews
Lately it just crashes whenever it opens so this app has basically become useless to me. However, when it was working, it still was a crapshoot. I’d check in with my preferred stylist and it would switch to another or cancel at times while I was driving and then I’d have to just wait again. […]
Check-ins get purged off the system. I checked in when the was a 70 minute wait. I arrived after 60 minutes. I waited another 60. When I reached On Deck status, I suddenly disappeared off the list. When I brought this to the attention of the store staff, they weren’t surprised, so this is clearly […]
Terrible app, too many steps to “Check-in” I was in a hurry to get my haircut and it was a busy day. I thought I had checked in but when I got to the store apparently there was a third step to signing in. I didn’t get the stylist I wanted and ended up sitting […]
The look of the app is cool, but the functionality is very poor. It doesn’t show if I was confirmed with my stylist or keep track of my estimated time until I’m up. I had no idea if I signed up or not either. I almost just gave up and didn’t go to sports clips, […]
Useless. Logged in online, arrive at store, wait time same as if I had just walked in through door. Not first time it happens. App interface makes you jump for extra loops on finding the same store you always go to, even if you define in preferences. Save your time, memory, skip this. UPDATE Support […]
This app leaves so much to be desired. From a login process that won’t remember your credentials or offer biometric login to timing out constantly when attempting to log in, it starts out rough. But it gets worse. The app constantly logs you out, even when you’ve granted background permissions. It defaults to a location […]
Finally supports biometric logins since I’m usually driving when checking in. I select my stylist saved as a favorite, check in and I know exactly how long I have. No more sitting in the store for extended periods. I show up at the store minutes before she’s ready and I’m in and out! Awesome… don’t […]
I’ve been using this app for over a year but over the last 6 months, it has gone downhill. The data is inaccurate, wait times are all over the place. The last 2 times I showed up and had to wait over 30 mins. Today after waiting 2 hours, it showed me 20 minute wait […]
Most recent update is terrible. Wait time used to stay the same following check in, but now changes over time without warning (sometimes goes longer, sometimes shorter). Estimated time of arrival is gone, so now a user has to calculate arrival on their own. The progress wheel is unnecessary. Why do I need to know […]
The app sometimes makes me do circles to get a check in I feel. I would like to select the store, stylist, and go but I have to log in with password and trying to do makes me wait longer because I tend to forget the password and create a new one. With Great Clips, […]
If you select your stylist, the app does not account for customers that are in store under first available when determining time. So when it says your stylist will be available at a certain time, “be sure to be in store at the time given” you wind up waiting 40 minutes whenever there are “first […]
When I checked in, the app said 32 minutes. When I refreshed, it said 63 minutes. So I decided to run an errand since I had time, and while stuck in traffic I get a “your on deck” text. I was able to get back to the store within 5 minutes, literally, and now it […]
Buggy, not always intuitive, needs work. When clicking on location to show details about location, map zooms back out to show multiple locations grouped together. Why not stay zoomed in case location is not desirable to investigate other options? Also, after clicking on location (for full screen details), below operating hours, display stylists available. Else, […]
The app no longer works. It use to be great, you could sign in and arrive right on time, now NO! Now when you get to the store, you aren’t even on the line up. Stupid. Please fix. 8-13-25 still no joy. Went to the app. fount my favorite stylist checked in on app. said […]
l just tried this app again – everything went EXTREMELY WELL this time. My place in the queue on the in-store display was there, but dark. So I logged in on an in-store terminal and my entry immediately went bright. COOL! BTW… (to other customers) there is NO CAMERA on each customer getting their haircut […]
Love Sports Clips, but this app is terrible. 50% of the time the wait times to arrive are over 30 minutes off. When initially opening the app, half of the time I can’t select any locations on the map, have to force close it and try again until it catches. When I get in to […]
Very poorly developed. Sports Clips relys on a lot on virtual checking in and virtual appointments but invests very little to make this app convenient and easy, or they sure aren’t getting what they paid for. A lot of text that doesn’t indicate that it’s click-able for a function so you don’t know how to […]
The app is simple and streamlines the process when timing lines up. The issue I have is the time frame it gives for check-in. If I check in on the app with no wait, it wants me to appear at the store right now, or I lose my spot in line. A more practical example […]
If you take too long, for example making food in the oven. I can’t just leave, and my appointment got shoved up nearly 30 mins. Then my appointment got canceled because I didn’t make it in time. Even though I am driving when it tells me it’s my turn. only to have another notification while […]