The app is Very easy to use, and allows you tocontact you’re therapist In a very timely manner. It’s simple to use, sends reminders for your appointments, and it’s very helpful. And Christina Is literally amazing, She Truly cares About her clients and seeing them grow And reach their goals. She’s passionate About her work […]
Reviews for Spruce: Medical Communication
β Back to Spruce: Medical Communication20 reviews
It was easy u download the app they will walk u thru every step if u can’t figure it out. You make ur payment before ur visit so theres no problems with the billing later to deal with. all in all wonderful staff and providers. come check them out.
Spruce is easy to use and it makes communication with my Physician very convenient. I really appreciate Spruce because it actually WORKS. In the past we have tried many forms of video calls and those apps were not only difficult to use, they did not provide the clarity of both speech and video compared to […]
As a patient and someone that can’t drive temporarily, this has made appointments and communication with my doctor so much easier. I open the app about 10 minutes prior to my appointment time and have had no problems with video calls. Sending and receiving messages has also been quick and simple. I like the app […]
This is by far the best app, at least I think so, that has helped me communicate with my therapist weekly through video and the video is clear, the calls aren’t glitchy, I get messages on time, the fingerprint log in is easy and never fails, the messaging system is just like texting, its just, […]
Full of bugs. Video calls only go through when patient has app open, otherwise, don’t go through. Many times when a patient calls, goes straight to voicemail and phones don’t ring. Customer support is truly non-existent with wait times of days to get simple answers that aren’t helpful and answers that do not address the […]
Good overall. The promptness of the connection is great . Being extremely far away from person I’m connected with may have something to do with the extended connect? BC by the middle to end it seems a little broken, as with we don’t both see each other or static sounding. They were far into the […]
First telehealth appointment ever, provider listed detailed instructions on what to do (Spruce being one of them) and how to do it. Spruce was absolutely the easiest and simplest app to download, create an account, and use with my provider as instructed. Just open the app (auto signed in) and wait for the call! Video […]
Like other reviewers, I wish the app had a fixed calendaring feature, so I didn’t have to scroll all the way up to the beginning of a conversation to make an appt. I also wish I could address my concerns to different departments, instead of their being only one messaging box. Otherwise, no problems using […]
Much to use, especially with multiple devices, easier than another very similar and popular program. Luckily I have not had any dropped calls, video is pretty clear and sound is crisp, depending upon whether I am on Wi-Fi or if I’m at a decent refresh rate. I think this program has far less glitches, than […]
Easy enough to use; just make sure you have the app open during your appointment. Mine did not ring or notify me and had to pay an additional 15$ to reschedule. Edit: It was very quick and informative even got some additional health advice and was giving a free voucher for the reschedule. Definitely recommend […]
The app wanted me to enter a verification code, but didn’t seem to allow me to type in a text box to enter it. The problem is that the text box was invisible with no keyboard pop up until I figured out where to click on the screen, by guessing, and then the line became […]
Amazing app full of wonderful and caring people to help you every step of the way, wherever you may need it. In addition to linking to a provider to start your journey, they also include in the base(and only) price, frequent seminars, support groups, classes etc, offered to help your transition get started and progress […]
Spruce app is always reliable, with clear video and sound unless someone on video is in a moving vehicle, then it glitches video. Otherwise, it’s a very solid app. Never had to worry about my doc not getting a message or not receiving a message from her. Also, it’s wonderful that when someone messages you […]
The app worked wonderful The video call came through perfectly. The picture was clear, the audio was easy to hear and the app took care of all necessary permissions. I had to do nothing more that choose “yes” a few times. I am not phone savvy. The spruce app took care of everything I have […]
Update 2023: Still a great app. Having never used an app to see a Doctor, I was concerned. However, the appointment went well and we had no interruptions or problems. My only issue, would be the waiting for the doctor to initiate the video call. It caused me some anxiety not knowing if and when […]
The update is horrible. Having to use a new conversation thread for the same client is ridiculous. One for an email. One for text. It makes the inbox incredibly busy and hard to track conversation threads with the same client. I cannot schedule the phone calls to go to voicemail based on office hours without […]
This app is very helpful during these unusual times. I can still have my appt even if I can’t go in for an in person visit. I can continue my therapy without interruption. In person is best… but this is a close 2nd! I had very little sound distortion or video pause, which has more […]
The biggest thing on my wish list is that the app would be able to accommodate for group therapy. Other small issues include that it doesn’t have a means for me to get computer generated texts from for appointment reminders software I use and you can’t merge accounts when clients change numbers. Since the pandemic, […]
I keep messaging in this app, no response. Paid for a visit but she accidentally only wrote a 20 day and not a 28 day prescription. There is no number to call and no response to my messages on the app. There used to at least be a number, where you could call and talk […]